Can’t comment on the hotel itself but had to chare our view of the Arrabona restraint within the hotel. My wife, daughter and I got a craving for breakfast and showed up well after breakfast was actually over and the crew was in the midst of the changeover for lunch. I was literally standing under the huge “Closed for Changeover” sign sheepishly asking for service.
To make matters worse (for them), just as we showed up, one of the staff smashed a huge tray of glasses and everyone was scrambling around to clear the broken class. Rather than argue, suggest we wait for lunch or even rolling their eyes, the staff smiled sat us in a quick, professional and very friendly manner.
They ensured that fresh food was available at the bufe and produces fresh ala carte pancakes and waffles within minutes. To top it all off, my wife inquired about eggs-benedict, which is not on their menu. Again, no problem and the chef whipped up a terrific batch for her with fresh hollandaise sauce. Best we’ve had in years!
A terrific and memorable experience.
- Official Description (provided by the hotel):
- Downtown Hotel located within the West End city center complex. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Budapest Westend Hotel Budapest
- Budapest Hilton