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Hotel Nemzeti Budapest - MGallery by Sofitel
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Reviews (1,948)
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All reviewstram stopbeautiful hotelpublic transportsparkling winebathroom doorjunior suitemodern roomsnew york cafejewish quarterbeautiful roomthe riverfifth floorhigh ceilingsstayed for nightsbreakfast buffetshower headwould highly recommend this hotel
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1,031 - 1,036 of 1,948 reviews
Reviewed 23 November 2013

This is a good quality stylish Hotel in a good location for all tourist destinations. We did not have breakfast as this did seem expensive and we do not have a lot to eat in the morning and there are plenty of stylish coffee shops around the location. A couple of very minor points, the bathroom door was misted glass but you still semi see in, might be an issue for familys. The bathroom lacked space for toilettes. But these are minor points. Staff are helpful and speak good english as we struggled to learn basic Hungarian.

  • Stayed: November 2013, travelled as a couple
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1  Thank Andy-Bigplanet67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 28 November 2013

Dear Andy-Bigplane67,

Thank you very much for taking the time to post your review of your stay at the Hotel Nemzeti. I was pleased to read that you found our services to be of goog quality, and the overall experience excellent. To comment on the minor points you mentioned, I would like to inform you, that we also have a special deal available for the breakfast, a 50% discount if you book it upon arrival for the entire stay. Many of our guests take advantage of this, but like you mention, there are various other options around the hotel for breakfast.
We are currently working on adding amenities and useful items to our bathrooms to make them somewhat more user friendly. I hope you will have a chance to check it out on your next visit!

Best regards,

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Reviewed 23 November 2013

We stayed here earlier this month. This is on the Pest side of the Danube. Its Europe so, yes, the room and bathroom were small. Comfortable bed, clean and modern. The hotel was nicely located and within walking distance of many, many restaurants, bars, coffee houses, and banks. We like to do the hop on hop off bus tours to get acclimated and the stop was about one block away. The subway was steps away though we did not use. If available, get the breakfast package. The buffet is very good. Staff was very friendly and helpful. The only issue we had was that our thermostat was off. No matter how low we yset room temp, it was a little too warm. I assume that was just an issue in our room only though.

  • Stayed: November 2013, travelled with friends
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Thank chgofilmfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 25 November 2013

Dear chgofilmfan,

Thank you for taking the time to write a review of your stay at the Hotel Nemzeti. I was happy to read that you were satisfied with the quality of our services!
I read your comment on the thermostat in the room, I am sorry we were not aware of this problem during your stay, when we could have helped you to fix the problem or change the room for you. I hope we will have another opportunity soon, when we can welcome you back and provide a truly excellent service in Budapest.

Best regards,

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Reviewed 22 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 25 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 25 November 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 November 2013

Just spent 5 nights here, rooms are amazing and staff extremely helpfull.
Stayed in a lot of places but this was definitely the best. Staff could not have been more helpful.
Whether it was asking for directions or booking a trip, they were maxing.
Highly recommend and extremely good value.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Stuart T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 20 November 2013

Dear Stuart T,

Thank you so much for your kind words! It is very reassuring to recieve such positive feedback from someone who has travelled so extensively, and seen so many other hotels in the world. I will pass your comments on to my colleagues to serve as an encouragement in their future work.
I hope we will be able to welcome you back soon.

Regards,

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