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“Good Central Hotel”

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Hotel Erzsebet City Center
Ranked #67 of 342 Hotels in Budapest
Certificate of Excellence
Essex
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good Central Hotel”
4 of 5 bubbles Reviewed 23 May 2012

This was a good place to stay for a 4 day break. Comfortable, clean rooms and very friendly staff. Well located. The only drawback was that the breakfast was not replenished very quickly and we had to keep asking for things. When the hot food was gone it was gone even if there was a fair amount of time left before breakfast ended.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Essex5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstoriaBudapest, Sales Representative at Hotel Erzsebet City Center, responded to this review, 30 May 2012
Dear Essex5,

First of all thank you for your stay at our Hotel Erzsébet City Center during your 4 day break in Budapest. We are glad that you liked our hotel and for your kind opinion about our staff also. I am contacted the management about your experience with the breakfast and they will enquire about this issue. We hope that apart from this you really enjoyed your stay at our hotel and we will have another opportunity to welcome you in the future again.

Best Regards,

Dóra Homola
Sales Representative
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1,822 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
brisbane
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 20 May 2012

Great location, thats about it. Didnt bother with the 12 euro breakfast, ate at a nearby cafe for about 2 euro. Room needs renovation and modernising, but was clean. Only english tv channel is bbc news. Room was unbearably hot in 30 degree weather, aircon was noisy but did nothing. Open window did nothing but let in street noise and insects. Had bugs flying around me and on my bed all night. Price for in room internet was OUTRAGEOUS, so had to trek down to the lobby. Didnt really have much to do with the staff, but they didnt seem very approachable. I wouldnt stay here again.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sioquinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstoriaBudapest, Sales Representative at Hotel Erzsebet City Center, responded to this review, 24 May 2012
Dear Siobhana-m,

First of all thank you for choosing our Hotel Erzsébet City Center and for your review as every feedback is very important for us. Let me kindly inform you that our breakfast costs 7 euro per person per occasion if you decide to have it until your check-in and our most expensive breakfast is 9 euro per person in that case if you decide after your check-in. We are sorry that you did not enjoy it as usually our guests are satisfied with our rich buffet breakfast which has wide choice of hot and cold meals also. We are sorry about your opinion of the rooms as all of our rooms are renovated and the guests are always satisfied with them. We are happy that you found the room clean. We do not really understand how you had only BBC News English TV channel as we have 3 English, 3 French, 4 German, 2 Italian and 3 Hungarian TV channels in each room. Our air-conditioner is operating and we did not get any complain about it. If you mention to my colleagues at the reception desk I am sure that they could provide you another room. If you could inform us about your room number we would check all mentioned issue in the room. I am contacted the management about the issue with the insects and we will do our best to install mosquito net on the windows. We are sorry for the high rate of the Internet but unfortunately we could not sell it for lower rate as it depends on the supplier. That is why we provide free Internet connection for our guests in the public areas of the hotel. We regret that the staff was approachable they are usually happy to help for the guests in every case. We hope you could visit most of the sights and apart from your negative experience you could enjoy your stay in Budapest.

Best Regards,

Dóra Homola
Sales Representative
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stoke on trent staffordshire
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

We stayed here for 4 days in april and i can recommend this hotel. The rooms are really clean and they were lovely and warm has the weather outside was quite cool so it was lovely to return to a nice warm cosy room.
When we first arrived in the room i felt it smelt a little like someone had smoked in the room and being a non smoker you notice this more but has the days went on i didn't notice it anymore and i think possibly they were some rooms that had smokers in but clearly outside the door it had a no smoking sign on but besides this little moan i would have no hesitation in recommending the hotel.
It is located in a nice area, the breakfast was adequate(all sorts of bread and croissants,cereals,cheeses,meats etc).
There is a lovely restaurant on the corner of the street called the central cafe we ate there a couple of evenings and the food and atmosphere are really good.
Budapest is a lovely city really cheap prices and this hotel was a great choice.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slavezer0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstoriaBudapest, Sales Representative at Hotel Erzsebet City Center, responded to this review, 16 April 2012
Dear slavezer0!

Thank you for taking the time to write a review about your stay in Hotel Erzsébet City Center in Budapest and for mentioning the cleanness and the warmth of our hotel. I am sorry that you could smell smoke in your room, we are already making steps to make this inconvenience wanish. I am glad you liked the central location of our hotel and our breakfast with the wide choice, I hope it gave a good start of the day. It is nice to read how well you discovered the area and also the restaurants in the nearby. I also recommend you Mirror Café&Restaurant wich is at the Astoria metro station, less than 5 minutes walk away from Hotel Erzsébet City Center. I hope you will visit us again. Thank you very much for the recommendation.

Kind regards,

Orsolya Stiller
Sales Representative
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Kladno, Czech Republic
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 1 April 2012

We chose this hotel based on the previous reviews here at Tripadvisor. Spent 4 nights there and were satisfied with our choice, They had no problems with late check-in (at around 11 pm) nor early check-out (5am). The location is great - very close to metro, which we only used to get to and from the bus station, otherwise we walked everywhere. The supermarket on the corner at Ferenciek Tere metro station was very handy and is opened almost 24hrs (believe they close for 1-2 hours around midnight. The room was OK - nothing fancy, the decor is slightly outdated with flower designs but was clean, towels changed daily and definitely no bed bugs. We stayed on the top floor and could not hear any noise. The heater was on so we opened the window quite a lot. You do get some toiletries in the room but it basically only includes soap (no hair shampoo or body lotion). Bathroom only had shower (no bath) but the hairdryer was useful. We did not pay for the internet but the breakfast was very good. Wide selection - from warm eggs (cooked and scrambled), tomato sauce and probably sausage, through cheeses and ham, jams, wide selection of breads and rolls, the sweet pastries and coffee were delicious. They also had some cereals and canned fruit but we stuck to the eggs every day. The juices are not fresh, more like sweet lemonade (the instant type).

We would probably stay there again and would recommend to others, We booked this hotel through travelrepublic.co.uk and found it to be good value including the breakfast.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bambino770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstoriaBudapest, Sales Representative at Hotel Erzsebet City Center, responded to this review, 12 April 2012
Dear bambino770!

It is really great to hear that you choose Hotel Erzsébet City Center based on the reviews and recommendations here on Tripadvisor and you were satisfied with your choice. I am glad that you liked our hotel services, the central location and the cleanness of our hotel. It is nice to read how well you got along in the area. I am sorry that there were a few things you weren’t quite satisfied with but I have a feeling that despite these you had a good time. I am also happy that you liked the breakfast this much, especially the eggs. Thank you for staying at Hotel Erzsébet City Center and for recommending us to others, I really hope we can welcome you again in our hotel soon.

Kind regards,

Orsolya Stiller
Sales Representative
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Norwich, United Kingdom
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 March 2012

We have just returned from Budapest, where we spent 3 nights at this hotel. The hotel (as with everywhere in Budapest) was spotless. The room was a good size, comfortable and clean. The breakfast was just OK, but pleanty of choice available. The location of the hotel couldn't be better - very central. All the staff we met were spoke English and were couldn't be more helpful. I would defintely recommend this hotel to anyone.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norfolktraveller_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstoriaBudapest, Sales Representative at Hotel Erzsebet City Center, responded to this review, 10 April 2012
Dear Norfolktraveller_50!

Thank you so much for choosing Hotel Erzsébet City Center for your stay in Budapest and for writing your review with this lovely title. I am glad that you liked the size and the comfort of your room and the choice of the breakfast, I’m sorry though that you found it just ok, but I hope it gave you a good start in the morning before you went exploring the city. Thank you for saying that our staff couldn’t be more helpful and for recommending our hotel. I hope we can welcome you in Hotel Erzsébet City Center again.

Kind regards,

Orsolya Stiller
Sales Representative
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Chicago, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

The location couldn't have been better. Very centrally located, within easy walking distance of most attractions, including Vaci Utca and the Central Market. Breakfast was excellent. I booked this trip through Gate 1, have never been disappointed in their hotels. Would definitely return.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonja D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstoriaBudapest, Sales Representative at Hotel Erzsebet City Center, responded to this review, 10 April 2012
Dear pasqualeswife!

Thank you for staying at Hotel Erzsébet City Center and for rating us excellent in your review. Our hotel is indeed just a few minutes walk away from most of the sights, shops, cafés, restaurants and the Great Market Hall. Excellent location for both shopping and sightseeing. I am really happy, that you also liked the breakfast this much, I hope you will return soon to Budapest and to our Hotel Erzsébet City Center.

Kind regards,

Orsolya Stiller
Sales Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, Lancs
Level Contributor
273 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 bubbles Reviewed 7 March 2012

We arrived at Budapest airport around 5.30pm and got a Fo taxi to the hotel (booth outside arrivals on left hand side). You don’t pay at the booth, you get a ticket from the booth and give it the driver. It was a fixed rate of 5800 Huf. The journey took approx. 25 mins and we paid the driver 6500 Huf (with tip). Apart from greeting us and helping us with the small bags, he didn’t talk much but was smart and pleasant.

Hotel check in was quick and easy. I had requested a room with a view (as I always do) not realising the hotel would face a huge building. However, our room was 701 right at the end of the corridor and looked out over the front main street and a small play area, so there was a bit of a view . We were not disturbed by any traffic noise either.

The room had two singles pushed together and another single bed – still plenty of room to move around and we used the spare bed for storing stuff. The bathroom was small but clean.

We stayed 2nd to 5th March and the weather was very sunny but cool outside. However the room was very hot. I did turn off the radiator and we kept the window open during the day.

Breakfast is between 7 and 10am and has an OK continental selection.

There was no hotel bar or evening dining as far as we could see – I suppose because it wasn’t holiday season. However there are plenty of bars and restaurants close by.

As has been said previously, the hotel is in a good central position. Turn left out of the hotel to get to Vaci Ucta (main shopping street). There is also a good restaurant, called Central on the first corner, we had boar goulash and pike perch fish and cocktails with wine and the bill came to approx £50. Excellent meal and service here. Turn left at the Central restaurant and a bit further down the street is a supermarket. There is also a 24hr supermarket further along the same street the hotel is on. We purchased drinks and kept them in the fridge in the room as we thought the mini bar was quite expensive.

Also mentioned previously is the strange smell in the reception area – some days it was worse than others, but it wasn’t there permanently.

All in all we would recommend the hotel.

Room Tip: request a high room
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JillyTPreston_Lancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstoriaBudapest, Sales Representative at Hotel Erzsebet City Center, responded to this review, 2 April 2012
Dear JillyTPreston_Lancs!

Thank you for choosing Hotel Erzsébet City Center for your stay in Budapest and for taking your time to write such a precise review. I am glad that your arrival was quick and easy from the airport and also at the check-in.
I am sorry for the lack of view from your room, but I’m glad you could have a nice rest as you were not disturbed by any traffic noise and that you found your room clean and that you were also satisfied with our rich buffet breakfast.
I am sorry for your experiences with the heating and the smell in the lobby, we realized these problems and we are already working on them, so these are only just temporary.
It is nice to read how well you discovered the area, thank you for giving tips to fellow travellers. I really hope you had a nice time at Hotel Erzsébet City Center, I am glad you enjoyed the central location and thank you very much for recommending our hotel to others. Visit us again the next time you travel to Budapest.

Kind regards,

Orsolya Stiller
Sales Representative
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Additional Information about Hotel Erzsebet City Center

Property: Hotel Erzsebet City Center
Address: Karolyi utca 11-15, Budapest 1053, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Airport Transportation
Hotel Style:
#55 Family Hotel in Budapest
#62 Business Hotel in Budapest
#68 Romantic Hotel in Budapest
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Erzsebet City Center 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
A stylish hotel near Budapest’s fashion street Whether you plan to do some sightseeing, browse the shops or go out for a special meal, Hotel Erzsébet is a great starting point. This modern, atmospheric hotel – occupying a recently pedestrianised street in the city centre - is popular among both business travellers and tourists exploring Budapest. It’s situated in the middle of bustling District 5, which is the capital’s business, commercial and cultural heartland. Váci utca, Budapest’s most famous shopping street, is only a few steps away, and it’s not much further to the Danube Promenade and the legendary Great Market Hall. This neighbourhood is full of sights to see, shops, cafés and excellent restaurants. Numerous buses stop nearby, and the M3, M2 and M4 Metro lines are also within easy reach. ... more   less 
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Also Known As:
Hotel Erzsebet City Budapest
Erzsebet Hotel Budapest

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