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“very good hotel, helpfull staff, clean rooms”

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Mamaison Residence Izabella Budapest
Ranked #56 of 333 Hotels in Budapest
Certificate of Excellence
Reviewed 9 January 2014

We stayed here from 28th December to the 4th of January. Hotel is at very good position in the middle of one of the best streets to visit (Andrassy). Metro station stop is 100 m from hotel. Less than 5 minutes with metro, 10 or 15 minutes’ walk is the city park (Zoo, Castle of Vajdahunyad, Municipal Circus, Heroes’ Square, ice-skating rink, Museum of Fine Arts, Széchenyi Thermal Baths, and more.) Also it is around 5 minutes from connection center of all 3 stations of metro, but also close to buses and train stations and boat transfer stops from where you can visit all tourist attractions in Budapest. It is really positioned in the center of the best places in town.
Rooms are spacy, clean and at very good condition. There is a fully equipped kitchen, 2 Tv sets, spacy shower room and actually everything needed in a small apartment. The hotel even though it is small (only around 40 rooms) and was fully booked, it was never overcrowded at reception area. In general, decoration and furniture was good. The breakfast area is a bit small, but we never saw it fully occupied. Staff was very helpful and kind. Two members of the staff at different occasions (Victor and Anita) that I asked for some info (transport and sightseeing) were more than happy to provide. The only drawback was the choice of the room (ambassador suites had 2 rooms and would be better for children) and the fact that the temperature of the room in the night was not constant. It was never cold but for about an hour was getting a bit high and we had to open the windows.

Room Tip: I had a room torwrds the garden. It was very quiet. Even though I do not beleive a room torwards the...
  • Stayed: January 2014, travelled with family
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Thank Nikos E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded 30 January 2014

Dear Valued Guest “Nikos E”,

Thank you very much for your nice comment on Tripadvisor.com regarding your stay at Mamaison Residence Izabella Budapest. It was a pleasure to read your kind words, thank you again!
I was glad to read your positive remarks concerning the spacious suite, the location of the hotel and our helpful staff. It is always a pleasure to see, that our guests are satisfied with our staff, I am really proud of them. I will definitely transmit your nice words to Anita and Viktor!

We wish you and your family all the bests, and we do hope that we can welcome you back in the near future!

Best regards,
Beatrix Marlyin-Residence Manager

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Reviews (629)
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161 - 167 of 629 reviews

Reviewed 19 December 2013

great location-very central but lovely quiet rooms-very spacious. we had a suite with a double room, kitchen, sittingroom, bathroom. very good value and efficient service. Only isue was there was a slat missing under my side of the bed-only discoverd on our last night .

Room Tip: ask for a room off the main street if going to a city centre.
  • Stayed: December 2013, travelled as a couple
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Thank Katie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded 4 January 2014

Dear Valued Guest “Katie C”,

Many thanks for writing such a nice review of Mamaison Residence Izabella Budapest. I am delighted to see that you liked your suite during your stay and you have enjoyed our services.
Please accept my sincere apologize regarding a missing slat of your bed, we will definitely redress this problem. I hope that even so this problem you had a nice experience about our hotel.

We do hope you will consider us again on your future visits to Budapest.

Best regards,

Beatrix Marlyin – Residence Manager

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Reviewed 13 December 2013

During our visit in December, this hotel offered an amazing experience! The lobby was beautifully furnished, and the appartment we stayed in was spacey, clean, warm and modern. Very good selection of assortment in the minibar. Its a great place for family or business trips, as well as for romantic adventures. It is approximately 150m to the metro, and tickets are purchasable at the reception desk. The stuff was realy very friendly and helpful! An extra warm touch was the handwritten welcoming letter found on the kitchen table when we arrived.

  • Stayed: December 2013, travelled with family
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Thank IrCor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded 4 January 2014

Dear Valued Guest “IrCor”,

We are grateful for sharing your personal experiences gained during your stay at Mamaison Residence Izabella Budapest. I was extremely happy that our familiar atmosphere and our professional staff assisted you a memorable stay in our hotel.
I am glad to see that you liked the handwritten welcoming letter, it is just a small personal attention for our guests. We do hope that this little surprise could make a good start in your vacation.

We would be very happy if you chose us next time as well, we are looking forward to welcome you back!

Yours Sincerely,
Beatrix Marlyin – Residence Manager

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Reviewed 11 December 2013

Very comfortable accomodation perfectly located just off Andrassy Ut with its wealth of shops, cafes, bars and restaurants. Located almost midway between downtown Pest and the Chain Bridge over to Buda, and the thermal baths at Szechenyi it was an easy stroll to both.
The suite itself was spacious, tastefully furnished and well-equipped and we wouldn't hesitate in recommending it to others. Very good value for money.

  • Stayed: December 2013, travelled as a couple
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Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded 4 January 2014

Dear Valued Guest “Kate G”,

Thank you for your generous feedback about Mamaison Residence Izabella Budapest posted on Tripadvisor.com.
I am happy to see that you found our location ideal, from where you could reach the bars, restaurants, cafes and the Széchenyi Bath easily. We are very glad that we were able to make your stay enjoyable and memorable.

The greatest compliment for us is to hear from our guests that they felt like at home at
Mamaison Residence Izabella Budapest, I do hope you and your family will return to us very soon!

Kind regards,
Beatrix Marlyin – Residence Manager

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Reviewed 10 December 2013

In 30 years of business travel, MaMaison rates as the best. Wonderful, helpful staff, great location, clean and comfortable room all in a terrific location. I would stay here again in a heartbeat and highly recommend it.

Our Garden side room was very quiet and peaceful. Internet service was free and excellent.
Room service from a very good Italian restaurant was a treat, too.

Thank you!

Room Tip: We had a small suite on the 5th floor, garden side. I would recommend it to anyone.
  • Stayed: November 2013, travelled with family
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Thank Kathleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded 4 January 2014

Dear Valued Guest “Kathleen D”,

I would like to thank you taking your time to write such a nice review regarding your stay at Mamaison Residence Izabella Budapest. I was really proud when I was reading your kind words, for me it is always a pleasure.
I am pleased that you had enjoyed your stay at our hotel and the excellent service provided by our staff had met your expectations. Especially when I read that you have 30 years experience of business travel. Thank you very much!

We are looking forward to welcoming you back, hopefully very soon!

Kind regards,
Beatrix Marlyin – Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

Large room, very friendly and nice stuff, highly equipped room. Very clean. Good location but you need to walk to historical center of Budapest. It's not difficult for us. I don't know how much it's cost in usual season, but in December it's very cheap for such wonderful room.

  • Stayed: December 2013, travelled as a couple
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Thank Vit_Belov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded 4 January 2014

Dear Valued Guest “Vit Belov”,

Thank you very much for choosing Mamaison Residence Izabella Budapest for your recent stay in our historical city, I was delighted to read your positive feedback about our hotel.
I am happy to see, that you were satisfied with all of our services and you have found our staff friendly and nice. If you would like to find such a good price, that you had in December, I can recommend to check our website on a regular basis, because during the year we always have special promotions for our guests.

It would be our pleasure to welcome you again in the near future!

Best regards,
Beatrix Marlyin – Residence Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

good location between heros square and city center. although it is along walk to attractions on buda side such as castle hill. Room was large and had everything you would need. Didnt have breakfast as the room as equipped to make your own. Airport shuttle the hotel offer is much more expensive than when you book directly at the airport.(note dont use money exchange at the airport to exchange cash as you will get a much better rate in the city center)

  • Stayed: December 2013, travelled as a couple
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Thank TipperaryBridesmaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this reviewResponded 20 December 2013

Dear Valued Guest “TipperaryBridesmaid”,

Thank you very much for placing your nice review on Tripadvisor.com. I am happy to read that you shared your experiences, your comments are really useful ones. It is absolutely right, if somebody wishes to exchange money, the best area for that is the city center in one of the changing offices. The Airport Shuttle service at the airport is a bit different from what our hotel offers, as we work with a contracted taxi company, which is part of our high quality services.
I am delighted to see that you were satisfied with your suite and our facilities as well. Thank you very much!

We do hope that we can welcome you back again in the near future!

Best regards,
Beatrix Marlyin – Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mamaison Residence Izabella Budapest

Address: Izabella utca 61 | 1064 Budapest, Budapest 1064, Hungary
Region: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#22 Business Hotel in Budapest
#24 Family Hotel in Budapest
#24 Romantic Hotel in Budapest
#42 Luxury Hotel in Budapest
Price Range: £77 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mamaison Residence Izabella Budapest 4*
Number of rooms: 38
Official Description (provided by the hotel):
The upscale Mamaison Residence Izabella is literally steps away from Andrássy Avenue, a classified UNESCO World Heritage Site. Contemporary and unique, the hotel is both charming and convenient, and the prefect choice . Recently renovated, Mamaison Residence Izabella is in close proximity to the Budapest Business Centre, West End business district and Governmental area, and therefore know as the perfect business hotel in Budapest. It offers 38 fully-equipped suites with a welcoming atmosphere and refined design in the heart of Budapest, where also families feel at home, for short and long stays. For concerts, performances and other events in Budapest we recommend our partner GoToHungary. Mamaison Residence Izabella boasts 38 fully equipped suites (45-97sqm), Full-sized kitchens, Suites with one, two or three bedrooms, Fitness centre with sauna and infrasauna, Complimentary WIFI, business centre and facilities, Charming inside courtyard, Underground garage parking, Children's corner, ... more   less 
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Also Known As:
Mamaison Residence Izabella Budapest Hotel Budapest
Mamaison Residence Izabella Hotel Budapest

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