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“Comfortable and professional”

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Mercure Budapest Buda
Ranked #119 of 333 Hotels in Budapest
London
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Comfortable and professional”
Reviewed 2 March 2014

In Budapest for a short business trip and conference at the Mercure in Buda in early February. The hotel is large, about 20 -25 years old and from the outside is nothing special. The hotel is close to the Budapest metro and the Déli pályaudvar metro station and within walking distance of the Buda Citidel (a 20 minute energetic walk).

The reception areas are slightly dated but are large, warm and welcoming. The staff are polite, helpful and professional and speak excellent English and German. The rooms were lower range 4 star, but the bathroom in my room was larger and better than expected and mine had a powerful and refreshing ceiling shower. I was presenting at the conferance and needed to revise some slides the evening before. The desk area in my room was perfect for this and the wifi was excellent and solid (why can't othr hotels achieve this). Bed comfortable; I had an excellent night's sleep.

All in all a very comfortable stay. Might not have been my choice if I was here for a weekend break but a comfortable and well run establishment.



.

Room Tip: Hotel has plenty of rooms looking out at Buda and the Castle.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gotogate20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aniko N, General Manager at Mercure Budapest Buda, responded to this review, 4 March 2014
Dear gotogate20,

Many thanks for the nice words which you posted to TripAdvisor. We are very glad to read your positive remarks regarding your stay in our hotel; we will share them with our team. We hope your next visit will be as pleasant as the previous one.

Best regards,
A. Nagy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Kladno, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 March 2014

Very nice staff at front desk. The breakfast was excellent and tastefull We got the Privelege room around 10am. even checkin starts arount 2pm. Wifi worked without any problems in the room. The spas are in a bit different location.

Room Tip: There was only a shower in the Privilege room
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Vaclav B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aniko N, General Manager at Mercure Budapest Buda, responded to this review, 2 March 2014
Dear Vaclav B,

Thank you for your compliment regarding our service. It is our pleasure that we went beyond your expectation. We will do our best to keep on serving our guest on a high quality level. We are looking forward to welcoming in the near future.

Best regards
A. Nagy
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Oxford, United Kingdom
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 February 2014

Stayed at this hotel for business as it was very close to the offices I was working at. In terms of value for money, it is excellent and much cheaper than nearby hotels near to the castle area. The rooms were clean & comfortable with all that you required and best of all (for me) was the free & reliable wifi.

My room overlooked the train station but even with the window open I was not disturbed by any noise but being in a city location I would not expect it to be tranquil.

Food at the hotel was good. I had dinner there as I was on my own and would recommend the sizzling chicken!

The staff were very friendly and welcoming on my arrival.

My only complaint is that there is no gym to use but despite that I will use the hotel again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aniko N, General Manager at Mercure Budapest Buda, responded to this review, 28 February 2014
Dear dndrw,

Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon.

Best regards,
A. Nagy
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The Hague, The Netherlands
Level Contributor
111 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 25 February 2014

I have returned to Buda Mercure a couple of times in the recent years, and I recognised the reason: this hotel represents a solid value and definitely worth the price!
I mean, maybe this is not a full 4 star establishment, but definitely above the 3 star category, and compared to the value it is very favourable in its pricing.
I spent a night in Buda Mercure this time, given its close proximity to sights and traffic options. Front desk was again very polite and quick, and a welcome card awaited me in my room on the 8th floor (recommended.) Yes, the place shows the signs of aging, and soon it needs some refurbishments, hwever, it is very clean and in good order. I missed a few amenities in the bathroom, including a magnifying mirror and a body lotion. Both the bathroom and the room was very clean, the bed was comfy. The minibar was okay, and the hotel offers a good roomservce menu. Not much change in the selection of TV channels, though....
Breakfast was fine, catering most tastes.
Wifi is free of charge and worked pretty well across the whole hotel. Checkout was again very efficient. I will return...again...

Room Tip: Get a room on the higher floors.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Utas2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aniko N, General Manager at Mercure Budapest Buda, responded to this review, 27 February 2014
Dear Utas2,

Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your glowing review about your stay. We are very delighted to read your positive experience about the location and hotel overall, especially regarding the staff. It is always good to read that our guests found our staff friendly and helpful. Special thanks for staying with us next time when you come to Budapest.

Best regards,
A. Nagy
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Armagh, United Kingdom
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 February 2014 via mobile

Myself and my boyfriend are just back from 4 nights at this hotel.
We found the staff to be extremely polite, professional and helpful.
Our bedroom was very clean and contained everything we needed, despite being a little small- however we spent very little time in it. We overlooked a train station but thankfully we weren't distrupted by the noice.
The hotel is located in the Buda part of the city which is the best bit in my opinion. Its within walking distance of the stunning castle district, restaurants and shops etc. (The walk involves over 200 steps so maybe not for everyone!). We even walked back and forth to the Pest part of the city.
We were able to buy bus tour tickets and spa tickets from the hotel reception which was helpful.
Overall I would definitely recommend this hotel and we will certainly book Mercure hotels in the future.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katherine--xxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aniko N, General Manager at Mercure Budapest Buda, responded to this review, 24 February 2014
Dear Katherine--xxxx,

Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon.

Best regards,
A. Nagy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
134 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 22 February 2014

This hotel was very clean and comfortable. The beds were comfortable and although not huge, sufficed. I spent two nights here and very little of that time, outside of sleeping was in the room. There wasn't much of a view from my 3rd floor window but the hotel is located a very short distance from a little shopping strip, train station, and grocery store. There is a little souvenir shop located downstairs of the lobby, the lady was extremely nice and the items were reasonable priced. Breakfast, I have to say, was not good. Most items were cold, and even after we asked that the eggs be warmed up they tasted quite horrible. I ate a lot of bread with butter and jelly to hold me over until lunch
Overall, good location and reasonably priced but I would not rate this a 4 star hotel.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 704CarolinaGirl84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aniko N, General Manager at Mercure Budapest Buda, responded to this review, 23 February 2014
Dear 704CarolinaGirl84,

Thank you so much for taking time to write a review on your recent stay. I am glad you found our property and guest rooms favorable and I appreciate the positive nature of your comments. I will of course take on board the issues of concern you raised. Service and attention to detail are of paramount importance to our team.
Should you have an opportunity to visit Budapest again, it would be our pleasure to welcome you back to the Hotel Mercure Budapest Buda.

Best regards,
A. Nagy
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Petersfield, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 February 2014

This hotel is located on the 'Pest' side and is good for a business trip or if you are a tourist this hotel is a good 4 star standard hotel. Friendly service, good food. The rooms may need an upgrade in decor but otherwise good hotel.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SCardu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aniko N, General Manager at Mercure Budapest Buda, responded to this review, 23 February 2014
Dear SCardu,

We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda.
I greatly appreciate the compliments on the location, services and food. We have a unique location only a few steps away from the Budavár Castle ( World Heritage Site ) and 15 minutes walk from the Chain Bridge.
Once again, thank you for the positive feedback and for taking the time to write about us.
We look forward to having an opportunity to be of service to you in the future.

Best regards,
A. Nagy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Budapest Buda

Property: Mercure Budapest Buda
Address: Krisztina koerut 41 - 43., Budapest 1013, Hungary
Region: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#60 Business Hotel in Budapest
#83 Luxury Hotel in Budapest
#95 Romantic Hotel in Budapest
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Budapest Buda 4*
Number of rooms: 390
Official Description (provided by the hotel):
Refurbished, centrally located 4 star hotel, just 5 minutes walk from the Castle District, 4 metro stations from the city centre (Deak ter station) and with direct access to the southern station (Deli palyaudvar). Easy to reach from the M1 and M7 with coach parking. 7 conference rooms for up to 300 people ideal for meetings, seminars, training days and family functions. WiFi internet, business corner, 24 hour reception, two restaurants, lobby bar, souvenir shops, friendly staff. ... more   less 
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Also Known As:
Mercure Budapest Buda Hotel Budapest
Accor Budapest Buda

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