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“Better facilities and staff than some 4* hotels”

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Hotel Orion Varkert
Ranked #46 of 332 Hotels in Budapest
Certificate of Excellence
Reviewed 10 May 2014

We stayed here for 4 nights in May 2014. Its a very small hotel tucked away 5 minutes from the Elisabeth Bridge and about a 15 minute walk into the centre of Pest.

The staff absolutely make this hotel. They are very welcoming and being such a small hotel, they get to know their guests. The rooms are newly renovated and we had tea and coffee facilities as well as a fridge. The bathrooms are very small but perfectly functional and the hotel is very clean.

We had breakfast twice in the hotel and the eggs are cooked to order which was good.

We would not hesitate to stay here again and would recommend it to friends and family.

Thank you all for making us so welcome.

Room Tip: Ask for a room at the back as there is building work going on out the front (which we did not hear).
  • Stayed: May 2014, travelled as a couple
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Thank ZoeandPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOrion, General Manager at Hotel Orion Varkert, responded to this reviewResponded 3 June 2014

Dear Guest,

WE appreciate your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write your feedback.

Yours sincerely,

Kalman Kintli
Manager
BEST WESTERN Hotel Orion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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158 - 164 of 555 reviews

Reviewed 8 May 2014

We did stay 6 nights in this hotel. Everyone were exceptionally nice and helpful. Great location for Buda and Pest. Delicious breakfast by Erika. Must stay there, great team work. Thank you again to Erika, 2 Lajos and Zoltan. We will be back.

Room Tip: Great Location.
  • Stayed: April 2014, travelled as a couple
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Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOrion, General Manager at Hotel Orion Varkert, responded to this reviewResponded 3 June 2014

Thank you for writing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write your feedback.

Yours sincerely,

Kalman Kintli
Manager
BEST WESTERN Hotel Orion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

We recently stayed at this very nice boutique hotel in Budapest for two nights. The staff were welcoming, and the room was very nice, comfortable and clean. The breakfast which was chargeable but not expensive was very nice with a good choice, and eggs cooked to order. The hotel was in a convenient location for the Gellert Baths and the funicular railway and the historic buildings at the top. It was also very close to the river Danube, and two bridges which cross to the other side of this amazing city, with the Parliament buildings and St Stephen's Basilica amongst many other beautiful sights. There is a small pub just up the road serving very nice food at reasonable prices, which we ate at twice and would recommend. We thought the hotel was very good value for a comfortable stay in a convenient and quiet location, and would definately stay here again if returning to Budapest.

  • Stayed: March 2014, travelled as a couple
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3  Thank BluejaySussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOrion, General Manager at Hotel Orion Varkert, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for writing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write your feedback.

Yours sincerely,

Kalman Kintli
Manager
BEST WESTERN Hotel Orion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

I were in this hotel for 3 nights with a family. The location is very comfortable for people who love walking. If you are person of public transport - you got a problem because you have to change tram at least twice to get anywhere in the city. Other good reason to stay here is very friendly and English speaking staff.
Instead mentioned above - small rooms, poor breakfast, old bathroom, bad voice isolation.
And most important - you have check if all the works in the street were finished. If it steel work in the street - take distance from this area.
For summary - nice hotel for his price but only after finishing work in the street.

  • Stayed: April 2014
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Thank Vaten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOrion, General Manager at Hotel Orion Varkert, responded to this reviewResponded 3 June 2014

Dear Guest,

Thank you for writing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write your feedback.

Yours sincerely,

Kalman Kintli
Manager
BEST WESTERN Hotel Orion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

We stayed at the Hotel Orion for 3 nights at the end of March.so obviously missed the nearby building work mentioned in the previous 2 reviews. Would definitely return to Budapest and to this hotel.Found the staff quite helpful especially Lejos?( Manager) and the lady in the breakfast room Nice breakfast for 2,400 FRT..Room was clean and a decent size. Hotel situated just one block from the river which was lovely to see at night. Overall for a cultural,shopping, river and visiting restaurants etc it was a great break(helped by the good weather that we had).

  • Stayed: March 2014, travelled as a couple
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1  Thank NorfolkFussy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOrion, Manager at Hotel Orion Varkert, responded to this reviewResponded 7 April 2014

Dear Guest,
Thank you for writing your feedback regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to write your feedback.

Yours sincerely,

Kalman Kintli
Manager
BEST WESTERN Hotel Orion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014 via mobile

I am here in Budapest for the third time having dental treatment that is going very well!
However this hotel is terrible why you ask? It's because on both mornings so far at 8am work was being carried out RIGHT outside our room window. Day one scraping and banging with two guys suspended on ropes , day two cigarette break while hanging four floors up it's like cirque d'soliel but not in a good way! On complaining to the management and expressing our dissatisfaction we got nowhere weren't offered an alternative room and we are not best pleased right now. Only for the fact We have pre paid for the room I would be out of here this morning. As it is we are in a room with the curtains closed and the sun shining for the first time in a while I am really not a happy camper and with more dental procedures to look forward to!
Giving this hotel anything better than terrible kills me normally but they deserve this and anything positive won't move me to increase the score I just can't bring myself to do it!!
The location was one of the reasons we picked this hotel for our third visit but are very disappointed at the way management have handled our complaint.

Stayed: April 2014, travelled as a couple
4  Thank Colleenbaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOrion, Manager at Hotel Orion Varkert, responded to this reviewResponded 7 April 2014

Dear Guest,

Thank you for writing your feedback regarding your recent stay at our property.

On behalf of our entire team, I would like to apologise for not exceeding your expectations. The satisfaction of our clients is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Please find some informations about the work we have done. The outside facade of the building and the window farmes have been repainted (already finished). The works did not cause any noises, and the guys did not start working befor 8.00. We haven't receive any complaints from other guests regarding the works only from you and from your partner (see his post by the nickname skydiver18000).

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Yours sincerely,

Kalman Kintli
Manager
BEST WESTERN Hotel Orion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

They are doing construction outside on ALL floors and wake us up at 7:30am every morning. when we made a comment to management, his words were... "it is a hotel, it is not so early to us".. What that's it?? "It is not early to us"??? We are here on Holiday and "THIS IS EARLY TO US"!!
SO IF YOU LIKE YOUR SLEEP IN THE MORNING AND ARE ON HOLIDAY... DO NOT STAY HERE!! We will NOT be back here again!!

Room Tip: There are NO quiet rooms in the early morning...
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank skydiver18000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOrion, Manager at Hotel Orion Varkert, responded to this reviewResponded 7 April 2014

Dear Guest,

Thank you for writing your feedback regarding your recent stay at our property.

On behalf of our entire team, I would like to apologise for not exceeding your expectations. The satisfaction of our clients is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Please find some informations about the work we have done. The outside facade of the building and the window farmes have been repainted (already finished). However the works did not cause any noises, and the guys did not start working befor 8.00. We haven't receive any complaint from other guests regarding the works only from you and from your pertner (see her post by the nickname Colleenbid).

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Yours sincerely,

Kalman Kintli
Manager
BEST WESTERN Hotel Orion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Orion Varkert

Address: Doebrentei utca 13., Budapest 1013, Hungary (Formerly BEST WESTERN Hotel Orion)
Region: Hungary > Central Hungary > Budapest > District I / Buda , Várkerület
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#39 Family Hotel in Budapest
#50 Romantic Hotel in Budapest
Price Range: £41 - £467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Orion Varkert 3*
Number of rooms: 30
Official Description (provided by the hotel):
Intimate city hotel with that home-away-from-home atmosphere. It is located in city centre in a quiet side street at the ancient Buda side of the Elisabeth Bridge. The historic city center of Pest is just across the river, the Citadel, the Buda Castel and all other major sites are also within easy reach, many of them in walking distance. Our guestrooms are all with Airconditioning, Mini-bar, Flatscreen SatTV, Caffee Tea making facilities, Private Bathroom with Hairdryer equiped. We provide our guests with the following complimentary services: WIFI in guestrooms and public area, Sauna, Fitness Room. ... more   less 
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Also Known As:
Best Western Orion
Best Western Budapest
Budapest Best Western
Best Western Hotel Budapest

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