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“Good hotel for a short city break” 5 of 5 bubbles
Review of Novotel Budapest Centrum

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Novotel Budapest Centrum
Ranked #79 of 342 Hotels in Budapest
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good hotel for a short city break”
5 of 5 bubbles Reviewed 10 May 2014

After reading mixed reviews on this hotel... This hotel is good value for money, the rooms are a bit dated but very clean, very helpful reception desk, the breakfast is ok, and it is very close to the metro station (about 20 meters). Budapest is a big city, pretty much hard touring it without transport, the best way is to take the tourist bus that will stop near the main attraction's.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KateSh_32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, 19 May 2014
Dear KateSh_32,

I am greatly appreciative of your positive review left on TripAdvisor. We are pleased to hear that you enjoyed the stay with us.

We are glad that you were satisfied with our services and the location as well – your positive feedback will be forwarded to all of the colleagues.

It is our hope that we will have the pleasure of welcoming you again in our hotel in the not so distant future!

Kind Regards,

The team of the hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,621 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
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  • Hungarian first
  • Italian first
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English first
Nottingham
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

This hotel is very well located for exploring the city, with the metro station and tram stops in very close proximity. Unfortunately this does mean it can be a little noisy at night time as it is on a main road (ear plugs recommended for light sleepers). The bedrooms are spacious and we found the bed to be very comfy. Bedding and towels changed daily. We had a balcony but the door was locked so unfortunately couldn't use it! Staff on reception were very friendly and helpful. We found the choice at breakfast to be very plentiful with lots of fresh fruit on offer; the dining room itself is quite beautiful! I wouldn't hesitate to stay here again should we visit Budapest in the future.

Room Tip: Choose a high floor not overlooking the road for your best chance of an undisturbed nights sleep!
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Disenchanted121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, 17 May 2014
Dear Disenchanted121,

Thank you very much for posting a review on TripAdvisor regarding your stay at the Novotel Budapest Centrum. We are glad if you enjoyed your stay with us and spent memorable days in Budapest.

Thank you for emphasizing the uniqe interior design of the building, especially the restaurant’s, Café Palace’s.

Your compliments have been forwarded to the staff; it is always a great reward for us when a guest leaves the hotel satisfied.

Regarding the room for your next stay do not forget to ask for a room facing the courtyard and we will be happy to assign it for you upon availability.

We appreciate your comments and it is our hope that we will have the opportunity to welcome you in our hotel in the near future again!

Kind Regards,

Team of the Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skopje
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 8 May 2014

My opinion about Novotel in Budapest is split, lots of pro's and cons. Location is good, especially
if you use public transport. Very good connections to center of the town, West End mall, stadium, Papp Laszlo arena....attractions, etc. But if you like to walk, bring sneakers, you will be walking!!! We did not have breakfast included but we had dinner at the restaurant twice and I must say it was excellent. The service and the food was well worth the money. The restaurant is unique, the style...don't eat fast food or street food in Budapest (small price difference, bad choice) I was with my family, the rooms are just to small for 2 adults and 2 children. Pretty clean, wifi all over the place. I did not use the other facilities. It is convenient to park, the garage is connected to the hotel and the charge is 17 EUR per day. The staff is polite. Go see Budapest, great city !!!

Room Tip: Rooms overlooking the main boulevard are noisy. You can barely open the window, max is not even 10cm...
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cale P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, 9 May 2014
Dear Cale P,

We would like to take the opportunity to thank you for your nice review on TripAdvisor regarding your stay at Novotel Budapest Centrum. We are glad that you could take advantage of the central location of the hotel – it is our hope that you were able to see as much as possible from the sights of the city.

Thank you very much for highlighting the interior design of our restaurant, Café Palace's unique style – Art Nouveau – which is related with modernity in services.

Happy to read that you enjoyed the dinner in our hotel; it is always the greatest reward for us when we receive the positive review from the satisfied guests.

Thank you again for your nice comments and hopefully we can welcome you in our hotel again!

Best Regards,

The Team of the Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
155 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 2 May 2014

First, be aware that Maygar bears no relation to any other language, so the traveller has no idea what they are looking at! We had a front room facing the street, but no noise. The hotel front was very ornate and the rooms were reasonable, as was the service. We went on a night river cruise on the Danube and the city is lovely to see lit up. We again were served local food. If you only want food of your country...hamburgers, chips, MacDonalds, don't do the cruises. I highly recommend Hungarian goulash soup and the goulash meat dish. The ice-cream for sale everywhere is to die for, leaves our local stuff for dead, and the choice of flavours. Wow! They also have their own currency, good luck with that!

Room Tip: Ask for a front room.
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  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DesertLoverVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, 7 May 2014
Dear DesertLoverVictoria,

Thank you for providing us with your feedback regarding your stay at the Novotel Budapest Centrum.
It is a pleasure to hear that the room and our services met with your expectations.

Hopefully you had a memorable holiday in Hungary.

We are glad that you enjoyed your stay with us and we are looking forward to seeing you in Novotel Budapest Centrum in the near future again!

Kind regards,

Team of the Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east mids
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 May 2014

Stayed for 4 nights in this hotel and had a very pleasant stay. It caters a lot for business people and there was a lot going on in the daytime, not that it interfered with us as we were out.There was plenty of choice for breakfast, it was quite busy most mornings and we had to wait 5mins one day before getting a table. We did get a glass of juice while we waited though. The staff were constantly clearing the tables.
Staff on reception were friendly and helpful
The hotel is a 15/20min walk to the river(depending on how fast you walk) and what direction you take. The metro is very close and is 2 stops (350huf). We took the tube one night as it was showery and it was our last chance to see the chain bridge and castle li up.

Room Tip: the 5th floor has executive rooms
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wallyeastmids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, 7 May 2014
Dear wallyeastmids,

We would like to take the opportunity to thank you for your nice review on TripAdvisor regarding your stay at Novotel Budapest Centrum.
Thank you very much for highlighting the central location of the hotel – hopefully you could easily reach many sights of the city and you had a memorable stay in Budapest.

Furthermore, it is a pleasure to know that you have enjoyed our buffet breakfast and you were satisfied with the staff at the Front Desk.

It is always a pleasure to know that our efforts have been appreciated. Your opinion is very important to us because we are extremely vigilant to our guests’ satisfaction.

We are looking forward to welcoming you in our hotel again; check our website for the next offers!

Kind Regards,

The Team of the Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

Stayed on a weekend with friends. The room was adequate, clean and simple.

Wifi was available in the room also, which is always a bonus.

Breakfast was plentiful, with lots of choices. Staff were friendly and polite.

Location is very good with plenty to do / drink / eat in walking distance.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank yowiee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, 30 April 2014
Dear yowiee,

First of all thank you for posting your thoughts on TripAdvisor, we very value your feedback.

It is our pleasure that the location of the hotel met your expectations and you could easily reach the sights of Budapest. We are delighted that you were satisfied with the rooms as well.

Hopefully you spent memorable days in Budapest with your friends and we will have a chance to welcome you again in our hotel in the near future.

Kind Regards,

The team of the hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 29 April 2014

The only hotel i've been to that doesn't provide slippers. The toilet and bath are uncomfortably separated. When I called the room service to ask for extra pillows, the answer was: Do you know that it is 12 midnight and everyone here is already sleeping? You're the only one awake at this time. But, they sent me pillows anyway. The location is not good. I wouldn't recommend this hotel. And will inform my travel agency not to recommend this to their clients too.

  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank 800genevieveb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QUALITYCOORDINATOR, Guest Relations Manager at Novotel Budapest Centrum, responded to this review, 30 April 2014
Dear 800genevieveb,

Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum.

I am sorry that your experience did not meet your expectations in connection with our service and the location; please allow me to express my sincerest apologies.

I treat all feedback with the utmost seriousness and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Our team stay at your disposal to discuss any inconveniences on H3560-FO@accor.com.

Thank you again for calling our attention for your experiences and it is our hope that you will give us the opportunity to better serve you in the near future.

Kind Regards,

The team of the hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Budapest Centrum

Property: Novotel Budapest Centrum
Address: Rakoczi ut 43-45, Budapest 1088, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#50 Business Hotel in Budapest
#53 Family Hotel in Budapest
#56 Luxury Hotel in Budapest
#61 Romantic Hotel in Budapest
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Budapest Centrum 4*
Number of rooms: 227
Official Description (provided by the hotel):
The Novotel Budapest Centrum is a 4 star hotel close to the business centres and major cultural attractions of Budapest. Business travellers will find WiFi internet and seven meeting rooms at their disposal. A beautiful place to stay on holiday in Budapest, the Novotel features a restaurant, bar, gym, jacuzzi and sauna, all in a charming, heritage protected building with modern additions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Odigeo, Southall Travel and ACCOR so you can book your Novotel Budapest Centrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Budapest Centrum Hotel Budapest
Accor Budapest Centrum
Budapest Novotel

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