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“Room With An Unforgettable View”

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Four Seasons Hotel Gresham Palace
Ranked #3 of 333 Hotels in Budapest
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Room With An Unforgettable View”
Reviewed 11 August 2014

Initially when my bf and I were planning for our Budapest trip, we narrowed down our choices to Kempinski and Four Seasons. After looking at the pictures, and based on our previous experience on Four Seasons Langkawi, we decided to go with Four Seasons instead.
So far, I've stayed in two Four Seasons - Langkawi and Prague. They both did not disappoint at all! This time, we were both impressed too. Four Seasons Gresham Palace did such a great job that it's so hard to not love their services. We booked a Deluxe room but during the check-in process, they offered a preview of the upgraded room with a great view. You know, Four Seasons always do this and somehow find their way into our weakness. We both always fall for the room with a great view and it's hard for me to say NO to upgrades!
The most impressive thing which I can remember till today would be the Concierge's impeccable knowledge. Especially Marta who had booked us to two scrumptious restaurants (Tigris and Aszu) and we left Budapest with such great gastronomical impression. The Concierge team did a fantastic job introducing us to many must-visit places in Budapest and we had such a great time visiting those beautiful places.
The Balcony was my favorite place to gaze at the Danube as the sun sets behind Buda.

Room Tip: Room facing the Danube and Buda.
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  • Stayed January 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank TravellingStilettos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, 18 August 2014
First of all please allow me to thank you for your trust and confidence in our service at Four Seasons Gresham Palace and for selecting us your destination hotel in Budapest.

I was very happy to read that you felt extremely well in our Hotel and that you thoroughly enjoyed your stay as well as managed to discover so much of what our beautiful city has to offer.

Thank you for pointing out the helpful and knowledgeable service provided by Márta Andrási, our Chef Concierge, it is wonderful to know that she and her team managed to enhance your local experience with great recommendations on what to see and where to dine in Budapest .

Your positive feedback is much appreciated. Thank you again for taking the time to share your personal Four Seasons experience with all the travelers around the world

I hope that we will have many more opportunities of welcoming you back in the future.

Sincerely,

Yves Giacometti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (587)
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English first
Bedford, Massachusetts, United States
1 review
Reviewed 11 August 2014

Simple, elegant architecture and room decor. Perfect location. Exceptional craftsmanship on every custom detail. Outstanding service from airport pickup in the house BMW, to the seamless personal check-in. Every action by the staff is so excellently planned and executed; from the bedside notes-of-interest provided as part of the turndown service to the TSA approved plastic ziplock bags for my carry-on luggage provided the night before I departed. The spa services are exceptional (recommend the body scrub and 90 minute massage combo) and the pool itself is great for laps and relaxation. The lobby is stunning. The entrance is a great place to see exotic cars, if that is interesting to you. You haven't seen Budapest until you step foot in the Four Seasons, even just to look around. Super friendly and accessible staff. This is the way luxury hotels should be. Demonstrates the true art of travel!

Room Tip: River view is best - but any room is fantastic. If you don't get the best view you will be too b...
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jamieson W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, 18 August 2014
Thank you for sharing your positive comments on Trip Advisor following your recent stay with us here at the Four Seasons Hotel Gresham Palace Budapest. I am extremely happy to note that you enjoyed your time with us and I appreciate your kind words regarding our historic building, its location and the level of service you received from our staff.

I especially thank you for enlisting all the elements and details that made your stay with us so memorable.

We believe that everyone deserves a little rest and relaxation after a busy day spent with sightseeing and I would like to thank you for choosing our Spa to provide you with that. We were happy to see that you were satisfied with the Spa facilities as well and that you found the treatment provided by our colleagues exceptional. I will take great pleasure in sharing your compliments with our Spa Manager, Zsófia Hellinger and her staff who did such a wonderful job.
I hope that we will have the opportunity of welcoming you and your wife back to Four Seasons Hotel Gresham Palace in the near future.

Best regards,

Yves Giacometti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 August 2014

What a wonderful place. Elegant facility, excellent location, great service. We had a river view and upgraded our room to a tower suite - so glad, as it was fabulously appointed with the living area on a slightly split-level. We had several meals here as well as tea and all were fabulous. The menu was somewhat limited in variety of choices but every meal and choice we tried was excellent. Staff was professional and pleasant. The pool was wonderful and the locker rooms quite nice as well; such areas are often overlooked. Fantastic hotel. A bit pricey but you get more than what you pay for here. Definitely recommend the Gresham Palace. It is one of those once in a lifetime places that must be experienced!

  • Stayed January 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MrsV_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, 15 August 2014
I was delighted to read your review on the Tripadvisor public website, especially as you still cherish unforgettable memories of your stay with us from January.

We were very impressed that we could pleasantly surprise you with an upgrade to our beautiful Tower Suite that you enjoyed so much.

It was a pleasure to read your kind feedback about your great dining experiences in our hotel’s outlets as well as your time spent at the Spa of Four Seasons Hotel Gresham Palace. I would like to thank you for choosing our hotel’s spa to provide you with some pampering and relaxation.

We look forward welcoming you back in the not too distant future.

Best regards,

Yves Giacometti
General Manager
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Temple, Texas
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 August 2014

Our outstanding service began with our pick-up at the airport and did not end until we drove away in a taxi 3 days later. Upon arrival at the Budapest's airport, our driver was waiting for us; took over our luggage cart; and proceeded to treat us "Royally". When we arrived at the hotel, the doorman opened the car's door for my wife and greeted her by name. "Wow!" We were promptly checked-in by Laslow (I'm sure I am mis-spelling his name) and escorted to our room with a grand view of the Danube River and Chain Bridge. Our evening meal in Gresham's, the Hotel's restaurant, was outstanding in both food and service. We ate 2 breakfasts, 1 dinner, and 1 Lunch at the hotel and were not disappointed once. Our friends arrived one day after us and received the same "Royal" treatment. It seemed if our every need was anticipated by the staff and met without hesitation. The Concierge staff was wonderful. We even received a call from the hotel on our departure day from USA to verify our airline arrival time. I will say this; "If you don't stay at the Four Seasons Gresham Palace during your visit to Budapest, you will have missed out on "Grand Treatment".

Room Tip: Ask for any room with a view of the Danube River. We had room 509 and were greatly pleased with the...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, 15 August 2014
I appreciate your feedback regarding your recent stay with us. It is nice to learn that from the moment you arrived until your departure day you greatly enjoyed your stay at the Hotel. It is so rewarding to learn that we were able to enhance your visit by anticipating and attending all your needs.

Thank you for expressing your appreciation about the service, it is true our employees are so proud to act with such level of passion with our guests. I appreciate your highlighting of our helpful and knowledgeable Concierge staff, our professional front office employees, thank you for highlighting László and our genuinely friendly doormen who greeted your wife by name upon arrival, as well as our Restaurant staff who offered you a professional service throughout your stay.

It is truly because of our wonderful people that we enjoy the reputation that we have earned as a company, worldwide.

Hopefully there will be a future opportunity to welcome you back when your travels bring you to Budapest!

Best regards,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, Virginia
Level Contributor
174 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 9 August 2014

After a few trips to Budapest, I finally became wise enough to stay at this architectural gem and have reservations here for 2015 already! Lunch in the lobby bar is a lush spot to unwind and, by all means, have the bartender in the restaurant create one of his special concoctions for you! I had the pleasure to deal with several concierge folks and they were the BEST!!!!! Location pleases me greatly!

Room Tip: Just name your preferences and they will accommodate!
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  • Stayed October 2013, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank kaningryta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, 15 August 2014
It is great to learn that after several visits to Budapest you decided to try the Four Seasons hospitality last year and I am extremely happy that you were not disappointed.

It feels so good to read that you enjoyed the atmosphere of our bar and lobby lounge and that our staff have done their best to ensure your satisfaction. Such praise as yours keeps us energized and passionate about what we do and how we do it. I am sure our bartenders and concierges will enjoy reading your compliments.

There is no better recognition for us than a guest who wants to return.

Warm regards,

Yves Giacometti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cairo
Level Contributor
131 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 August 2014 via mobile

It was our first visit to this amazing hotel. In reality Four Seasons Hotel Gresham Palace is one of the best hotel in my life.

Amazing Hotel, Amazing Service and amazing Food. It's the best hotel in Budapest.

Stayed December 2013, travelled as a couple
Helpful?
Thank aahendia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, 18 August 2014
I was extremely happy to read that you enjoyed all aspects of your stay with us in December last year and you are still cherishing great memories of your stay with us since then. Thank you for granting us the generous ranking as of the best hotel in Budapest and one of the best hotels you ever stayed at.

I truly hope that we will have the opportunity of welcoming you back to Four Seasons Gresham Palace.

Sincerely,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 August 2014

Absolutely the best you can find in Eastern Europe. Great service, atmosphere and very friendly staff. They always remember me by name as I am a regular coming 2-3 times a year. The overall setting of the hotel is just beautiful. If you go to Budapest go to the Gresham!

Room Tip: Pick a view on the river
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  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank alan130769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YvesGiacometti, General Manager at Four Seasons Hotel Gresham Palace, responded to this review, 12 August 2014
Thank you for your generous remark regarding the facilities and services at Four Seasons Hotel Gresham Palace Budapest.

I am thrilled that you enjoy staying with us!

Sincerely,

Yves Giacometti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Gresham Palace

Property: Four Seasons Hotel Gresham Palace
Address: Szechenyi Istvan ter 5 - 6, Budapest 1051, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Budapest
#2 Romantic Hotel in Budapest
#2 Spa Hotel in Budapest
#2 Family Hotel in Budapest
#3 Luxury Hotel in Budapest
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Gresham Palace 5*
Number of rooms: 179
Reservation Options:
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Also Known As:
4 Seasons Hotel Gresham Palace
Gresham Palace Budapest
Four Seasons Budapest
Budapest Four Seasons

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