Stayed here for 3 nights the first week of June. Overall it was a pleasant stay, but there were a few unexpected glitches. Arrived early, before noon, and were able to check in. However, it took quite a while for the desk clerk to get the computer to function properly. At first she blamed it on the fact that my credit card in my Hilton profile had expired (even though I updated it before leaving the US), but this explanation didn't work for the other two people I was travelling with...She had a kind of edgy attitude, that didn't leave us with a good first impression.
However, the rooms were very nice. Really large, and we had the river view, which was incredible. Nice toiletries, good size bathroom with a large tub, tea and coffee available in your room.
We were so busy, that we didn't really explore the hotel to see the historic remains, but the grounds and common areas were well kept, if a little gloomy.
The breakfast selection was very nice. Excellent pastries and fruit, a selection of breakfast meats, and eggs made to order. HOWEVER, our first morning, it seemed that it was really too much trouble for them to take our omelet order. When I asked the waitress if we could order, she said yes, but didn't take the order, and walked away. So we called the hostess over, and I asked her the same question. She answered yes, also, but in a very rude tone of voice. So I asked again, do we order with you, and the same irritated answer. She seemed incredulous that I would want 5 items in my omelet; I'm not exaggerating about her tone or her smug facial expression. When she came back and saw that I was taking notes, her attitude changed dramatically; she actually put on a smile and seemed human. Anyway, the omelets were really good. The unhelpful attitudes were exasperating, especially considering how much we were paying to stay there.
The next day, a large group had arrived, so we weren't able to sit in the main dining room. This was a plus, however, because the two young ladies who waited on us that day were extremely pleasant and professional. The last day, since we had an early flight, they made us very large breakfast to-go bags, which I snacked on most of the day.
Another wierd experience was that people came into my cousins' room on more than one occasion, for no apparent reason. Each time they apologized, and then left. They said it was unnerving.
I would like to add that all the concierges at this hotel were helpful and pleasant. There are lots of restaurants nearby; the guidebook says they're more expensive in this area, but we didn't find that to be true. The winery accross the street has yummy tastings, and we learned a lot, too. The castle is immediatly next to the hotel, so it is a great location--just remember that the museums are closed on Mondays. We were able to go to the Spy Museum on Monday, and that is fun and informative.
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- Also Known As:
- Hilton Budapest - Castle District Hotel Budapest
- Budapest Hilton