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“Stylish apartment in the heart of Budapest”

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Mamaison Residence Izabella Budapest
Ranked #55 of 342 Hotels in Budapest
Certificate of Excellence
Harrogate, United Kingdom
Level Contributor
478 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
“Stylish apartment in the heart of Budapest”
5 of 5 bubbles Reviewed 29 May 2014

We had a huge apartment with a corner furnished balcony looking onto a tranquil courtyard garden. The apartment had a lounge/dining room and kitchen approx 40 feet by 15 feet and would easily accommodate 4 people. The bedrooms and bathrooms were also big and airy with french doors opening onto the lovely wraparound balcony.The apartments are all furnished in creams and the rooms feel very light and airy. The kitchen is fully furnished with all appliances including a washing machine which would be usefull for longer stays.
In an elegant part of town just off Andrassy Avenue, the apartment has many restaurants and coffee shops along with bakeries on its doorstep. The apartments are very stylish and modern and absolutly perfect for a family stay. Great staff who are very helpful and gave us gifts of wine and chocolates to celebrate my birthday.

Room Tip: Ask for the kind of room you want via email before travel. Our request for high floor quiet location...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank theharrogatelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this review, 27 June 2014
Dear Valued Guest „theharrogatelady”,

Thank you very much for posting such a positive comment on Tripadvisor.com regarding your stay at Mamaison Residence Izabella Budapest. We are happy, that we could make your stay comfortable with all of our facilities and our services were at your satisfaction.
I am delighted to see that our small birthday presents could make an extra pleasure for you!

We are looking forward to welcoming you back, hopefully very soon!

Kind regards,
Beatrix Marlyin – Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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616 reviews from our community

Traveller rating
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    142
    20
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    4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Surrey
Level Contributor
142 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

We spent 4 days in the wonderful city of Budapest and stayed at the Mamaison.
The first thing to note is that it is an aparthotel and not a hotel. The main consequence is, if you are on holiday, the room is not made up daily. To have your beds remade etc. and fresh towels daily you need to book this, preferably at the time of booking, for a small fee.
The second thing is that we were mistakenly put in a classic suite for our first night, and then moved, when I realised something was not right. The difference between the two is considerable and I would strongly recommend a de luxe suite if you want a 4* residence as advertised.
The hotel doesn't have a restaurant, but the breakfast provided was very good. There is a small restaurant withing 200 yards which will deliver room service.
Having said all that our accommodation was excellent, We had a large bedroom, a fully equipped kitchen and a substantial living area. The wi-fi was free (a must for me) and excellent.
The staff gave all the help needed and was available 24/7
A worthwhile tip is to buy a public transport ticket (we had a 72hr pass). We used the metro a lot and it was very frequent and convenient - only 3/4 mins away.
So to sum up, we thought we made an excellent choice and the aparthotel lived up to our best expectations.

Room Tip: Get a de luxe suite
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Cobham_SurreyRetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this review, 27 June 2014
Dear Valued Guest „Cobham_SurreyR”,

Thank you very much for your feedback following your stay at Mamaison Residence Izabella Budapest. I am very pleased, that you have had a great time with us and you have enjoyed your stay in Budapest. Thank you very much for your nice words regarding our staff and breakfast.
I am really sorry for the room issue, it could be only some misunderstanding. I do hope, that with your Deluxe Suite we could make your stay as memorable and enjoyable as possible.

We are looking forward to welcoming you again in our Residence.

With kind regards,
Beatrix Marlyin- Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Graz, Austria
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 22 May 2014

by all means....in the heart of Budapest....such a precious place with "home" accomodation feeling and appraoch!
Fabulous suite(s) with all goodies, Kitchen, Fridge, etc, etc...spacious living room with DVD etc....large, of course seperated bed room....for a very good value for money....actually I should not recommend it so strong ...smile...as it might be fully booked then in case I need another stay there!!
Worth to mention is also the atrium/garden...super relaxing for a good coffee etc.....
what could be improved is breakfast....but that should not disturb the overall very good rating from my end!
But....as I said...very good and with pleasure for the friendly team....a very nice place!!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this review, 13 June 2014
Dear Valued Guest „Georg S”,

Many thanks for taking the time to provide such a glowing review of the Mamaison Residence Izabella Budapest!
It was a pleasure to read that you throughly enjoyed your stay here. The comfort of our guests is of upmost importance to us and I am so pleased that we achieved this. Also thank you very much for your advice regarding the breakfast, we always try to improve our services. I hope we can welcome you in the future.

Please feel free to contact us should your plans bring you to Budapest again.

Kindest regards,
Beatrix Marlyin – Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrieres-sous-Poissy, France
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

This chain of appartment hotels passed all the key tests. The appartments were large, clean and above all were predominantly noise-free. All beds were very comfortable and every request made to the staff were promptly seen to. Breakfast was perhaps the worst experience (if we arrived around 08h30am there were often no tables left and sometimes there were not enough servers to ensure a supply of fresh food). However, the staff promptly helped us with all travel inquiries, were very accommodating to provide us with our flat at 10am (arriving on an early flight). So, overall a very pleasant stay and well worth the price.

Room Tip: get a room overlooking the central courtyard
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndrewST16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this review, 13 June 2014
Dear Valued Guest „AndrewST16”,

Thank you very much for taking time to provide a review of Mamaison Residence Izabella Budapest. We are all very pleased to find that you had an enjoyable and memorable stay with us in Budapest.
I am really sorry that you had a bad experience regarding our breakfast. I apologize for the inconvenience it might caused you. We assure you that we will continue working on to improve our services, including the variety of the breakfast, so your next experience will exceed your expectations.
We look forward to welcoming you back anytime of the year!

Best regards,
Beatrix Marlyin – Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 May 2014 via mobile

Mamaison Izabella was a great place to stay.
We got a cheap expedia deal and couldn't believe what we got for the price we paid, amazing value for money.
We had an amazing suite (cheapest option) with really good kitchen, and facilities. Garden courtyard was beautiful, didn't have breakfast made our own in our kitchen. Staff were brilliant, location was excellent.

Recommend this place, would stay here again.

Helpful?
2 Thank Emma R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this review, 3 June 2014
Dear Valued Guest „Emma R”,

Thank you very much for choosing Mamaison Residence Izabella for your recent stay in Budapest.
I am glad to read that you enjoyed your time with us, we always try to do our best, to provide a relaxing stay for our guests. We appreciate your kind feedback!

We are looking forward to welcoming you again upon your next trip to Budapest!

Best regards,
Beatrix Marlyin – Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Budapest, Hungary
1 review
5 of 5 bubbles Reviewed 15 May 2014

I spent a few weeks at Mamaison Residence for a business trip. Given my extensive travels, this was probably one of my best experiences in a hotel. The location was great (two minute walk to Andrassy Boulevard and the historic M1 metro line). The rooms were immaculate and the room style really made it feel a lot less like a hotel and more like a real apartment. Breakfast was always fresh and the variety of food was great. However, what made the experience so pleasant was the friendliness and professionalism of the staff. They were more than happy to answer any questions you might have about sightseeing objectives or other activities you can do in Budapest. They were also very engaging in conversations (particularly one front desk person, Viktor I think was his name, great guy, very friendly and talkative, always wanted to share a lot of his experiences and stories when asked how he is doing). Overall, a great experience and a great hotel that I would recommend to anyone visiting Budapest!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel_ABC06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this review, 3 June 2014
Dear Valued Guest „Travel_ABC06”,

Thank you very much for sharing your nice experiences regarding your few weeks stay at Mamaison Residence Izabella Budapest.

I am delighted to see that you had a great time with us and you were satisfied with our sevices. I am more than happy that our great staff assisted you with a memorable stay, it is always a pleasure for us.

We would be very happy if you chose us next time as well, we are looking forward to welcome you back!

Yours Sincerely,
Beatrix Marlyin – Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ieland
2 reviews
4 of 5 bubbles Reviewed 5 May 2014

I had a one bedroom apt for 6 weeks and was very happy. My apt was at the end on the top floor and was very quiet except for the occasional loud laughter from the patio below but this was not disturbing. The blinds to keep the room dark were excellent for sleeping during the day when working nights a I was As I was there a long time I was disap
pointed not to have an oven as I like to cook at the weekend. I also mentioned when I left the rather grubby net curtains with a hole - cigarette burn - right next to the bed and the roman blinds had seen better days.

My other disappointment was that I was told we had access to the swimming pool across the road
Free of charge. This was not the case, although the amount was small we still had to register and fill out forms each time we went.

For a short holiday trip I would stay there again, but for a business trip I would probably choose a more up-to-date hotel with amenities and a proper kitchen.

Thank you so much.

Christine Wilson

Room Tip: A room on the garden wing is nicer at the back. The room I had at the end on 5th floor was dry quiet...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neverland9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMResidenceManager, Residence Manager at Mamaison Residence Izabella Budapest, responded to this review, 10 May 2014
Dear Valued Guest „neverland9”,

Thank you very much for sharing your experiences regarding your 6 weeks stay at Mamaison Residence Izabella Budapest. Your advices are really useful for us, thank you very much.

I am really sorry that a couple of things caused discomfort for you. We always try to make continuous improvements in our hotel.

We do hope, that we can cause you some positive surprises when you may come back to our residence for a holiday trip.

We wish you all the bests and hope will have the pleasure of seeing you back soon!

Best regards,
Beatrix Marlyin – Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mamaison Residence Izabella Budapest

Property: Mamaison Residence Izabella Budapest
Address: Izabella utca 61 | 1064 Budapest, Budapest 1064, Hungary
Region: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#22 Business Hotel in Budapest
#24 Family Hotel in Budapest
#24 Romantic Hotel in Budapest
#42 Luxury Hotel in Budapest
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mamaison Residence Izabella Budapest 4*
Number of rooms: 38
Official Description (provided by the hotel):
The upscale Mamaison Residence Izabella is literally steps away from Andrássy Avenue, a classified UNESCO World Heritage Site. Contemporary and unique, the hotel is both charming and convenient, and the prefect choice for your Budapest hotel reservation. Recently renovated, Mamaison Residence Izabella is in close proximity to the Budapest Business Centre, West End business district and Governmental area, and therefore know as the perfect business hotel in Budapest. At the same time, with a vast range of specialised facilities and services, it offers 38 fully-equipped suites with a welcoming atmosphere and refined design in the heart of Budapest, where also families feel at home, for short and long stays. For concerts, performances and other events in Budapest we recommend our partner GoToHungary. Mamaison Residence Izabella boasts 38 fully equipped suites (45-97sqm), Full-sized kitchens, dining areas and living rooms, Suites with one, two or three bedrooms, Fitness centre with sauna and infrasauna, Complimentary WIFI, business centre and facilities, Charming inside courtyard, Underground garage parking, Children's corner, Convenient proximity to city highlights. ... more   less 
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Also Known As:
Mamaison Residence Izabella Budapest Hotel Budapest
Mamaison Residence Izabella Hotel Budapest

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