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“Very convenient location-great value for money”
Review of Baross City Hotel

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Baross City Hotel
Ranked #135 of 333 Hotels in Budapest
Warsaw, Poland
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Very convenient location-great value for money”
Reviewed 28 January 2014

I booked at Baross Hotel as it was the most convenient location for various meetings that I had to attend - I was concerned of what it would be like, as hotels near to train stations in major cities are not usually the best - I was pleasantly surprised, as while not pretending to be a 5* hotel, it was spotlessly clean (as well as my room) - breakfast (continental) was adequate and fresh with good coffee - the out of season room rate was great value for money - the staff were all vey friendly (with a genuine smiles) and extremely efficient and helpful - the hotel is secure with access control, security guard at the street entrance and 24h reception - room safe is provided - I would stay there again

Room Tip: Request a back courtyard room as these are quieter - no traffic noise - there is major construction...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mietek771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baross_Manager, General Manager at Baross City Hotel, responded to this review, 3 February 2014
Dear Mietek771,

Thank you for taking the time to review our hotel. It is great to hear that you enjoyed your stay with us and our hotel, as well as superb location exceeded your expectations. At Baross City Hotel we continuously strive to deliver a high level of service and it is great you feel this was achieved.
We look forward to welcoming you back in the future.
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Evesham, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 3 December 2013

Large room - good standard of furnishing, but the oddest pair of pillows. 1 cushion-sized and the other was incredibly lumpy.

Bathroom - spacious and a powerful in-bath shower - but he shower curtain needs replacing (brown with age at the bottom) and the tiles at the back of the shower are discolouring because they need de-limescaling.

Breakfast - nice and good hours (7am-11am).

Noise. You could hear EVERY noise in the adjacent room (and no doubt vice versa) so had the tv on to drown it out, but would have preferred not to have to. Walls are paper thin.

Take a travel kettle if you want hot drinks in your room - but don't ask the surly staff for milk.We did on arriving at 10.00pm but were told they had none. This member of staff would only have had to walk 10 feet into the kitchenette attached to the breakfast room and look in the fridge there. I'm guessing that this member of staff wouldn't be working through the night with no coffee and that milk was already in situ ready for breakfast.

For all that - had a pleasant stay.

Would't return owing to the noise issue.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baross_Manager, General Manager at Baross City Hotel, responded to this review, 25 December 2013
Dear 441SharonC,
Thank you for taking the time to provide feedback on your recent stay.
We are sorry that you were disappointed with some aspects of your stay. Your comments regarding the shower curtains and pillows have been noted and passed on to the Houskeeping Manager. We much regret any inconvenience caused by the receptionist and appreciate your candid feedback, as it helps us to improve the level of our guest service.
It is pleasing to know that on the whole you enjoyed your stay.

Thank very much for choosing to stay with us and we remain at your service.

With best regards,

Zsuzsanna Ilyés
General Manager
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Travellers are raving about these Budapest hotels

London, United Kingdom
1 review
Reviewed 2 December 2013

The hotel was near Keleti train station, which has metro 2 station next to it. Buses outside the hotel also head into town, so although it may seem bit further out, once we got our bearings it wasn't too bad and prob could of walked into the main attractions in 30 mins. So if your happy to use public transport it is ok, if not you may want to be a bit nearer, although the distance was not a problem really, even when there was engineering works on the metro, the buses stopping outside the hotel got us into town just a quick.
The courtyard is pretty and overall I was pleased with the room, quite small, but this was the standard room. It was clean, warm and had a nice shower and cleaned everyday.
The breakfast was in my opinion good, a buffet style breakfast with selection of cheeses, croissants, cereal, scrambled egg and sausage (hot dog) or tomato dish, fruit juice machine and coffee and plain/flavoured yoghurt. As we also had an early flight the staff kindly made us some cheese / german sausage rolls and couple cartons of juice.
I think this is a good hotel, the area may look a little run down, but once the works are finished it will be ok, There is a tourist information in Keleti train station and overall I thought it was good value and better than I expected for the price.
Some of the staff could be a little friendlier.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pow12013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baross_Manager, General Manager at Baross City Hotel, responded to this review, 25 December 2013
Dear Pow12013,

Thank you for taking the time to post your comments onto the Tripadvisor website following your recent stay at the Baross City Hotel. As you say the hotel has perfect location: cafés, restaurants, supermarkets, and major tourist attractions are reachable within walking distance or by public trasportation.
We are delighted that hotel services and amenities have been up to your expectation.
We hope to have the chance to welcome you again sometime.

With best regards,

Zsuzsanna Ilyés
General Manager
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Chester, United Kingdom
Level Contributor
213 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 27 November 2013

We arrived late at night to meet the rudest night porter ever, who ranted at us in Hungarian for 5 minutes before letting us into the hotel..
The room was small but clean but the shower was the best I ever did have...
Breakfast was great, all you can eat buffet, I find it hard to see how you can complain about the food..

Upon leaving we met the night receptionist.. Another very rude bad tempered man.
He shouted at us, was abrupt, and unfortunately will be my lasting impression of what is generally a nice hotel..
The middle courtyard is real nice..
The views outside are not the fault of the hotel and when the metro is done it will be in prime location..
Although even now it is just two bus stops away from the main bar streets..
All in all I would return but hope they sacked the more moody members of staff..

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paultheboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baross_Manager, General Manager at Baross City Hotel, responded to this review, 25 December 2013
Dear Paultheboat,
Thank you for taking the time to write your review following your latest stay with us.
Please accept my sincerest apologies for any underperformance from our reception. The night receptionist in question already left the hotel, from now on a dedicated reception team provides exceptional and personalised service to our valuable guests.
Concerning the behaviour of the security guard, hotel management has already contacted the security company to let such incidents not happen again.
We do hope, that metro line M4 construction and surface reinstatement works will come to an end soon, and our hotel will have not only prime location, but also fantastic urban view from the rooms at the front.
We look forward to welcoming you back to the Baross City Hotel*** in the future.

With best regards,

Zsuzsanna Ilyés
General Manager
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Timisoara, Romania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 November 2013

Although not really a 3* hotel, it is more than decent and the prices are very good. It is very close to the East (Keleti) Railway Station, in an old building in Baross Ter (Square). The hotel entrance is rather small, and the reception is on the fifth floor, which is not really common for a hotel. The staff was very nice and helpful. The room was nice and clean and the only thing that interrupted a good sleep was some noise at 6:30 am, probably from cleaning another room. The buffet breakfast was good. Check-in time is 14, check-out time is 11 - not flexible unless you pay an extra charge. Overall, I'd definitely stay at this hotel again.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baross_Manager, General Manager at Baross City Hotel, responded to this review, 25 December 2013
Dear Alex B,
Thank you for taking the time to share your kind feedback.
We are happy to read that you had a great stay, and you experienced the hotel nice, and prices fair. On the other part we are sorry to read your comments on check out, but we should say that this late check out policy is common among hotels. Nevertheless all guests are still welcome to use all of the facilities (lobby, internet corner) and luggage room until ready to depart.
We are glad that all of the hotel services and mainly the staff contributed to your overall positive experience and convinced you to return again soon.

With best regards,

Zsuzsanna Ilyés
General Manager
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Cambridge, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 October 2013

Tee Title of this review says it all. You could walk by it many times and not notice it as the entrance is a small doorway set into a row of shops and Bars. Go through the dooray and you find a dark corridor with a small wooden box in which sits a man who looked to me just like a Priest in a Confessional Box!! You are directed along the Corridor to a Lift and go to the Fifth Floor where you will find the Reception.

Allthough somewhat dated this somehow seems to add to the quirkinaess of the Hotel, which for a short break is adequate and reasonably comfortable. It certainly is very good value for money. Not in the best of locations as the area seemed to be fairly run down with a few rough sleepers in the streets surrounding it which may put off some of the more nervous travellers.

Not much in the way of good restaurants close by but plenty of fast food i.e McD's Burger King and KFC all very close. Takes about thirty mins to walk to the downtown area.

I booked a minibus pick up from the Airport through the Hotel for 5000 Huf but it failed to show up and I ended having to get a regular Taxi from the Airport Rank at a cost of 9000 Huf. Not good and there was no apology made by the Hotel for the no show.

My advice would e if your budget can take it to spend a bit more and get somewhere a bit more modern and closer to the downtown area.

Room Tip: Lots of major building works going on outside the railway Station which is right opposite the Hotel...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baross_Manager, General Manager at Baross City Hotel, responded to this review, 25 December 2013
Dear Alan P,

Thank you for all of your comments and constructive feedback.
We would like to assure you we take a lot of care and attention for the safety and security of our guests, that is why the hotel has 24 hour available security service, and security guard at the front entrance to keep intruders away.
We would like to subsequently apologize for the minibus no-show at prearranged time owing to unexperienced mechanical problem.
We are sorry to hear that you found the hotel area fairly run down, but as you mention lots of major building works are going on under urban rehabilitation and development project, so we do hope, hotel surroundings will be renewed soon.
It is worth seeing the fascinating hotel location next spring, thus we hope you get a chance to come back to Budapest.

With best regards,
Zsuzsanna Ilyés
General Manager
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London, United Kingdom
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 October 2013

I arrived without a reservation having just got off the third world sleeper from Romania, it was the first hotel I saw on leaving Keleti station, though I had seen on the internet previously. I was therefore very happy to get in.
I had a 3 bedded room at the front of the hotel. Beds were comfortable, room was clean, ensuite, TV. Nice furnishings, table, reasonably priced mini bar. Free wifi that worked well.
The hotel is set above some ground floor shops/bars, so you go upstairs to the hotel reception and down again some stairs. I should say being at the front of the hotel was a bit noisey, so you may want to ask about room location if you stay here. The other problem was that my room was directly under the breakfast room so was woken at 6.30am with foot steps, chairs pulled out etc. I agree the walls must be quite thin here as I could here my neighbours watching TV and talking, annoyingly very late.
The breakfast is varied and quite nice. The reception staff, though not breathtakingly friendly, were professional - they organised an airport transfer for me with a company for a very resonable price. I got some laundry done through a company the hotel do business with - laundry back the next day - it was itemised and quite expensive however.
The price I was charged for the accommodation (including breakfast) was very good value for money.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tzetchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baross_Manager, General Manager at Baross City Hotel, responded to this review, 22 December 2013
Dear Tzetchy,

Thank you very much for taking the time to complete this review. We are pleased to hear that you were satisfied with the room amenities and furnishings and found our hotel very good value for money. We strive to ensure that each and every guest has the best possible stay, and we are sorry that hotel neighbours’ noise and preparation of breakfast kept you awake such early in the morning.

We hope to get the opportunity to welcome you back in the near future.

With best regards,
Zsuzsanna Ilyés
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baross City Hotel

Property: Baross City Hotel
Address: Baross ter 15, Budapest 1077, Hungary
Region: Hungary > Central Hungary > Budapest > District VII / Jewish Quarter
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
#31 Best Value Hotel in Budapest
Price Range (Based on Average Rates): £
Hotel Class:3 star — Baross City Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Baross City Hotel is located next to the Keleti International Railway Station and offers comfortable, cosy rooms for tourists visiting Budapest. The hotel's 52 stylish rooms with delicate natural colours designed for both individual and business travellers. Due to its central location, major tourist attractions are easily reachable by high frequency public transport. The 3-star family friendly Baross City Hotel ensures peaceful relaxation in its spacious, bright rooms facing to the beautiful inner courtyard or the historic building of the Keleti Railway Station. Long stay travellers also can take advantage of fully furnished 2 bedroom apartments while enjoying various hotel services. If you are looking for an ideal place for city break, book our amazing deals, and make the most out of your Budapest trip. ... more   less 
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Also Known As:
Baross Hotel Budapest

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