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“Perfect location”

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Sofitel Budapest Chain Bridge
Ranked #21 of 333 Hotels in Budapest
Certificate of Excellence
Reviewed 12 December 2013

This hotel could not be better located, right near Chain Bridge and the Danube River. Easy access to all areas of Budapest from here, not far from Hop On Hop Off bus that gives a choice of views and drop off locations around the city. Sofitel reception was impeccable and all services met or exceeded expectations.

  • Stayed: August 2013, travelled with friends
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Thank traveller2australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this reviewResponded 15 December 2013

Dear Guest,

Thank you so much for such valued comments of the Sofitel Budapest Chain Bridge. Your review has inspired us to continue to strive for superior services in the future.

I wish you a very Happy Christmas ahead, and only that we could have the chance to welcome you back to Sofitel Budapest Chain Bridge once again in the near future.

Yours Sincerely,

Philippe Godard
General Manager

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2,204 - 2,210 of 5,439 reviews

Reviewed 12 December 2013

We visited Budapest for the 1st time to take in the Christmas markets. The hotel is situated in the perfect location to explore the city. Prior to travelling we asked for a room overlooking the Danube and Ágnes TÖRÖK, the Reservation's Agent, e mailed us to confirm our request. She kept in constant contact offering services including the hotel's concierge service and arranging taxi transfer to the hotel. The whole experience and service at the hotel was outstanding and we would highly recommend it to anyone wishing for a piece of luxury in a beautiful city.
The hotel's motto is for staff to welcome all guests with a "Bonjour and hello" and this occurred every time. Finally, thank you for a memorable break.

Room Tip: For an excellent view book a room overlooking the Danube
  • Stayed: December 2013, travelled as a couple
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Thank frostsat5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this reviewResponded 13 December 2013

Dear Guest,

Thank you very much for your feedback and taking the time to post your comments.
We were delighted to read that you had a nice stay at Sofitel Budapest Chain Bridge - that you were more than satisfied with our well-trained staff; especially the Reservations Agent Ágnes Török and the Concierge team. We were happy to read that you liked our location, and the entire luxury atmosphere of the hotel.

Your feedback is a great encouragement for our future work and we are pleased to pass it over to our colleagues.

Thank you so much for staying with us and we hope to see you in the near future.

Your sincerely,
Philippe Godard
General Manager

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Reviewed 11 December 2013

I have to agree with almost every review I have read regarding this hotel, we travelled with another couple and we all agreed that this was probably one of the best hotels any of us had stayed in. The location next to the chain bridge is perfect and there are fantastic views of the city from the front of the hotel.Also just a short walk to the Christmas market.
The staff were polite and helpful, the rooms were spacious and well maintained and the bed was really comfortable. The choice at breakfast was excellent with a full selection of both hot and cold options.
Budapest is a really beutiful and interesting city and the next time we visit we will certainly stay for longer and will get to visit more of the attractions the city has to offer and we will definatley be staying at the at the Sofitel .

Room Tip: rooms at the front of the hotel have amazing views of the river and the chain bridge.
  • Stayed: December 2013, travelled with friends
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Thank RushdenEug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this reviewResponded 12 December 2013

Dear guest,

We were delighted to hear that you had a wonderful stay with us at the Sofitel Budapest Chain Bridge. It was nice to hear that our location, the polite and helpful staff and the spacious, well-maintained rooms exceeded your expectations. It was especially kind of you that you shared your impressions regarding the variety of the breakfast.

It would our greatest pleasure if we could welcome you back soon in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge

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Reviewed 8 December 2013

We booked a river view room on the executive level. What a treat. The views from the room and executive room were amazing. The staff at the hotel were very nice and friendly. When we arrived after 3 long flights, we were immediately sent to the executive club room to check in and receive refreshment. The rooms are nice, the breakfast was good and the location was perfect. Budapest is a beautiful city and the staff at the. Sofitel makes the stay memorable. We wii surely stay here again

Room Tip: The executive level is worth it for easy breakfast and wine and snacks in the evening
  • Stayed: December 2013, travelled as a couple
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Thank blugit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this reviewResponded 9 December 2013

Dear Guest,

Thank you for your time to provide us such a positive feedback. We are glad to hear that our service was to your liking.
The executive club on the 8th floor has a unique view. Our hostesses at the Club always aim to give the highest service possible and they are prepared to meet your every wish.

We hope to welcome you back here in Budapest in the near future.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge

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Reviewed 7 December 2013

Had an absolutely wonderful stay at this hotel. It is a vibrant modern well located hotel with a superb interior, well appointed rooms and very very polite helpful welcoming staff. Nothing was too much of an effort. A total gem. Shall be recommending to all our friends.

Stayed: December 2013, travelled as a couple
Thank shahsampler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this reviewResponded 8 December 2013

Dear guest,

Thank you very much for positive feedback you provided us with. We were very glad to hear that you were so very much pleased with the standard of our interior and equipments and the level of hospitality you have experienced in our hotel during your stay.

We sincerely hope to see you back at Sofitel Budapest in the near future.

Yours sincerely,
Philippe Godard
General Manager
Sofitel Budapest Chain Bridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2013

The hotel is in a lovely position on the Danube and was very close to Christmas Markets and a quick tram ride up to central market. All of our tours departed very close by. Some staff really were very friendly and of great assistance. A few of them really (eg woman concierge) were only were polite and helpful to males (interesting after they looked straight through you) so a bit patriarchal here. However other concierges and porterage staff were outstanding.
The Paris restaurant is pleasant and the food is of a high standard but the seats do not offer good back support and they are very slow as they seem to want to provide a dining experience.
The Business centre staff were helpful for purchasing stamps, printing business papers and purchasing tram tickets.
Breakfast offered a broad range of hot and cold foods. It was consistent and staff were prompt and attentive.
The biggest inconsistency was the making up of the room. They want you to reuse your towels (which is all good)however they would move them so you did not know whose towel was whose. They also routinely, over the 7 days, just pulled up the doña and did not straighten the bottom sheet. I had to ask several times for the milk to be replenished as they forgot it seemed. However the women were friendly and pleasant.
The pool, gym and spa were clean and very well maintained.

Room Tip: I suggest that you ask for a room with a view of the River and preferably floor 5 and above.
  • Stayed: December 2013, travelled with family
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Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this reviewResponded 8 December 2013

Dear Guest,

Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Sofitel Budapest Chain Bridge and we hope to see you again very soon for your next stay in Budapest.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge

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Reviewed 6 December 2013

Booked this hotel based on Trip Advisor reviews and boy are we glad we did! Fantastic hotel, perfect location and everything you could ask for.....and more. Best breakfast ever! Visited for Christmas Markets and arrived on the day the hotel lit their Christmas Tree with a lovely choir singing in the hotel lobby. Staff couldn't do enough at breakfast. Booked a superior double with Danube/Chain Bridge view and was bliss. Will definitely visit Budapest in warmer weather and the Sofitel Chain Bridge will be the hotel we will stay in for sure.

Room Tip: This hotel is such good value for money that you should book a Danube room view.
  • Stayed: November 2013, travelled as a couple
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Thank Brendadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe_Godard, General Manager at Sofitel Budapest Chain Bridge, responded to this reviewResponded 7 December 2013

Dear Guest,

Thank you for your feedback. It is nice to hear that you liked the opening of the official Christmas season. This time of the year is always special and we try to make it an unforgettable memory to every guest who visit during the festive season.
We are glad to hear that you enjoyed our buffet breakfast and you were pleased with the food selection and the view from your room.

We wish you happy holidays and we would love to welcome you back at Budapest during summer next year.

Yours sincerely,

Philippe Godard
General Manager
Sofitel Budapest Chain Bridge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Budapest Chain Bridge

Address: Szechenyi Istvan Ter 2, Budapest 1051, Hungary
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Budapest
#11 Family Hotel in Budapest
#11 Business Hotel in Budapest
#18 Romantic Hotel in Budapest
#19 Luxury Hotel in Budapest
Price Range: £115 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Budapest Chain Bridge 5*
Number of rooms: 357
Official Description (provided by the hotel):
Sofitel Budapest blends comfort and elegance with modern technology and French flair. This comfortable high-class hotel offers breathtaking views of the Chain Bridge and Royal Castle. The Paris Budapest Cafe restaurant at this luxury hotel fuses French and Hungarian cuisine, prepared in a show kitchen for all to see. ... more   less 
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Also Known As:
Sofitel Budapest Chain Bridge Hotel Budapest
Accor Budapest Chain Bridge
Hyatt Budapest
Budapest Sofitel

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