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“Excellent hotel with friendly service” 4 of 5 bubbles
Review of Hotel Nemzeti Budapest - MGallery by Sofitel

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Hotel Nemzeti Budapest - MGallery by Sofitel
Ranked #10 of 342 Hotels in Budapest
Certificate of Excellence
London, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Excellent hotel with friendly service”
4 of 5 bubbles Reviewed 30 April 2014

Booked this hotel as part of a holiday package, which was above expectation. This hotel is situated in a relatively central location of Budapest, surrounded by other big name hotels. There is a metro station just a few steps from the hotel, as well as a tram & bus stop directly outside. This is a five star hotel with beautiful interiors, sophisticated, modern and cosy. The staff at reception are always on hand to help with attentive and professional manners, all accompanied with smiles. The room I stayed in (on the first floor) had a courtyard view, which meant it was quite. However, there wasn't much of a view as I could only see the roof to the courtyard. This wasn't a problem as I was not here to see the view outside the window but to experience the city. The room was clean, albeit the bed was too soft to my liking! One fault with the room that I would like to mention is the bathroom. After stepping out of the shower each evening, a puddle of water had worked its way from the shower end of the bathroom under the toilet and sink. This wasn't pleasant as it meant that I had a soaking floor that had to be soaked up with the bath towels. Perhaps the future renovations could take into account the need to cordon off and prevent the water from showering spilling out beyond the shower cubicle? Otherwise, I cannot fault this hotel nor its service. I would highly recommend this hotel for any travellers!

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WanLi1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this review, 9 May 2014
Dear WanLi 1603,

Thank you very much for taking the time to write such an extensive review of Your stay at the Hotel Nemzeti. I was glad to see that You had a nice time in the hotel and that You were more than satisfied with the helpfullness and attitude of the staff. At the same time I was sorry to read about the bad experience with the bathroom. We will make sure to deal with the issue on future renovations. I would like to apologize for the inconveniences.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,670 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (240)
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  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
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English first
Oakland, California
Level Contributor
81 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

I stayed one night on a layover, so my experiences were a bit limited. The hotel's in a beautifully restored turn of the century building with lots of cool architectural details. The staff is awesome. Genuinely friendly and incredibly helpful. These are the two best aspects of the hotel, along with relatively reasonable room rates.

I booked a one bedroom suite. The space was a little odd. Two small rooms facing an interior courtyard. The decor is modern minimalist (Ikea-esque), which is kind of inconsistent with the grand and ornate style of the building itself. I wasn't super impressed with the room, but at least it was quiet.

The location is extremely convenient to public transit, but it is not in the city center (as some of the reviews here might lead you to believe). It's about a fifteen minute walk (or two metro stops) to the city center and the river. That's where most of the activity and tourist attractions are. This is the trade-off for the room rate. You're in a busy but nondescript commercial area. Certainly convenient to shops and transportation, but not especially charming.

Budapest is a very cool city, not totally overrun with tourists like Prague, for example, and I look forward to returning soon.

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank acek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this review, 9 May 2014
Dear acek,

Thank you for taking the time to write such an extensive review of Your stay at the Hotel Nemzeti. I was happy to read that You were satisfied with the services recieved, and I really appreciate Your comments on the staff!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

Upon booking we asked for a several requests: we found an attentive and professional staff, we were surprised to find serious attitude and efforts to meet all requests.
Hotel building is beautiful, impressive and renovated inside and out, it is conveniently located very close to stations of all means of transport.
The reception desk at check in was warm, understanding and professional.
Room is renovated, beautiful, properly equipped and beyond, clean and maintained.
Breakfast is excellent, fresh and rich. Dining room staff always happy to help in any matter.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Goglemogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this review, 9 May 2014
Dear Goglemogle,

Thank you very much for the review! I am happy that we were able to be at Your assistance in all of Your requests. I really appreciate Your comments on the attitude of the staff, I will make sure to pass them on to all of them, to encourage them in their future efforts. I hope, we will be able to welcome you back soon and provide the same level of service on your future visits.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 April 2014 via mobile

I have stayed with this hotel twice now, and each time I have found the hotel and its staff great. I am trying to think of negatives but I genuinely cannot. The price is great, I found the location great with everything within a short walking distance. I would highly recommend this hotel to anyone visiting Budapest!

Stayed April 2014, travelled with friends
Helpful?
3 Thank Colm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this review, 9 May 2014
Dear Colm D,

Thank you very much for the review and the recommendation! I was very happy to read that You found everything to be faultless! Thank you also for Your loyalty and faith in us! I hope we will be able to provide the same quality on Your future visits as well.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 27 April 2014 via mobile

I stayed in this hotel for 2 nights. The hotel staff is very nice and polite and always ready to helpful. The rooms were clean and prepared well. The decor of the hotel is superb - just like you see Budapest architecture. It was well worth the price I paid. Highly recommended.

Stayed April 2014, travelled with family
Helpful?
2 Thank Rahul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this review, 28 April 2014
Dear Rahul J,

I was very happy to read how satisfied You were with the quality of service experienced in our hotel. Thank you for sharing the experience! I hope You will have a chance to return in the near future!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

I stayed here before last year and my girlfriend had a great weekend here about a month ago. This hotel is great place for a reasonable price. A choice you will never regret.
The staff is always willing to go the extra mile to make your stay perfect. Thank you for everything. No negatives to be mentioned at all.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Twimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this review, 28 April 2014
Dear twimp,

Thank you for taking the time to write a review of Your stay at the Hotel Nemzeti. I was very happy to read that You liked the experience so much, that You chose to stay with us a second time! I hope there will be more occasions to follow, and that we will be able to stay consistent with the level of service! See you soon!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
136 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

We stayed at this hotel over Easter weekend and we were really pleased with our choice. The hotel itself has amazing decor and a nice equilibrium between modern and old architecture.The location of this hotel is great to explore the city but the star of this hotel is the service; they cannot do enough for you! They're knowledgeable about what's on and gave us some very good suggestions for restaurants and places to go. Everything we asked for was never considered a problem - 5* deluxe service; would definitely recommend it.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Marcolette A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoltan K, Front Office Manager at Hotel Nemzeti Budapest - MGallery by Sofitel, responded to this review, 23 April 2014
Dear redshoe82,

It was with great pleasure that I read what a wonderful experience you had at the Hotel Nemzeti. Thank you for the review and the recommendation! I hope to see you back soon!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Nemzeti Budapest - MGallery by Sofitel

Property: Hotel Nemzeti Budapest - MGallery by Sofitel
Address: Jozsef korut 4., Budapest 1088, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Budapest
#9 Luxury Hotel in Budapest
#12 Family Hotel in Budapest
#17 Business Hotel in Budapest
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Nemzeti Budapest - MGallery by Sofitel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The centrally located Hotel Nemzeti Budapest Mgallery by Sofitel welcomes its guest from December 2012.Enjoy the artistic spirit of Budapest in this elegant 19th century building historically linked to the local cultural life. Near business district and major touristic attractions, the hotel offers memorable moments for its guests. Unique cultural and culinary experiences, contemporary designed rooms with every comfort of a 4 star upscale hotel including free internet access, coffee & tea facilities. ... more   less 
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Also Known As:
Mercure Budapest Nemzeti Hotel Budapest
Accor Budapest Nemzeti

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