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“Nice hotel and facilities” 4 of 5 bubbles
Review of Danubius Hotel Helia

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Danubius Hotel Helia
Ranked #74 of 342 Hotels in Budapest
Certificate of Excellence
Norwich, UK
Level Contributor
126 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Nice hotel and facilities”
4 of 5 bubbles Reviewed 16 March 2014

Easy to get to using public transport being a 5 minute walk from Dózsa György. It's also a nice walk into the city along the river.

The rooms and corridors are looking a bit tired in general. The room we had was quite compact and the bathroom was very small. The bed was comfortable enough. The main downside was the temperature of the room. The air con didn't seem to work so we had to have windows open which was fine when it wasn't blowing a gale.

The breakfast was typical of a hotel - cereal, porridge, cooked breakfast, cheese, pastries, fruit, bread. The breakfast room staff were very efficient at clearing the plates from under you, even if you were still eating!

We used the gym and spa a couple of times whilst there. Again, there didn't seem to be any air con in the gym so it was very hot. The pools were nice. One point to note if you are a couple, take both card keys with you to act as a deposit for the locker keys and towels. The person on reception in the spa was not happy with us for having only taken one card key with us! The massages we had were very nice although we did get hassled a little bit to book more treatments.

Free wifi in the public areas but not in the rooms. It tended to work ok and wasn't too slow.

If you like running, it is approx 2km to Margaret Island where there is a 5km running track around the island which is beautiful on a nice day.

Room Tip: Get one looking over the Danube if possible.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PaulaNorwich_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanubiusHelia, revenue manager at Danubius Hotel Helia, responded to this review, 18 May 2014
Dear Paula,

Thank you for your comments about your stay at our Danubius Health Spa Resort Helia, highlighting our favorable location on the river Danube with easy access to the city center, comfortable rooms and other services like massage or breakfast.
We try to ensure the highest comfort for all our guestrooms and apologise if airconditioning did not met your expectations. It is normally adjusted to the actual weather circumstances and during your stay in March it was still turned to heating.
Regarding wifi, we would like to inform you that it will be free of charge in the whole territory of the Hotel soon.
We hope that we can welcoming you back to our Hotel again.

Best regards,

Viktória Boriszov
revenue manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,571 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
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  • Polish first
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  • Serbian first
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English first
london
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

I have spent 4 nights with a friend in this hotel with a corporate rate. The hotel is 10 minutes walk from Margaret Bridge, which is not very far from the centre. Overall, I can say it is a great hotel with a good service, the room was very clean but with a few problems with the WIFI, which allows you 24 hours access but only to one device per room! The bar staff is very friendly and the lady who cut my hair was lovely. But what really stands out is the spa, which I found it excellent.

Room Tip: Ask for a room with view to the river
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  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank atleti73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanubiusHelia, revenue manager at Danubius Hotel Helia, responded to this review, 17 May 2014
Dear Guest,

Thank you for chosing our Danubius Health Spa Resort Helia during your business trip and for posting a postive review about our Hotel on Tripadvisor.
We are glad that you were overall satisfied with our Hotel, i.e. services and thank you for your kind notes about our very clean rooms and friendly staff.
Regarding wifi, we are happy to announce that this service is under development, will be improved and available free of charge from the end of summer.
We do hope that we will have the opportunity to welcoming you back at our Hotel soon.

Best regards,

Viktória Boriszov
reveneu manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 17 February 2014

we had high expectations coming to this hotel...biggest complaint was that on our last night we went down to the restaurant for dinner, found it strange to see it empty, a staff member approached us and said the reataurant was close for a private function, taught this was a disgrace , as guests in the hotel we would have at least expected to have the privilege of eating there.

the hotel was also overpriced for drink as well as food. be prepared to walk to get around from the hotel, nearest metro stop is 20-30 minutes from the hotel. if we were to stay again we would stay in a hotel in budapest itself and take a trip into the island as opposed to the other way around

  • Stayed October 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank 31panther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanubiusHelia, reveneu manager at Danubius Hotel Helia, responded to this review, 19 May 2014
Dear Guest,

Thank you for sharing your comments regarding your stay at our Hotel in October.
Please accept our sincere apologies that you were not able to eat at our restaurant due to a private meeting. However, our collegeues certainly informed you about the alternative eating possibilities at our Lobby Bar or a Function Room we usually serve half-board and á la carte if the restaurant is closed occassionally.
Being on the bank of the river Danube, our Hotel is not really centrally located, but just 8-10 minutes on foot to the closest metro station.
We hope that we will be able to welcoming you in the future.

Best regards,

Viktória Boriszov
revenue manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

Nice hotel, quiet area, not exactly in the city center, but metro station is about 5minutes walk from hotel, nice swimming pool.
If you are traveling with kids, staff will always come to ask for quiet, a bit funny, but true
There is free parking, food not bad, free internet

  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Eitan_Silbiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

I stayed at the Helia for two weeks for business and while the hotel was very nice, it was not convenient to the main parts of town. It was nice to be on the Danube and to have a spa on sight, but unfortunately my room was on the "city side" which means I faced a parking lot and very plain buildings, not beautiful city sights or buildings. The employees were friendly and the facilities were adequate, but on my next visit, I will be staying closer to the city center in order to be nearer to the sights and restaurants.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank flygirl2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

I have just spen At very pleasant 8 days in Budapest . After reading all the reviews, I was a bit worried but soon made up my own mind. The hotel which is in the north of the city on the Pest side is about 15 minutes from the centre- ten minutes walk to the metro and about 5 minutes on the metro...There is also a direct bus to Heroes Square.The room I received was fantastic- small bathroom but who needs more- with an ever changing view of the Danube. In addiition to the minibar( which was expensive) there was a safe and old fashioned tv as well as everything you could need in the bathroom. There is a supermarket across the road. I agree with the comment that there could be an extra English channel on the tv. BBC news all day is repetitive. The spa facilities were very good and professional and the swimming pool was just the right temperature.The Reception staff and concierge were extremely helpful. The only minor downside was the quality of the food .Almost the same for breakfast and dinner every day- same desserts- same main courses but there was an adequate choice. There was also a pianist as musical accompaniment. Other minor inconvenience was that you had to sign in every time for the wi fi. But on the whole I would definitely recommend it to anyone for a stay in Budapest combining sightseeing and spa.

Room Tip: Try to obtain a room overlooking the Danube
See more room tips
  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lornas4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oradea, Romania
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 8 November 2013

We received a 5 day stay at this hotel as a gift. It is ok, yet I would not recomend it to young couples. The service is ok - not good, yet not disturbing. The spa is very nice.
Nonetheless it is rather far to walk to the inner city and this is the main reason why it is better for people who come for the spa. If you want to visit Budapest this is not really the best place.
Other things: no free internet access from the room, breakfast with a very lage choices.

  • Stayed August 2013, travelled as a couple
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bufnita007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Danubius Hotel Helia

Property: Danubius Hotel Helia
Address: Karpat utca 62-64., Budapest 1133, Hungary (Formerly Danubius Health Spa Resort Helia)
Phone Number:
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Budapest
#36 Business Hotel in Budapest
#53 Luxury Hotel in Budapest
#63 Romantic Hotel in Budapest
#68 Family Hotel in Budapest
Price Range (Based on Average Rates): £
Hotel Class:4 star — Danubius Hotel Helia 4*
Number of rooms: 262
Official Description (provided by the hotel):
A place where you can mix business with relaxation! Conference hotel with spa and wellness complex on the bank of the Danube, just 15 minutes from the historical city centre. Relax and recharge! Swim in the large pool and enjoy the breathtaking panorama from the two-story fitness club! Steer clear of the traffic jams! Spacious car and bus park just outside the hotel. 26 Km from Airport Ferihegy, 9 km from Eastern Railway Station. ... more   less 
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Also Known As:
Danubius Health Spa Resort Helia Hotel Budapest
Danubius Health Hotel Helia
Danubius Health Budapest

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