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“Loved this location and the views!”
Review of Hilton Budapest

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Hilton Budapest
Ranked #18 of 333 Hotels in Budapest
Certificate of Excellence
Chicago
Level Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Loved this location and the views!”
Reviewed 26 March 2014

If you want to immerse yourself in old Budapest this is the place for you. The service was very good and as a Hilton Honors member they upgraded our room and we were given complimentary breakfast in the restaurant as well as access to the Concierge lounge. The breakfast in the restaurant was excellent and a great bonus for us - the views are great also. The location may not be for everyone - it is away from the hustle and bustle of the Pest side - but it is absolutely magical in the evenings when the day tourists are gone and and you have the place practically to yourselves. There were enough restaurant options to keep us satisfied (at least for dinner) and everyone we tried was very good in terms of service and taste (hopefully I'll get to those reviews soon). We arrived by train from Vienna and arranged with Hilton for a pick-up at the station. We were met on the platform and whisked away in minutes - this really took a bit of stress away after reading about unscrupulous taxi drivers (this should be getting better since the taxis are now required to be metered). The cost for this service was not bad and after taking a couple of metered taxis while we were there it really was comparable. Once at the Hilton you can walk the Castle District easily. We also walked to the train station to go to Szentendre and we walked across the Chain bridge to the Pest side - we do like to walk though! Our first day there we did book a city tour through Hilton and that was my one regret - for the price it would have been much better to do the HOHO bus and be able to have more time control for the various sights/attractions. On a side note do be aware that the Hilton sits right next to the church and if you are not an early riser the church bells may not be that appealing.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Sewjourn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 16 May 2014
Dear Guest,

We appreciate you sharing your thoughts and opinions with us on Trip Advisor. We are delighted that you had a wonderful view throughout your stay in Hilton Budapest!

We are also happy to hear our location was convenient for getting around the city. Thank you again for your comments, we look forward to your next trip to Budapest.

Yours sincerely,

Zoltán Árvai
General Manager
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Timisoara
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 March 2014

The location is great, with great views over the city. The rooms are very spacious, ours was on two levels with a living area downstairs and the bedroom upstairs. The price is also very good which makes it a great value for money. The parking fees though are exaggerated, we payed for parking 1/4 of the entire stay...

  • Stayed February 2014
    • Value
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Helpful?
Thank alienBBA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 7 April 2014
Dear Guest,

Thank you very much for your recent review and sharing your positive feedback with other valued Travelers.

I am very happy to read that our UNESCO World Heritage site Castle Hill location, the matchless view to nearby tourist attractions have been so impressive.

Thank you very much once again, and if you plan a return, please do reach out to us at reservations.budapest@hilton.com, we would be glad to assist with any future requests.

Yours sincerely,

Zoltán Árvai
General Manager
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London
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 March 2014

Attended a conference here. I've stayed in Budapest a few times for business and pleasure and I thought the Hilton was lovely. I've never stayed in Buda, so this was a novelty for me and the views from my room was great.

  • Stayed June 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank LittleFox2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 27 March 2014
Dear Guest,

Thank you very much for your recent stay and review.

I am glad to know that you enjoyed our hospitality and we have been able to impress you during your stay especially with our great location and lovely views.

Thank you very much once again for your kind words, and if you do plan a return visit please do contact us at reservations.budapest@hilton.com.

Yours sincerely,

Zoltán Árvai
General Manager
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Bury,England
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 25 March 2014

We found a good deal through A1 travel, we later realised this was because there are road and street works going on all around the Hotel, it was a bit of a pain but as it gave us a very reasonably priced holiday we can`t complain too much.
The Hotel as the address says is located in the Castle District of Buda, which is a great location the views over the Danube looking over the Hungarian Parliament building are wonderful especially at night time. The service from everyone was efficient and friendly, although some people we met who live very close to us said the woman who registered them was quite rude, however we were dealt with by a young man who was very polite and helpful.
Our room (464) was very nice it did look onto a central court yard ( we could have upgraded to a Danube view for 30 euros a night). The only issue we had with the room was it was too hot, the air conditioner /heater did not reduce the room temperature so we had to keep the window open all the time.( I had noticed a similar comment in another review)
The breakfast was the usual buffet fare, though they did coook eggs to order if you asked.
During the day the Castle area is busy with visitors but in the evening it quietens down and is a really great place to walk around, and there are plenty of places to eat nearby, and it is only a short taxis ride to Pest or if you don`t mind walking the metro is a 15 minute walk or you can use one of several buses into the city centre ( 16/16a plus others).
There is free wifi in the public areas or you can pay extra for it in your room. I have done a separate review of the hotels icon restaurant.
All in all we spent a pleasant 5 days at the Hilton and have booked to return in June.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Lankyswan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 26 March 2014
Dear Guest,

Thank you very much for your recent stay at Hilton Budapest.

I am very happy to read that this has been a lovely holiday for you, with unforgettable views and a helpful and pleasant staff. It is great to hear that you have been happy with our unique location at historic Buda Castle District.

We hope, at your next visit, you will be impressed by our beautifully and completely reconstructed immediate neighbourhood, which will enhance the fascinating atmosphere of our hotel even more.

What you have said regarding the air-conditioning in your room has been raised with the appropriate maintainance team.

Thank you so much once again for letting us know of your important feedback, and we look forward to having you with us again in June.

Yours sincerely,

Zoltán Árvai
General Manager
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Prague, Czech Republic
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2014

Hilton at Budapest Castle Area is without a doubt
not just a hotel providing you with a perfect service, but also has such a breathtaking location on the hill, which make this hotel so unique and standing above the others.

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
Thank Evely159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 26 March 2014
Dear Guest,

Thank you very much for your recent review.

I am very pleased to hear that you have had a perfect stay here at the Hilton Budapest and that our unique location and our views were so much to your liking.

Should you plan a next visit, please contact us at reservations.budapest@hilton.com.
Thank you very much once again, and I look forward to welcoming you back soon.

Best regards,

Zoltán Árvai
General Manager
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Norman, Oklahoma
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 March 2014

This is one of the most beautiful hotels my wife and I have ever had the experience of staying in. This was our third trip back to the Hilton Budapest and each visit has been more memorable than the others. Hotels are just brick and mortar some with better locations than others, however, what makes one hotel rise above all others is the operational team!

When we arrived the Bell Man greeted us outside “curb side” with a big smile and a helping hand. We made our way to reception and were greeted with another smile, albeit very professional, and a cordial welcome back by Balint Vankovics. He offered us an upgraded room and said he hoped we liked it. Since we have been to the hotel we said we could find our way to the room and when we opened the door we were pleasantly surprised with the room and the view overlooking the Fishermans Bastion, the Danube and the Parliament. I immediately returned to reception and thanked Balint for the kind consideration. Our visit to the Executive Lounge gave us the opportunity to meet the lovely Aniko Lelutz who bubbled over with enthusiasm, very professional of course, which she never lost during our entire visit.

Our next encounter was with someone me met on our previous visit, Petra Fabriczki who has been promoted to Executive Guest Relations Manager. We can not think of anyone more deserving of this position than Petra. We had witnessed her interaction with guests and her warm and open demeanor never changed regardless of the situation or environment. Well done Petra, you have no idea how proud we are of you.

At breakfast we met another team leader, Annamaria Fono, the Icon Restaurant Manager. What a dining experience, the food is exceptional, the service is second to none and the presentation of the meal is just something to behold. The Chef is new and unfortunately we did not get his name, however, one can tell he takes pried in what he does. It takes a team to make a great restaurant and this team of Annamaria, her staff and a phenomenal Chef makes the Icon the very best!

We would like to end this with acknowledgement to Tibor Kovacs, a gentleman who serves in the Executive Lounge and he has to have been with the Hilton since it opened! Tibor is so kind and recognizes all who come to the Lounge; one has to think he is a family member who wants to make sure your stay is a memorable one. Thank you Tibor.

While other reviews may talk about Budapest or how wonderful the room was or was not, this review takes another track. As you can tell we focused our review on what makes one hotel stand above all others, the employees who make up the team. Mr. Zoltan Arval, please accept our grateful appreciation for the superb experience during our stay and please extend our special thank you to all we mentioned here and to all others who make up the Hilton Budapest team. You are a fortunate manager to have a team who makes this Hilton the crème-de-la-crème of Budapest!

Room Tip: Ask for a river view.
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
3 Thank FNHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 24 March 2014
Dear Guest,

It was an honour to welcome you back to Hilton Budapest for the third time and we appreciate your precious feedback. Thank you very much for sharing your positive review with Tripadvisor Community and letting other Travellers know of your wonderful experience.

I am proud to read that our team members have been doing their utmost to make you feel valued, respected and taken care of during your whole stay. I have forwarded your inspiring words with the whole team.

Thank you very much once again for your feedback, and we look forward to having you with us again in the years to come.

Yours sincerely,

Zoltán Árvai
General Manager
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Alicante, Spain
1 review
Reviewed 22 March 2014

I stayed in this hotel from 12 to 15 March 2014 everything was perfect a big and quiet room looking at the St Mathias church I had advices to visit the city they organize my transfer to the airport everything was so absolutely outstanding the coffee with cake in the cafeteria and the surroundings ! Just amazing!

Room Tip: There are rooms looking at the parliament but those like mine looking at the church are beautiful wi...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 275Virginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 24 March 2014
Dear Guest,

Thank you very much for your review.

It is fantastic for me to read that you have had such a good time here with us during your recent stay at Hilton Budapest and I am very happy that you have been so pleased with our services.

Thank you very much once again for your kind words, and I look forward to having you with us again in the future.

Yours sincerely,


Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Budapest

Property: Hilton Budapest
Address: Hess Andras ter 1-3., Budapest 1014, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Budapest
#14 Family Hotel in Budapest
#15 Business Hotel in Budapest
#16 Luxury Hotel in Budapest
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Budapest 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Jet2Holidays , Priceline, Expedia, Hotels.com, Ebookers, Southall Travel, TravelUp, Booking.com, TripOnline SA, Traveltool, S.L.U., Cancelon, HotelQuickly, Evoline ltd and Hotel.de so you can book your Hilton Budapest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Budapest - Castle District Hotel Budapest
Budapest Hilton

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