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“Prostitute Central, not a pleasant place to stay” 2 of 5 bubbles
Review of Hotel Budapest

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Hotel Budapest
Ranked #186 of 342 Hotels in Budapest
Derbyshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Prostitute Central, not a pleasant place to stay”
2 of 5 bubbles Reviewed 1 August 2014

Had this hotel booked for us through a Groupon deal for the f1 Grand Prix, on arrival at approx 9pm we were greeted by a car park attendant who was obviously after a promotion as there was no way we were going to be allowed to park in the hotel car park. We were directed to park on a road around the back. We duly parked and found our way to reception carrying our bags, nobody to assist or even open a door, just got a vacant look from a staff member who seemed more interested in chatting to a group of what we could only describe as prostitute's due to their state of dress and the way they were parading around the lobby and veranda outside (this certainly isn't the hotel for a evening out). Once in the room we found it to be very tired and dated. Stained carpet, scuffed paintwork and wardrobe doors. An air conditioning unit that was as much use as a chocolate teapot. Breakfast was ok but repetitive, and certainly appeared to have some leftovers from the previous evenings meals, Not that we wanted to eat anything there in the evening due to the unwelcoming atmosphere. We advise anybody who does decide to stay here to thoroughly check their bedding including the mattress as we found ours to be heavily stained and dirty. Yes it is a budget hotel but you would still expect good customer service as after all we are paying their wages. Apparently this is a four star hotel, in my opinion at least two too many

  • Stayed July 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba_Pokol, Közönségkapcsolati vezető at Hotel Budapest, responded to this review, 29 September 2014
Dear Guest,

Thank you for your review!

Please note that we take the mentioned issues seriously, after inspection we will work to improve our services.

With kind regards,

Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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695 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lund, Sweden
1 review
4 of 5 bubbles Reviewed 27 July 2014

By reserving the room in top floor of this hotel you will enjoy the incredible view of Buda-hills in Budapest. We stayed there on July 2014. I was satisfied with all services. All staffs were friendly and helpful. There were lots of variety in breakfast and several people (sometimes more than needed) were ready to change your dishes and make your table clean.
By taking tram in-front of the hotel you can go to different part of the city. There was a big shopping mall near the hotel (Two stops by tram) with several restaurants inside and outside.
I recommend this hotel and will stay there in my next trip.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Med-ma1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba_Pokol, Közönségkapcsolati vezető at Hotel Budapest, responded to this review, 17 September 2014
Dear Guest,

Thank you for sharing your experiences with us!

It is good to know that our hotel and services met your expectations! Thank you for recommending us to other travellers. We hope to see you again in our hotel!

With kind regards,

Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thessaloniki, Greece
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

I really liked this hotel and that's because of its unique shape. A cylinder!

It's not that close to the city center, but you can take the bus or the tram from the stops accross the hotel, go to the nearest metro station (in less than 5 minutes) and then you can reach any destination you want.

We stayed at the 14th floor for 5 days. The room was more than what I was hoping for. It was very nice and clean with a great view. However, I do have some questions about the cleaning methods they use. We once found our beds nicely done, but the covers were stacked on the floor?! That was a bit confusing. Everything else was fine though.

Service was more than good. The staff was really helpful.

I almost forgot to mention that we had wifi in our rooms, which was fantastic!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Annie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba_Pokol, Közönségkapcsolati vezető at Hotel Budapest, responded to this review, 17 September 2014
Dear Guest,

Thank you for sharing your experiences with us!
It is good to know that our hotel and services met your expectations! Also, sorry for the little inconvenience with the bed cover, we think that the cleaning lady had to go and quickly check on something and than she could not go back to continue where she left as you arrived back to the room.
We are happy to know that you enjoyed our newly added service which is the free wifi in all areas of our hotel.

We hope to see you again in our hotel!

With kind regards,
Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

I had a room on the 17th floor for 1 night. The view from the room was breathtaking. The hotel was old but the room was clean. The service was fine. As one of the reviewers said, the mattress was uncomfortable. Good value for money. I would stay here again for private travel but not for hosting business clients.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank stray_vet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba_Pokol, Közönségkapcsolati vezető at Hotel Budapest, responded to this review, 17 September 2014
Dear Guest,

Thank you for sharing your experiences with us!

Please accept our apologies for the mattress! Please inform the reception if you find any problem with your room and my colleges will do all their best to solve any and all issues.
We are happy to know that your overall experience was good, and you would chose us again for your leisure stay, hope to see you again in our hotel!


With kind regards,

Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lethbridge, Canada
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 7 June 2014

We spent two nights here on our Budapest Trip. The hotel was picked for us by a friend in Hungary and didn't disappoint. It's an older but extremely well kept, and very clean property in a nice part of the City.

The check in staff are friendly and very helpful, extremely polite and all spoke English very well, we were welcomed with a huge smile and every member of the staff we met from the bell hop to the coffee room wait staff were happy and smiling a lot.

The currency exchange rate offered was very generous.

The hotel is on a main tram route and has easy access to everywhere. The view from our Hotel Room was a very nice view over the Danube River and the City and at night was spectacular.

We ate in the restaurant the night we arrived and it was reasonable and quite good, healthy sized portions of Hungarian Cuisine.

I would definitely stay here again, for the price paid it was a bargain.

Room Tip: Ask for a room with the River View.
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba_Pokol, Közönségkapcsolati vezető at Hotel Budapest, responded to this review, 17 September 2014
Dear Guest,

Thank you for sharing your experiences with us!

It is good to know that our hotel and services met your expectations! Thank you for considering our hotel for your future stay! We hope to see you again in our hotel!

With kind regards,

Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kyiv, Ukraine
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 3 June 2014

I spent one night with my wife in a suite (apartments with two rooms).
Mattress is terrible - like a trampoline. Pillow are silicone and very uncomfortable.
Heater made a lot of loud without any result.
Hotel is old, tied and dusty.

Breakfast was poor, uneventful.
Waiter are lazy boors. When we tried to take a tables waiter said that we should seat at another side of restaurant. When I noticed that all tables in that side are dirty he mimics me.
Another waiter start to clear tables in that side. When we take clear tables - she put dirty tablecloth in protest on the table between us.

Room Tip: Do NOT stay in this hotel..:)
See more room tips
  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank alex_tu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba_Pokol, Közönségkapcsolati vezető at Hotel Budapest, responded to this review, 29 September 2014
Dear Guest,

Thank you for your review!

We take your mentioned problems seriously, and will work to make our services better!

We hope to see you in our hotel again!

With kind regards,

Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Budapest hotels

Hamburg, Germany
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

We stayed at this hotel at the beginning of out trip to Europe so this one was the first on our way. We left it very pleased and satisfied. Rooms were clean and well-equiped. Breakfasts were delicious! And the most important thing was that the patient and sincere stuff was always ready to help you. Thank you very much!

  • Stayed August 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yuliya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Csaba_Pokol, Manager at Hotel Budapest, responded to this review, 16 May 2014
Dear Guest!

Thank you for taking your time to write down your experiences about your stay at Hotel Budapest!

We are happy to know that you were satisfied with our hotel!

We hope that those great breakfasts and friendly staff contributed to the start of a great journey!

Thank you once again for your visit, we hope to see you again in our Hotel Budapest!

With kind regards,

Csaba Pokol
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Budapest

Property: Hotel Budapest
Address: Szilagyi Erzsebet fasor 47, Budapest 1026, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #186 of 342 Hotels in Budapest
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Budapest 4*
Number of rooms: 289
Reservation Options:
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