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“Amazing Hotel, Amazing Location and Fantastic Staff”
Review of Hilton Budapest

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Hilton Budapest
Ranked #19 of 333 Hotels in Budapest
Certificate of Excellence
aikoaikoallday
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Amazing Hotel, Amazing Location and Fantastic Staff”
Reviewed 27 July 2014

I stayed here for two nights with my wife and two teenage girls. The hotel is simply the best located hotel in the city (at least on the Buda side). It is centrally (as central as possible) located in the Castle District. St. Mathias Church, the Castle and Fisherman's Bastion are steps away from the hotel.
The staff at the hotel were superb - I can't say enough. The Executive lounge was perfect, and the rooms were spotless and large. The bathroom was super clean and modern.

This is not only a great Hilton, but a Great hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank aikoaikoallday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 30 July 2014
Dear Guest,

We are so glad to have welcomed you and your family to Hilton Budapest and we appreciate your five star review. We are always delighted to hear when our property's location lends such amazing memories to our guests' experience.

It would be a pleasure to welcome you back and to offer event more of our hospitality. Until then we wish you all the best and look forward to hearing from you.

Best regards,

Zoltán Árvai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Ra'anana, Israel
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2014

great location, superb view from the room, overlooking the river, nice place to walk around (however, very touristic)
spacious room, very comfortable
WiFi costs money, which is a downside for a business trip

  • Stayed August 2013, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TaliaH1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 30 July 2014
Dear Guest,

We are so glad that you enjoyed the location and the amenities of our hotel and we thank you for sharing your review with us.

We appreciate your concerns regarding the internet fee in guest rooms and understand that it might have been unacceptable for you travelling on business. We do hope, however, that you were able to enjoy complimentary internet access in the public areas of the hotel, which is guaranteed at all Hilton properties worldwide.

We hope for a chance to welcome you back to Hilton Budapest in the near future and show our continued effort to make your stay even more comfortable.

Kind regards,

Zoltán Árvai
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 27 July 2014

The Hilton Budapest - Castle District hotel is in a fantastic location right in the heart of Old Town Budapest, and it even incorporates part of an old monastery into the architecture! Even if you don't stay at this hotel, you should go in just to find the monastery near the wine cellar. Gorgeous!

Despite booking with a third party website, they honored our gold membership and upgraded us to an executive suite and immediately allowed us to check in even though we arrived around 11am.

We were so excited to see the nice sized room with mini fridge and hear about our awesome amenities of free breakfast, free wifi, and a free executive reception from 6-8:30pm every night. The executive lounge even had free cold water, juice, and soda any time of day as long as it was consumed in the lounge. What a perk!

Upon check-out, they held our bags for us until we needed to leave that evening for our sleeper train to Berlin. Sincerely a superb hotel stay. I would recommend this location to anyone!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Kristy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 30 July 2014
Dear Guest,

We're immensely proud of our dedicated Eecutive Lounge team, and we're thrilled to hear of instances where our efforts afford for such superb experiences. We'll most certainly pass your praises along, and we hope that you'll continue to join us to experience even more of our hospitality.

Please be sure to reach out again the next time you're planning a trip to Budapest!

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 July 2014

This hotel is in a good location on buda castle hill. And if you have a room on the river side you have a good view of Pest. But the rooms are typical hilton rooms that do not look much different than the hilton hotel in Stockton California. This is an expensive hotel but the rooms do not look like it. It was a let down after staying at the Hotel Imperial in Vienna and the Mamaison hotel in Prague which were very nice.

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 28 July 2014
Dear Guest,

thank you for sharing your experience with me and with other TripAdvisor readers.

I'm pleased to read that you liked the unique location of our hotel on the other hand regret to hear that you were not satisfied with your stay.

I would like to inform you that we have a strategic development plan (like we changed all of our beds to brand new Serenity Beds and upgraded our WIFI system last year, built a new fitness center, restaurant and meeting rooms in the last couple of years) and our owner is planning to run a renovation programme soon.

Thank you again for your input and hope to have the opportunity of welcoming you back again.

Yours sincerely,
Zoltan Arvai
General Manager
Hilton Budapest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 July 2014 via mobile

Search around in advance and it's possible to get some good rates on this hotel. The location is second to none. Although we didn't pay for it we were offered an available room with a river view. This really made the stay for us so worth asking for. The room had everything we needed and was comfortable and typical of this chain. I'd definitely recommend this for anyone staying in Budapest due to location alone.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S0llie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 1 August 2014
Dear Guest,

Thank you very much for choosing our hotel for your visit in Budapest.

We are delighted to hear that your stay was a memorable travel experience. It sounds like our stunning location and the beautiful view to the city were particularly to your liking.

The whole team sincerely appreciate that you shared your important feedback with other Tripadvisor users.

We look forward to the pleasure of being your host again with our best care and attention.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Finland
Level Contributor
131 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 24 July 2014

Hilton Budapest is a perfect choice if you like to have some history (UNESCO's world heritage site) and fresh air (the weather is not so hot up in the hill) around you, and a beautiful view over the river Danube and the city. If you are not very keen on walking and climbing, there is a very easy connection between the Castle Hill and Puda downtown by bus.
One of the main reasons to select Hilton is the professional service.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank SonataArctica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 1 August 2014
Dear Guest,

Thanks for your recent visit at Hilton Budapest and for your kind recommendation.
We are glad to hear that you have thoroughly enjoyed the beautiful environment of our property and the professional services of our personnel. We love going above and beyond to make memorable experiences for our guests and hope that you will stay with us again.

All our best until then and thanks a lot for your kind review.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staffordshire, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 July 2014 via mobile

My self and my Husband have just had the pleasure of staying in this Hotel for our 25th wedding Anniversary, from start to finish everything was fantastic. The staff are so friendly and helpful. We had a Danube room with access to the executive lounge which was amazing. The staff in the lounge were always friendly and polite and were always willing to help with any questions. This is one of the best Hotels we have ever stayed in and we will definitely be returning in the near future. If you are visiting Budapest soon, book this hotel, you will not regret it. Thank you to everyone at the Hilton Budapest for making our 25th anniversary the best ever.

Stayed July 2014
Helpful?
1 Thank Wenanneparr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHILTONBP, General Manager at Hilton Budapest, responded to this review, 24 July 2014
Dear Guest,

Thank you so much for taking the time to review your recent stay with us on the occasion of your 25th wedding anniversary.
I am more than pleased to see that you found our team especially in the Executive Lounge exceptional and that your stay was so enjoyable from the beginnning to the end.
We can't wait to welcome you back on your next trip to Budapest and thank you once again for recommending Hilton Budapest to your friends.

Best regards,

Zoltán Árvai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Budapest

Property: Hilton Budapest
Address: Hess Andras ter 1-3., Budapest 1014, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Budapest
#14 Romantic Hotel in Budapest
#15 Business Hotel in Budapest
#17 Luxury Hotel in Budapest
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Budapest 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
Hilton Budapest - Castle District Hotel Budapest
Budapest Hilton

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