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“Nice hotel, nice location, nice rooms, not so nice breakfast”

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Mamaison Hotel Andrassy Budapest
Ranked #24 of 334 Hotels in Budapest
Certificate of Excellence
Reviewed 12 July 2013

The hotel is located in a nice area with many beautiful old houses. It is quiet as long as the room does not face Andrassy street. The city center is just about 20 min. walking distance.
The staff is extremly friendly and helpful. The rooms are big and comfortable, as well as the bath room (enough space to store everything). Only the breakfast is a big disappointment - no fruits, only one kind of bread, no fresh jam. Espresso, omelet/boiled egg, etc. has to be paid extra - soft boiled egg for 3 (!) Euro.
It is a shame - such a nice and cosy hotel and such a poor breakfast.

  • Stayed: June 2013, travelled on business
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1  Thank morningpost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 22 July 2013

Dear Valued Guest "morningpost",

Thank you very much for your feedback and for taking the time to share your comments with us and other readers.
We honestly appreciate your comments regarding our hotel and location.
Please be assured that the raised issue is going to be shared and discussed with the Management.
Again, thank you for your feedback, which will help us in all ongoing efforts to improve our service

We sincerely hope to have the opportunity to welcome you back in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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418 - 424 of 1,339 reviews

Reviewed 30 June 2013

Stayed here in November 2012 for a weekend break. The staff member at reception was extremely welcoming and informed us we had been given a free upgrade. The room was spacious, modern and clean. Given our late arrival that night, we ate in the Baraka restaurant. The food was good, but extremely expensive, especially compared to other local restaurants. The hotel's location is great - about a 30 minute walk to the city centre - so a little quieter, and also situated in a very nice part of the city. It is just beside a metro station, and also right beside Hero's square, and just a short walk to other attractions, such as the Opera and the Jewish Museum. Would definitely recommend it.

  • Stayed: November 2012, travelled as a couple
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2  Thank irishconvert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 22 July 2013

Dear Guest "irishconvert",

Many thanks for choosing Mamaison Hotel Andrássy Budapest for your last stay. We honestly appreciate your comments regarding our hotel and the favourable location. We are also very happy about the fact, that you liked the upgraded room.
We sincerely hope to have the opportunity to welcome you back in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

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Reviewed 29 June 2013

My wife and I recently spent four nights at this property and came away very impressed. The hotel is a bit out of the city center but easily accesible by the metro one block away. Modern, clean spacious rooms and bath and with a staff which is five star in terms of attentiveness and answering questions about public transit, sites and dining options in Budapest. In particular, Bernadette, who works the front desk was stellar in assisting us during our stay. Anyone travelling to Budapest should put this hotel on your list of possibilities. Great value for a four star (we paid the equivalent of $150 a night). Also hotel made all of our connecting travel arrangements to/from train station and airport at guaranteed rates which in Budapest saves you from the hassle and worry of negotiating with the cabbies who are the equivalent of bandits.

  • Stayed: June 2013, travelled as a couple
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1  Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 22 July 2013

Dear Guest "Robert B",

Thank you very much for the throughout positive feedback you provided us with. We were very happy to hear that you were satisfied with the standard and level of high- quality service provided in the hotel.
It was nice to read that you were satisfied with the English skills of our staff, especially with Bernadette's assistance.

We sincerely hope to see you back at Mamaison Hotel Andrássy Budapest in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

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Reviewed 19 June 2013

I cannot recommend this hotel enough. I was lucky enough to be invited for a free stay, so I brought along my best friend for his birthday. Everything was so clean, well maintained, and our room was fantastic with a huge balcony to boot. Additionally, the staff provided 5* service, happily scanning and printing documents for my work free of charge. Finally, they went over board for my friend's birthday, by giving him a chocolate cake and champagne.

This hotel might not be right in the centre, but it is the perfect distance if you are looking for a quiet safe area of town. Also, it was a bit annoying that I had to walk 10 minutes to their sister hotel to use their gym. But with a beautiful large boulevard to walk down in the sun, it wasn't the end of the world!

Please stay here :)

  • Stayed: April 2013, travelled with friends
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1  Thank Lucien J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 28 June 2013

Dear Guest "LuceJack",

Thank you for your feedback and taking the time to post your comments on TripAdvisor.
We are pleased to hear that you enjoyed your stay with us
We also are happy about your opinion regarding the attention to details. Our staff work exceptionally hard to give every guest unforgettable moments in the heart of Budapest – we are very glad that we succeeded.

Thank you so much for staying with us and we hope to see you in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

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Reviewed 17 June 2013

We booked our flight and this hotel via Easy Jet holidays and found the cost very competitive. We chose this 5* hotel as a special treat for our 30th wedding anniversary.
Just before we went I noticed that the room I had booked was a twin, so I emailed the hotel to ask to change to a double room as it was a 'special' holiday, which they quickly confirmed was not a problem.
We had arranged a private transfer (via Easy Jet) to be collected at the airport and we were disappointed that no one was waiting for us and we had to wait 20 mins before a driver arrived.
The hotel reception was very welcoming and what a wonderful bonus to be told that we had been given a free upgrade to the Ambassador Suite..... my goodness what a treat! A massive lounge, huge bedroom with king size bed, balcony and jacuzzi bath..... a much appreciated gesture to us.
Breakfast was available until 10am and the choice of food was plentiful and lovely quality. Lunch and dinner are available but we did not sample these.
The hotel is very close to Hero's Square and the outdoor thermal baths. A walk along Andrassy Avenue takes you into the centre of Pest and to the Danube.
We bought tickets for the 'Hop on, Hop off' bus which is valid for 2 days and apart from covering the sights in Pest it crosses the river to Buda, where fantastic views of the area can be seen from the Castle and Citadel..... there are also lots of nice bars and cafe's to sit and soak up the views and atmosphere.

  • Stayed: June 2013, travelled as a couple
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2  Thank Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 28 June 2013

Dear Guest "Pammi0203",

Thank you very much for the throughout positive feedback you provided us with. We were very happy to hear that you were so much pleased with the standard and level of hospitality you experienced in our hotel during your stay.
We sincerely hope to see you back at Mamaison Hotel Andrássy Budapest in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2013

By all means, stay at the Four Seasons if your budget allows it. But if you can't, or if you need a hotel a bit closer to Andrassy or Hero's Square, this is an excellent choice. Extremely friendly front desk and restaurant staff, clean/comfortable rooms, corner rooms have nice views of Andrassy Blvd, and breakfast was great. My company is located near Hero's Square, so the added benefit of being able to walk to work was a serious plus. The only slight negative are the teeny, tiny elevators. Good luck getting more than 1 person with a bag on them! Again, a minor complaint and I'd definitely stay here again.

Room Tip: Get a corner room close to Andrassy if possible.
See more room tips
  • Stayed: April 2013, travelled on business
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1  Thank VivaPamplona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 28 June 2013

Dear Guest "VivaPamplona",

Thank you very much for your feedback and for taking the time to share your comments with us and other readers.
We honestly appreciate your comments regarding our hotel and location.
We sincerely hope to have the opportunity to welcome you back in the near future.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2013

Welcoming reception offering advice on where to eat (Listz Ferenc Ter), lovely room and bathroom, limited TV channels but more for a price, expensive restaurant, in a quiet up-market embassy style area of the city. On opposite side of Andrassy street is a top class restaurant (Kogart) we would have like to have tried but we found it too late. Within 20 minutes walking distance is the no. 1 rated restaurant Zeller Bistro which was superb.

  • Stayed: May 2013, travelled as a couple
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1  Thank Inchcape44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 28 June 2013

Dear Guest "Inchcape44",

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed your room and the location of the hotel.

Again, thank you for your feedback, which will help us in all ongoing efforts to improve our service.

Yours sincerely,

Gergő FRANCISCY
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mamaison Hotel Andrassy Budapest

Address: Andrassy ut 111., Budapest 1062, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Romantic Hotel in Budapest
#19 Family Hotel in Budapest
#21 Luxury Hotel in Budapest
#26 Business Hotel in Budapest
Price Range: £61 - £310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mamaison Hotel Andrassy Budapest 4*
Number of rooms: 68
Official Description (provided by the hotel):
One of the most exclusive Budapest boutique hotels, the luxury Mamaison Hotel Andrassy is conveniently close to the city's business, governmental and tourist districts. Uniquely designed in Bauhaus style, it offers superior accommodation in Budapest and genuine service. Located in the exclusive Embassy neighborhood, just off Budapest's Andrássy Avenue, the hotel was originally built in 1937 and reached its boasting contemporary interior design after several complete refurbishment programs. With excellent in-house dining and top-class hospitality our hotel serves as a perfect Budapest city base. For concerts, performances and other programs & events in Budapest we recommend our partner GoToHungary. Mamaison Hotel Andrassy boasts 61 rooms, 7 suites (20-70sqm), 24-hour front desk, multi-lingual staff, Complimentary Wi-Fi, La Perle Noire Restaurant and Lounge, Gourmet breakfast, Room Service, In-Room movies, Exclusive business facilities, Large-scale meeting facilities, Parking spaces. ... more   less 
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Also Known As:
Hotel Mamaison Andrassy
Mamaison Andrassy Budapest

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