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“Excellent hotel, lovely staff”

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Mamaison Hotel Andrassy Budapest
Ranked #24 of 334 Hotels in Budapest
Certificate of Excellence
Reviewed 16 July 2014

Just spent a week in this hotel on business. Lovely big room with balcony, very clean, delicious food, lovely staff. Very well located for all the sights. Can't recommend it highly enough. First class.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
Thank morrices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 31 July 2014

Dear Guest “morrices”,

Thank you so much for your fantastic review about your stay in Mamaison Hotel Andrássy Budapest.
It was a pleasure to read how much you enjoyed every minute of your stay.

We really appreciate your comments and we hope that we will have an opportunity to demonstrate even more excellent service from all our staff by your next visit.

Best regards,

Gergő FRANCISCY
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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320 - 326 of 1,348 reviews

Reviewed 14 July 2014

The location of this hotel is probably one of its best selling points - just a couple of minutes walk from Heroes' Square and right next to Andrassy ut which is one of the main roads in Budapest. it's also 5 mins' walk from a Tesco if you need to pick up supplies. Staff are really polite and speak good English. Just a couple of bits I could call them out on; firstly no tea/coffee in the room, which you usually get in a hotel like this. Secondly we had the fire alarm go off at about 2am one night, and the one staff member on duty didn't really seem to know what he was doing, sort of just running around rather than trying to evacuate. I guess fire alarms aren't a usual occurrence but could have been more organised for sure.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank subculturehero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 31 July 2014

Dear Guest "willyam91",

Thank you for taking the time to post your comments and sharing your experience with us and other readers. It is always a great pleasure to receive positive feedback from our guests and we are especially proud about your satisfaction with our location.

However we are concerned to hear your remarks about our Reception staff. Please rest assured that the Managers in charge have been informed and that we are taking the appropriate measures to discuss and solve the raised issues.

Thank you again for your feedback and we hope to have the opportunity to welcome you back soon at Mamaison Hotel Andrássy Budapest.

Best regards,

Gergő FRANCISCY
Operations Manager

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Reviewed 13 July 2014

We ended up here after the Hotel Opera gave away our reservation..what a good stroke of luck for us. amazing family room (#217). Large, clean, amazingly quiet since is on a busy street. Safe area within 200 meters of the M-1 metro (oldest in Europe) with 8 minute access to river area and 10 minute walk to hero square. Great breakfast, in additional to the usual the would also cook made to order eggs and omlettes. Highly recommended.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank fredruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 31 July 2014

Dear Guest "fredruth",

Thank you so much for your short but amazing review about your stay in Sofitel Budapest Chain Bridge.

We are pleased to read how much you loved the design of the hotel and your extremely comfortable Ambassador Suite.

It is also nice to read your comments about our professional staff and the delicious breakfast delights.

We would be glad to welcome you at Mamaison Hotel Andrássy during your next stay in Budapest.

Best regards,

Gergő FRANCISCY
Operations Manager

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Reviewed 13 July 2014

The room was clean and spacious with a good sized bathroom. The staff were helpful, polite and courteous and spoke excellent English. It is a 1 minute walk to the nearest metro line which takes you into the city centre for 350 HUF. The bar and restaurant are superb, even a pot of tea and a latte were served with the grandeur of a 5* plus hotel. We ate at the hotel's restaurant 'Le Perle Noir' on our first night and it was the best meal we had in Budapest. The waiting staff were always there when you needed them but not hovering around. I would recommend this hotel and if we come back to Budapest this will be booked without a doubt!

Room Tip: We stayed in room 202 which is to the side of the hotel, which was quieter because it didn't fac...
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank masonfamily99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 31 July 2014

Dear Valued Guest ‘masonfamily99’,

Many thanks for taking the time to provide such a glowing review of the Mamaison Hotel Andrássy Budapest!

I am happy to read your comments and will share them with my team. It is nice to hear that you liked your room and our service met your expectations!

We do hope that we can welcome you again in the near future!

Best regards,

Gergő FRANCISCY
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

My sister and I have just returned from a three night stay. The service at this hotel is outstanding. We were made to feel extremely welcome and nothing was too much trouble. Breakfast is good and the rooms are very clean and comfortable. It was lovely to have a balcony to enjoy a late afternoon drink. The food at the restaurant was also very good. The location is nice - sandwiched between the city centre and the city park. Taxis very reasonable to city centre at around £5 each way.

  • Stayed: July 2014, travelled with friends
    • Value
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3  Thank annewetherspoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 31 July 2014

Dear Valued Guest “annewetherspoons”,

Thank you so much for your fantastic review about your stay in Mamaison Hotel Andrássy Budapest.
It was a pleasure to read how much you enjoyed every minute of your stay.

We really appreciate your comments and we hope that we will have an opportunity to demonstrate even more excellent service from all our staff by your next visit.

Best regards,

Gergő FRANCISCY
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Very well located to explore the city. On Metro and bus routes, including the Big Bus hop on and off service.s. Fantastic service, free wifi. Outstanding restaurant in the hotel. Highly recommended.staff were very helpful.

Room Tip: Ask for room with a balcony.
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  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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2  Thank Jancrow4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 31 July 2014

Dear Valued Guest “jancrow4”,

Thank you very much for taking time providing a review of the Mamaison Hotel Andrássy Budapest!

I am glad to see that you found our location ideal and I hope it helped you to discover Budapest without exhausting. I am also delighted to see that you are satisfied with the service our staff provides. We do appreciate your recommendations.
It would be our pleasure to welcome you back anytime, should your plans bring you to Budapest again.

Best reagrds,

Gergő FRANCISCY
Operations Manager

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Reviewed 25 June 2014

The hotel has an ideal location in the center of Budapest. The staff is very friendly and the restaurant is of high quality. Rooms are very clean and modern.

I can recommend this hotel to everyone for a citytrip or a business travel.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gergo_Franciscy, Manager at Mamaison Hotel Andrassy Budapest, responded to this reviewResponded 30 June 2014

Dear Guest "Kevin S",

Thank you very much for your positive feedback and for taking the time to share your comments with us and other readers. We are pleased to hear that you enjoyed your holiday at Mamaison Hotel Andrássy Budapest. We hope to have the opportunity to welcome you back at our hotel very soon.

Your sincerely,

Gergő FRANCISCY
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mamaison Hotel Andrassy Budapest

Address: Andrassy ut 111., Budapest 1062, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Romantic Hotel in Budapest
#19 Family Hotel in Budapest
#21 Luxury Hotel in Budapest
#26 Business Hotel in Budapest
Price Range: £60 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mamaison Hotel Andrassy Budapest 4*
Number of rooms: 68
Official Description (provided by the hotel):
One of the most exclusive Budapest boutique hotels, the luxury Mamaison Hotel Andrassy is conveniently close to the city's business, governmental and tourist districts. Uniquely designed in Bauhaus style, it offers superior accommodation in Budapest and genuine service. Located in the exclusive Embassy neighborhood, just off Budapest's Andrássy Avenue, the hotel was originally built in 1937 and reached its boasting contemporary interior design after several complete refurbishment programs. With excellent in-house dining and top-class hospitality our hotel serves as a perfect Budapest city base. For concerts, performances and other programs & events in Budapest we recommend our partner GoToHungary. Mamaison Hotel Andrassy boasts 61 rooms, 7 suites (20-70sqm), 24-hour front desk, multi-lingual staff, Complimentary Wi-Fi, La Perle Noire Restaurant and Lounge, Gourmet breakfast, Room Service, In-Room movies, Exclusive business facilities, Large-scale meeting facilities, Parking spaces. ... more   less 
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Also Known As:
Hotel Mamaison Andrassy
Mamaison Andrassy Budapest

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