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“Good value. With tweaks could be much better.”
Review of City Hotel Pilvax

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City Hotel Pilvax
Ranked #138 of 336 Hotels in Budapest
Reviewed 24 August 2012

We arrived early but were able to go straight to our room which was good. No lift so not a choice for less than able bodied. A simple room: clean, decent size; good bathroom; comfy beds. Sadly the windows didn't open - health and safety I guess. No hospitality tray in the room which was a disappointment and, though we asked, we could not get coffee or tea to take up to the room. This very basic facility - even via a machine - should be available and must be a disappointment to so many visitors. No hair dryer in the room either. We heard a guest asking for one at Reception and she was told 'it' was booked out. Clearly there must be just the one to be shared.

Fronting the hotel is a pedestrianised street so no traffic noise. At night however, well to be precise, in the very early morning, the noise from deliveries outside to the pub next door, presumably the hotel and the supermarket opposite, as well as banging from the kitchen went on for ages and really disturbed our sleep.

Breakfast - a self serve buffet was provided from 7-10 in a beautiful, high ceilinged, very elegant room was very average. We went one morning at 9.30 to find no hot selection at all. When we finally found someone to ask about supplies we were told there would be no replenishments. The kitchen, which opened on to the room, appeared to be devoid of chef.

Another day, we arrived as the first guests at 7.15 and realised why the hot food had run out! In the 'hot box' there was only enough scrambled egg for two and about 12 mini 'weiners'. Not appetising but not plentiful either. The continental selection of cheeses, breads etc was OK; the toaster appreciated and the coffee great.

The weird thing was that the coffee came from a press button, self serve machine - so why not make this available in the lobby? Even at a small charge, the facility would be a great addition for guests.

The reception staff were friendly and very helpful. Apart from the entrance lobby there are no communal areas to sit outside of the bedrooms. The hotel is basic but, at the price, is generally good value. The location is great - an easy walk in any direction to a site, transport, people watching location. One to consider for location and if budget is a real consideration.

Room Tip: Take ear plugs.
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  • Stayed: August 2012, travelled with friends
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1  Thank Gardener01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zsuzsanna C, General Manager at City Hotel Pilvax, responded to this reviewResponded 21 November 2012

Dear Guest,

We are very sorry that you found lots of „incompleteness” in our hotel. Our three star hotel similar to so many others in the downtown provide basic services only. Room service, hospitality tray, also bigger communal areas belong to the services of higher categories. Next door to the hotel there is a newly renovated wine bar, in the same block at the corner an irish pub invites our guests, but one can sort among the different type of restaurants and shops in the near pedestrian area.
We do not think that a machine at the lobby would competitive and profitable. We apologize for the inconveniences you had during breakfast time. At the moment , unfortunately, the restaurant serves only breakfast for the hotel’s guests for a while . For this reason it’s true that the breakfast is served by only a few waiter under a certain number of guests. It could be that guests have to wait a little bit till the waiter does the replenishment . The hotel management always try to do our best to improve our services.

Thank you for your comment.

Best Regards,
Zsuzsanna K. Csapó
Hotel Director

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Reviewed 20 August 2012

We stayed here fore two nights in the middle of August.
The hotel is perfect located just few metres from the main street Vaci Ut.
The standard of the hotel was OK.
We also stayed here in 2005. This time the breakfast could have been better.
Last time it was bigger and more delicate served,
Allthough the hotel was closed to a nice pub, we did not heard any noise.
It was not necessary to open the window as long as the aircondition was so good.
The free WIFI at the room was sufficiently fast.
The metro station was just around rhe corner.

  • Stayed: July 2012, travelled as a couple
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1  Thank Arild54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zsuzsanna C, Director of Sales at City Hotel Pilvax, responded to this reviewResponded 23 August 2012

Dear Guest "Arild54",

We would like to thank you for your recent visit at City Hotel Pilvax and your positive feedback about our hotel.
We regret that the quality of the breakfast was not convenient for you during your stay. We will forward your comment to the restaurant manager of our hotel. We will do our best to improve the standards of the breakfast.

We are very happy that you enjoyed your stay and we hope to have the opportunity to welcome you back in the near future.

Best regards,

Kálmán DÉNES
Director of Sales and Marketing

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Reviewed 28 July 2012

We stayed in this hotel for one night. It was nice and very cheap. Location could not be better for us. It is located only a few meters walk from the fancy Vaci Utca with shops, restaurants, pubs and Danube river with the famous chain bridge. Room was very simple so forget this hotel if you are looking for a design or boutique hotel to stay in, but it was clean and comfortable with AC and good Wi-fi for free. There is no elevator, so I would recommend to stay in a low level room. Staff members are friendly, you can ask them to recommend a good restaurant or bar. Check in was easy. Compared to other European capitals Budapest was our cheapest stay although we picked a well located hotel and an amazing restaurant.

  • Stayed: July 2012, travelled as a couple
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Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2012

I stayed in the Pilvax Hotel for nine days in July.

I arrived a little before check in time, but this was not an issue. The friendly receptionist made check in easy and advised my room was in the First Floor.

I took the stairs, as there is no lift, which for me was not an issue.

First impression of the room was that I was happy. It was not huge, but it was big enough and it appeared to be very clean.

The room had a double bed, well two singles pushed together, a bathroom with shower, a television, and a real bonus, a fridge, which given how hot it was the days I was there was great for keeping water.

Also a bonus was the air conditioning. It is old and it is a bit noisy, but it did work and again was much needed at times.

If you want, they do have extra services such as washing and dry cleaning. I did not use this but the prices did seem reasonable.

The TV only had two Emglish speaking channels. CNN and EuroNews, which did not match the channels listings in the guest information. This was changed and updated after a few days though. This was not really a concern though, as I did not go to watch television.

The bed itself could be a little more comfortable but comfortable enough and I have payed more for hotels with less comfortable beds. It did not stop me sleeping or take away the comfort.

The location is very good. It is in a pedestrianised street and a short walk from the centre where there is a nice street with fancy hotels and shops and nice restaurants and chain bars like Hard Rock. There are nice to still visit though at least once and although they are dear by Budapest standards, they are cheaper than their UK equivalents.

There are also many non chain or hotel restaurants within walking distance which are cheaper and closer to the Hungarian atmosphere and culinaries.

It is also five minutes from a really nice cafe, which I have also reviewed and five minutes from a small but quaint bar in a quiet and most disused streeet. The bar was friendly and cheap.

There is an Irish bar beside it, which personally I would avoid as it is dear by Budapest standards and the service is not brilliant or particularly nice. The bar I referred to is along a lane by a restaurant opposite this.

Another nice bar is the Staropramen bar which is just beyond where the tour buses leave. Again 10 minutes walk away.

The Danube is also ten minutes walk away and the Parliament is around 30 minutes walk and easy to find, well is if you go on a boat tour first.

So a great ad comfortable hotel that is good value and in a great location and if I was to return to Budapest, I would look the hotel up again.

  • Stayed: July 2012
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Thank male_scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zsuzsanna C, Director of Sales at City Hotel Pilvax, responded to this reviewResponded 23 August 2012

Dear Valued Guest,

We would like to thank you for your recent visit to City Hotel Pilvax and your positive and detailed feedback about our hotel and the surroundings.
We are very happy that you enjoyed your stay and we hope to have the opportunity to welcome you back in the near future.

Best regards,

Kálmán DÉNES
Director of Sales and Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2012

Just stayed there 4 nights, June 2012, the hotel is simple & nothing special, but has everything you need to make a great trip to Budapest, all the staff are helpfull & will advise were they can. You can not beat the location 200 yards to the shopping street Vaci utca, not much further to the river front, underground station just around the corner, there is a small super market direct opposite & a larger spar not far away up the road at the rear.
There is no lift so you might request a low level room, we were on the 2nd floor the stairs are a bind but not too much of a problem (even after a night out in the bars) talking bars, there is one attached to the hotel & an Irish bar just at the rear, both are the cheapest drinks we had on our trip (£1.50 pint, £2 large glass of wine)
Back to the hotel, the rooms are clean & tidy & air con easy to use, note no hairdryer or drink facilities but did have a fridge where we kept drinks cool, safe deposit boxes are behind the reception (no charge) & recomended for all your valuables. We asked for extra pillows, no problem which made for a better nights sleep
Would recomend the hotel & defiantly stay there again

  • Stayed: June 2012, travelled as a couple
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1  Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2012

I almost wrote "in the heart of VIENNA" because the atmosphere in Old City Budapesht is so reminding the Vienna special atmosphere! And City Hotel Pilvax is in the center of that atmosphere, few minutes walk from the Danuba river and the bridge with a lions "guard". There is very nice staff, which will help you with recommendation of restaurant (they just recommended us so nice one!!!) or arranging very cheap taxi to the airport. Pilvax hotel provides good Wi-Fi for free. the only problem is that I can't recommend this hotel for elderly or disabled people because if you receiving room on 2nd or 3rd floor you will prefer to sleep in the lobby, there is very interesting spiral stairs, which is good mainly for a young and strong (even if drunk) people.

Room Tip: If you don't like spiral stairs - ask for a room on 1 floor :)
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  • Stayed: May 2012, travelled on business
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Thank Dima C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2012

Me and my boyfriend stayed at this hotel for 2 nights at the end of June. The location is suberb, a short walk from 2 major metro stations and in the middle of a pedestrian zone full of shops and bars. Vaci utca is also only a short walk away. There is a small super market right opposite the hotel which is also very useful.
Staff speak very good English and we also heard one of them speaking German. The receptionist checking us in was very helpful, they also allowed us to leave our bags behind reception before we checked in and after we checked out.
The room was basic but clean and comfortable, also the air conditioning was a godsend in the heatwave. The bed was comfy although you only get 2 pillows that did not provide enough support, however reception provided us with a couple more after we asked. A few points about the room: there is no kettle or hair dryer but they provided one of the latter on request. Also there is no lift so people with heavy luggage might want to request a room on the first floor. There a pc with internet connection for the guests use in the lobby.
Breakfast was the weakest point of our stay, for 6 euros a head it was quite expensive for what we got. The buffet consisted of a selection of breads, cheeses, ham and scrambled egg, also some fruit, yoghurt and cereal.
All in all this a very good budget hotel and a good base for exploring the city. Also a point for tourists: you can purchase the Budapest card at the hotel which gives you free travel and discounts at a number of attractions.

  • Stayed: June 2012, travelled as a couple
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Thank TimeaRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about City Hotel Pilvax

Address: Pilvax koez 1 - 3, Budapest 1052, Hungary
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#84 Romantic Hotel in Budapest
Price Range: £34 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Hotel Pilvax 3*
Number of rooms: 32
Official Description (provided by the hotel):
The City Hotel Pilvax is located on a quiet side street just a few minutes walk from the heart of the downtown and the famous Vaci Street, with its most exclusive shops and restaurants. The hotel has 32 rooms and a Cafe, where the buffet breakfast is served. Traditional and international dishes are available for lunch or dinner at Pilvax Cafe. Thanks to its central location the city’s main attractions are easily accessible by walk or public transportation. The hotel is a perfect place for both business and leisure stays in Budapest. Standard room: comfortable, bright, air-conditioned standard rooms have bathroom with shower. Rooms can be requested with twin beds or a double bed. Average size of rooms: 20 m2. Room fittings: bathroom with shower, refrigerator, telephone, TV with satellite channels, pay-TV, free safe, Internet access at reception. Other services: free Internet corner, safe at the reception. ... more   less 
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Also Known As:
City Hotel Budapest

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