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“Not-so-great location”

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Hilton Budapest City
Ranked #59 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed 5 October 2010

I wasn’t terribly impressed with the hotel. The location felt unsafe after dark for 2 women walking alone, even on busy streets. Not very close to normal tourist attractions. The hotel itself was typical US Hilton; nice enough. Amenities, like internet and breakfast were very pricy. Very comfortable beds and quiest rooms. The staff was extremely friendly, helpful, and spoke perfect English. The hotel is attached to the Westend shopping center, which is huge (I believe I read 400+ stores?). I stayed in a cheaper location in Budapest, and as a tourist would pick that one again over this Hilton, simply because of location.

  • Stayed: October 2010, travelled with friends
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1  Thank jnb2375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 October 2010

This hotel is located a stone throw away from the Nyugati pu train station. It is also connected to the Nyugati metro station through the Westend shopping center, the metro is great - can get to places like Heroes' square, Andrassy Ut, Vaci Ut (Deak Ter), etc. in minutes.

This hotel doesn't offer free internet (even in the lobby like most North America hotels). The great thing is the shopping center offers free wi-fi and there is a food court, restaurants, supermarkets, and lot of stores which open till late.

One thing you need to know is that the mini-bar is computerized. There is a small section for storing your own drinks but if you want to rearrange the other drinks that are already there to accommodate your own, the hotel might think that you have already consumed those items. We did that by mistake but when we told the front desk staff about it, he immediately reversed the charges without further questions.

Due to language barrier, the front desk staff also helped me in confirming with the local tour operator regarding my pre-arranged tour. Staff speak fluent English, which is a plus.

  • Stayed: September 2010, travelled as a couple
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Thank GenxerExplores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2010

While the hotel was a few steps away from the older Nyugati train station that ran trains to the Budapest airport, it was modern and quiet. The location was great for connecting not only to trains, but to the subway and trams. Going to the main train station required a taxi ride, since we had a few pieces of luggage. Several attractions, including Parliament, were within walking distance. We stayed on the Executive Level, and enjoyed the access to the Executive Lounge, including breakfast and evening snacks and cocktails. Our room was spacious and comfortable. The hotel was attached to the modern West End Shopping Mall, which had several restaurants, in addition to the numerous stores. The hotel staff was helpful as well. The fitness center had a sauna and new exercise equipment. We found the hotel restaurant closed a bit early, but there was room service. I'd recommend this hotel for tourists and business travellers.

  • Stayed: August 2010, travelled as a couple
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Thank RoInCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2010

This was our first trip to Budapest and Hungary. It was also our first time in a Hilton Hotel and I have to say, I'm glad we stayed there. At first glance the hotel does not appear to be in the best part of town - near one of the railway stations and with drunks/people sleeping rough but my wife and I never felt threatended or were in any way bothered by anyone. My wife and I (both in our 50's) walked everywhere even at night time and felt safer in Budapest at night than we have done in some UK cities.

The hotel is lovely. It's bright and modern and the reception staff are extremely helpful. It was our wedding anniversary during our stay. I mentioned this in the booking form and we received a free upgrade - plus the best wishes of the young man who checked us in! Although we did not use the restaurant for lunch/dinner, we did use it for breakfast. The hot & cold buffet breakfast is excellent with plenty to choose from and to suit all tastes. You know that you are in a quality hotel when you notice that al the tableware is Villeroy & Bosch. Prices in the bar are slightly steep but you would expect this. The same goes for the mini bar. The room was excellent with very efficient air conditioning. I've seen some comments from others about the TV's in the rooms being old. So what? If you went to Budapest to watch TV then you really must get out more! The TV worked and had access to a handful of English language channels.

The hotel is part of the West End shopping centre which even boasts a small Marks & Spencer and that long lost friend from the British high street; C&A. There are some good shops in here over 3 levels with most staying open until 9pm. There is also a cinema and places to eat/drink on the top level. On the lower level there is a large selection of fast food outlets catering for every taste. We arrived at about 8pm on a Sunday evening and as we had not found our bearings never mind somewhere to eat, we just grabbed something fast from downstairs. We had a fish sandwich from a chain all over Europe called Nordsee. Because they were closing at 9pm we got a 40% discount on our food - bargain! The hotel also has a private door directly into the shopping centre which was nice. Don't go to Budapest expecting a bargain though, the shops are quite expensive.

If you turn left out of the hotel and left again, you come to the front of one of the railway stations on the road called Terez Korut. You will notice a McDonalds. Go in and have a coffee. If you are from the UK you will be really surprised. Inside this beautiful, chandelier-adored fast food outlet is a McCafe serving probably one of the best cappucino's I have ever had, together with a slab of chocolate fudge cake. There is another McCafe in the tourist area of Vaci Utca. Go on, try a McCafe coffee, you'll be glad you did and so will your wallet/purse. Just past the McCafe at the railway station is a Tesco Express - don't they get everywhere? This is a real home from home and you can get most of the things you can get at a Tesco in the UK. I got a bottle of my favourite Australian red wine to take back to the hotel.

We only stayed in Budapest for 3 nights but wished we had stayed longer. There is so much to do and see in Budapest, we didn't really do the city justice. Still, there's always scope to go back! My final recommendation would be to take advantage of the hop-on, hop-off sightseeing packages, they really are worth the money.

  • Stayed: August 2010, travelled as a couple
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Thank Fred190811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2010

We were extremely pleased with this hotel upon returning to Budapest. Our previous stay at the Sofitel was great, but the rooms and beds in this hotel were more comfortable (The only exception was the horrifyingly awful dated barely functional TV). The location for this hotel is in a bit of a seedy area, near one of the train stations – and prostitutes, skinheads and drunks abound a few blocks away each evening. But like the rest of Budapest it does not feel dangerous at all, and it allows for very easy transport to any point in Budapest. The hotel does not have the beautiful views associated with the riverfront hotels, but it is a very comfortable hotel. The beds have great firm mattresses with substantial padding, fluffy soft pillows, down or down-like comforters and linens are high-end Hilton quality. The toiletries are Crabtree and there was a large glass shower as well as a tub area in the very large bathroom. The room was kept very clean. Room amenities such as safe, hairdryers, iron, etc. were as per any 4* hotel, and all functioned well. Most of the furniture was real wood and the double-sided sound protected door allowed the room to be totally quiet. The only completely out of place and perhaps even shocking part to this nice room was the awful tiny old fashioned television set, with the archaic control system, where channels had to be punched in (and the up/down channel controller on the remote did not work). There were plenty of channels in every language, and they even carry Turner Classic Movies, but there was no point in using this tiny TV set. It was so out of place in a new modern room of this caliber, its hard to know what Hilton is thinking – why don’t they upgrade to plasma or LCD like most of the 5* hotels in town?
The staff at this hotel were very helpful and friendly and we got daily calls asking if we had queries, requests, or needs. The wake up system is one that you can program yourself, which was definitely a plus. Altogether I’d say that I would prefer staying by the river for a first stay in this town, just to get more of the atmosphere of Budapest – but with the prices at which this Hilton can be obtained on priceline and other sites, if you are looking to save money and stay at a great place, this is a solid top choice.

  • Stayed: August 2010, travelled as a couple
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Thank Matars_Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2010

I have read the other favorable reports and having just returned from a stay at this hotel, I have to agree, it was excellent. We had a room on the exec floor which was quite large, room was spotless, maid service excellent.

Exec lounge staff were very accommodating, breakfast was so good with a big variety of choices, afternoon tea with cake and butty's, and then hot and cold snacks and complimentary drinks from 6 - 11 p.m.

Other advice - if you land at terminal 2 you might wish to find a cheap but easy way to get to the the hotel, listen up.

On arrival you can purchase a bus ticket, available from news agents/magazine stalls, you need to buy a ticket for the 200e bus to terminal 1. Buy ticket before getting on the bus, you will be fined if you are checked and have no ticket. On arrival at T1 you can then walk to Ferihegy train station, 4/5 mins walk, pick up the train to Nyugati (tickets can be purchased on the train. Journey from T2 to T1 approx 10 mins, cost 320 HUF. Journey from train station to Nyugati is 20/25 mins, cost 365 HUF.

On arrival at Nyugati exit station and turn right, follow your nose to the Westend shopping mall and enter, you will soon find access to the hotel.

Warning - before you get in any Taxi please ask for a price. When out and about sightseeing on Vaci Utca (a well know tourist street for shops, and near to the Great Market, do not get sucked in to the cafe bars offering beer at 50% off and get on e free, ask the price before you sit down).

Overall experience of budapest is very good.

  • Stayed: August 2010, travelled as a couple
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1  Thank Rookmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2010

Hilton Budapest is a perfect accommodation for business travelers. Very fancy, elegant, has all the amenities: well fit room, fitness centre, bar and a restaurant serving a wide variety of breakfast options. All of this and professional service ensure a comfortable stay. Downsides: rooms tend to get very hot so first thing to do after you get in is to open windows. But then you may be forced to listen to the music coming from the downstair bars half the night.
Hotel is located door-to-door with a shopping mall so procides a great opportunity for a shopping spree or just popping in to the supermarket to get supplies of delicious Hungarian wine :)
A short taxi trip gets you to the centre of historic city and all the landmarks.

  • Stayed: February 2010, travelled on business
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Thank Dorotka_BS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Budapest City

Address: Vaci ut 1-3, Budapest 1062, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#24 Business Hotel in Budapest
#41 Romantic Hotel in Budapest
#44 Luxury Hotel in Budapest
Price Range: £79 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Budapest City 5*
Number of rooms: 230
Official Description (provided by the hotel):
Downtown Hotel located within the West End city center complex. ... more   less 
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Also Known As:
Hilton Budapest Westend Hotel Budapest
Budapest Hilton

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