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“This is mostly an executive lounge review” 4 of 5 bubbles
Review of Hilton Budapest

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Hilton Budapest
Ranked #19 of 342 Hotels in Budapest
Certificate of Excellence
Florida
Level Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“This is mostly an executive lounge review”
4 of 5 bubbles Reviewed 14 July 2014

The hotel was fine, and the room was fine. I preferred the Pest side over the castle district because 1 day in the castle was plenty. The executive lounge lacked cranberry juice, and only provided water in glass bottles, which they didn't want you to remove, even though you only received 1 bottle of free water in your room no matter how long your stay. It is customary in Europe to provide daily water bottles in your room so I took issue with this. No fresh lemon or lime for drinks. The evening snack offerings weren't bad and helped reduce my meal costs. The lounge staff were great! So this is a mixed lounge review. My negative comments could easily be remedied by management for virtually no cost, and I would have been a much happier customer!!!

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fsulaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 16 July 2014
Dear Guest,

thank you for sharing your experience.

I'm pleased to read that you found the hotel and your room fine and the Executive Lounge team members great.

Thank you also for your comments for improvements I'll review it with the team.

Yours sincerely,
Zoltan Arvai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,926 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
San Francisco, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

Very nice Hotel, clean rooms, good breakfast. Good location and view. The staff is pretty helpful, we took the Hop-on/off tour, which is well worth it. Bus 16 takes you to town center in Pest. Wish the Internet was complementary as it is in lower priced Hotels.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank skip b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 14 July 2014
Dear Customer,

thank you for your time to inform me and other readers of your recent experience at our Hilton Budapest!

It's good to hear that you enjoyed our unique location, found the room clean and the selection of breakfast good.

WIFI is available free of charge in our public areas and for a small charge in the rooms.

Thank you for staying with us and hope to have you back again!

Yours sincerely,
Zoltan Arvai
General Manager
Hilton Budapest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, United States
1 review
5 of 5 bubbles Reviewed 11 July 2014

Wonderful hotel with great service and views of the beautiful city of Budapest. Couldn't have been happier with our stay and the care the hotel took to make sure we had a great time. Check out the fitness center and the view! Fabulous!!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Leta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 14 July 2014
Dear Customer,

thank you for sharing your feedback with me and with other Tripadvisor readers of our Hilton Budapest!

I'm thrilled to read how much you enjoyed your stay with us and that you had a great time in our beautiful capital.

Thank you again for staying with us and we all hope to be your host again!

Yours sincerely,
Zoltan Arvai
General Manager
Hilton Budapest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Selby, United Kingdom
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

Stayed here for 4 nights and had a fantastic experience. Set in the most wonderful location behind the Fishermens' Bastion with an exquisite view of the majestic houses of parliament on the opposite side of the Danube, you couldn’t ask for more. Staff were friendly and efficient and service was first class with great food and drink.

We could not have asked for more during our stay in beautiful Buda. The hotel is a short distance from Pest, but set in a quite area served by a number of bars and restaurants it’s nice to get away from the packed crowds. Highly recommended if you are thinking of visiting Budapest; we would not stay anywhere else if we returned to the city

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 14 July 2014
Dear Guest,

thank you for sharing your recent experience at our Hilton Budapest!

I'm pleased to read that beside the unique location and view that one can only enjoy from us you were also satisfied with the friendly and efficient service and you also liked the food offered at our Icon Restaurant.

Thank you for recommending our hotel and we all look forward to welcoming you back again!

Yours sincerely,
Zoltan Arvai
General Manager
Hilton Budapest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2014 via mobile

Just finished a stay here and it could not have been better. My wife and I were celebrating our 30th wedding anniversary and wanted a nice place. The Hilton fit the bill perfectly. The staff was tremendous; helping in every way (from helping to book reservations to supplying us with umbrellas when needed. Most people have said good things about the hotel and the staff, so I'll just say ditto. But many people have said this location is not good because it's not the Buda side of the river. My wife and I completely disagree. The view from the hilton is fantastic and it's an easy walk (or cheap cab ride) to the Pest side. But you may not want to always go to the Pest side. My wife and I found the Buda side to be gorgeous, we found great restaurants and everything was a super easy walk from the Hilton. We highly recommend this hotel and this location.

Stayed July 2014, travelled with family
Helpful?
1 Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 11 July 2014
Dear Guest,

Many happy return on your wedding anniversary! It was a great honour to be your hosts on your special occasion.

I am extremely glad to hear that your stay with us was such a good experience and thank you very much for recommending Hilton Budapest to Tripadvisor community.

We hope to welcome you back soon!

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, AZ
Level Contributor
113 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

Our small group stayed at the Hilton before boarding a river cruise. Great location and we liked the breakfast buffet. The Hilton Concierges helped us arrange for transportation around the city. Never could get the Wi-Fi (complimentary for Hilton Honors) to work, but that was our only issue. If we'd had more time, we would have asked for assistance.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TucsonGal47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 9 July 2014
Dear Guest,

First, thank you very much for taking the time to submit a review of your recent stay with us.
I am very glad to see you enjoyed our location, our delicious breakfast and that you found our Concierge staff helpful.

I do apologize your could not get the Wi-Fi and I am sorry that there was no time left to make it right. I hope to have you as our guest in the future and to make your next stay as lovely as this one.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east yorkshire
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

A perfect hotel in a perfect location. Very friendly staff especially Andrea in the cafe lobby bar. Breakfast was excellent and set you up for the day. We had a standard guest room we were asked if we wanted an upgrade but we declined. Our room was perfect , king size bed, mini bar and all facilities needed, and a great view of the church and the Danube. Could not fault. Was a good 20 minutes walk over the chain bridge into Pest, but a lovely walk. Was harder coming back as was all up hill but don't be put off as there is an old fashioned tram or public transport to take you back up I persevered and walked up each time and was certainly fitter by the end of our stay ! Lovely desserts served in the lobby bar, and everyone was very helpful. Seen some reviews where they moaned about having to pay for wifi. This was only in your room. In public areas eg lobby and bar it was free so caused me no problems at all.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ozzy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 9 July 2014
Dear Guest,

Thank you so much for taking the time to review your recent stay with us. It is always inspiring to receive wonderful reviews such as yours and I am very pleased that we have been able to exceed your expectations while you are traveling and away from home.

I sincerely hope that you will continue to stay with us when traveling to Budapest again.


Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Budapest

Property: Hilton Budapest
Address: Hess Andras ter 1-3., Budapest 1014, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Budapest
#14 Family Hotel in Budapest
#15 Business Hotel in Budapest
#17 Luxury Hotel in Budapest
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Budapest 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Hotels.com, Hilton EMEA, Odigeo and Southall Travel so you can book your Hilton Budapest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Budapest - Castle District Hotel Budapest
Budapest Hilton

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