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“Easy location, good service”

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Hotel Nemzeti Budapest - MGallery by Sofitel
Ranked #12 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed 3 January 2014 via mobile

I stayed there during Christmas time.
Building is old, recently renovated. Staff is helpful. The room I stayed was big, but odd layout. There would be room for a chair or a sofa. It would make watching TV little bit easier since the TV is small and far away from the bed. And only two channels in English.
The bed is not the best, at least not for me.
Bathroom is quite big, long but not wide. In the shower there was something with the drain leaving a lot of water on the floor.
My room was facing the street giving little bit of a view but also letting the sounds into the room.
Metro and tram stops are in front of the hotel. With metro easy to go to the center and with tram to a shopping mall in the west.
Breakfast was OK, nothing special. Only thing for me was that this hotel, like most of others as well, do not offer good tea. Different coffees are available, but only teabags.
Overall I could stay there another time. Clean, friendly, easy to go around places.

Stayed: December 2013, travelled with friends
2  Thank ptrajam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 10 January 2014

Dear ptrajam,

Thank you for the review of your stay at the Hotel Nemzeti! Thank your sharing your concerns with us. I am happy to inform you that we have extended the number of english language channels to four, and I would also like to inform you that we do have a large selection of leafed teas available in our Bar.

Best regards,

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Reviewed 3 January 2014

We stayed for two nights at the hotel and had a really enjoyable stay. The room was perfect; comfy bed, nice shower. The staff at reception and in the bar were so so nice. They helped us organise our NYE, suggested great day & night spots and even gave us a late check out (6pm!!!) on our last day. Aron in particular was a complete star. We would definitely stay here again if we return to Budapest.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank Aoiffe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 7 January 2014

Dear Aoiffe M,

I would like to thank you for taking the time to write these praising words! I am happy that you had such a fabolous stay with us! I will pass your appraisal on to Aron, I am sure your words will serve as an encouragement in his future efforts. I hope we will see you back soon!

Best regards,

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Reviewed 2 January 2014

Hotel is beautiful, in a gorgeous building in a fairly decent location. Only problem we had is that the shower is ridiculously designed; the ceiling slopes over it so we kept hitting our head and the position of the shower head guarantees that the bathroom is flooded every time you use it. Besides that the room was great and the bed was extremely comfortable.

Stayed: December 2013, travelled as a couple
2  Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 10 January 2014

Dear Nicole C,

Thank you for taking the time to write a review on your experience at the Hotel Nemzeti. I was happy to read that you like the building, the room and your bed so much!

Best regards,

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Reviewed 2 January 2014

Stayed here for 4 nights prior to Christmas. It's a fairly new hotel (just turned a year old), so everything is still in shiny new condition.

Our room was lovely - very plush, good size, comfy bed. No view, but that didn't matter to us. Very clean, very quiet. We took advantage of how quiet the hotel was by visiting the (free!) sauna that's on the top floor. It can only fit a handful of people, but you can select what mood lightning and temperature you want, which was a nice little cherry on top to our stay. We ate dinner there once - the three course offer - which was very nice and decently priced. The bar was pleasant, though a bit quiet to linger there for long.

In terms of location, it's very practical, with a small shopping centre and supermarket just over the road. The Blaha Lujza Ter tram stop (M2) is literally over the road, and there are buses very nearby too. If you fancy stretching your legs, it's a perfectly pleasant fifteen minute talk down big wide streets to the ruin bars and the Danube river.

Highly recommended, would stay again.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank KitKatSplat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 7 January 2014

Dear KitKatSplat,

Thank you so much for your kind review! I was very glad to read that you had such a nice time and that you had a chance to try all of our facilities, including the sauna and the bar. I hope we will be able to welcome you back soon!

Best regards,

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Reviewed 2 January 2014

The hotel is very central , clean and has good wifi service. The building was nice.
Had a complaint about the shower drain that wouold suddenly rattle. This was very noisy and would wake you up. Sometimes a smell came out that wuold not allow you to sleep, I had to open the shower and leave it on for an hour for the smell to subside, and when we complained we were told maintenance would see to it. Nothing happened and the room was not changed

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Alister C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 7 January 2014

Dear Alistercachia,

Thank you for taking the time to share your experience on Tripadvisor.com. I am sorry about what happened during the stay, especially that we were not able to solve the problem before your departure. I would like to apologize for the inconveniences and would like to assure you that this is not the kind of service we are aiming to provide to our guests. I hope there will be another opportunity to prove it.

Best regards,

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Reviewed 1 January 2014

We stayed in the hotel for 3 nights during Christmas holidays and were very satisfied with our choice.
The hotel is located in a beautiful, old but renovated building. It has perfect service (the hotel staff was really friendly and helpful), good breakfasts and well-equipped rooms.
We had the room with the street view (3rd floor), but the windows are soundproof, so we did not hear any noise.

The location is about 20-30 min walk to the center, and there are good transport connections (metro, tram) which help to quickly get to any point of a tourist interest.
For currency exchange we used the exchange service near to the hotel (recommended by the hotel staff). We were not cheated there and also the rates were quite good that time.

We were a bit disappointed with the sleep quality (the bed was too warm) and the room size (room and especially bathroom were a bit too small). But this did not spoiled the overall experience. We liked our stay and will probably come back and recommend to friends.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank knerrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 6 January 2014

Dear knerrant,

Thank you for taking the time to write a review of your experience at the Hotel Nemzeti. It was with pleasure that I read how satisfied you were with the services and the overall quality. I would like to inform you that we also have lighter blankets instead of the quilt for those whoe prefer less warmth during their sleep. We also have a variety of rooms sizes, if you prefer a larger room, please make sure to book one of our suites or superior rooms for your next visit!

Best regards,

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Reviewed 30 December 2013 via mobile

We stated here in the weekend before Christmas and had a wonderful time! The hotel was lovely and in walking distance to all of the sights. The room was modern and the bed was so comfy I didn't want to get out of bit! The breakfast was a varied hot and cold buffet and there was always plenty to choose from. The only downside was that we were offered a front facing room or a courtyard facing room, we chose the courtyard due to the street outside being noisy but it was not really a courtyard but a roof covered in metal bars - still nothing to grumble about though

Stayed: December 2013, travelled as a couple
Thank Hannah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this reviewResponded 6 January 2014

Dear Hannah c,

Thank you for taking the time to write a review of your stay. I was glad o read that you were satisfied with the services experienced. I would like to inform you that the metal bars and net at the bottom of the courtyard is actually to protect the beautiful glass ceiling of the restaurant which actually is one of the main attractions of the hotel. I am sorry that it was not to your taste.

Best regards,

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Additional Information about Hotel Nemzeti Budapest - MGallery by Sofitel

Address: Jozsef korut 4., Budapest 1088, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Budapest
#11 Family Hotel in Budapest
#11 Luxury Hotel in Budapest
#17 Business Hotel in Budapest
Price Range: £73 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nemzeti Budapest - MGallery by Sofitel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The centrally located Hotel Nemzeti Budapest Mgallery by Sofitel welcomes its guest from December 2012.Enjoy the artistic spirit of Budapest in this elegant 19th century building historically linked to the local cultural life. Near business district and major touristic attractions, the hotel offers memorable moments for its guests. Unique cultural and culinary experiences, contemporary designed rooms with every comfort of a 4 star upscale hotel including free internet access, coffee & tea facilities. ... more   less 
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Also Known As:
Mercure Budapest Nemzeti Hotel Budapest
Accor Budapest Nemzeti

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