I would first of all recommend you to make a reservation before, especially if you are going in more than 3 persons. People use to complain about it, but it is a quite requested restaurant, so if you wnat to ensure that you will have table, you need to call before.
The food is almost always the same, so, it is not nice to everyday meal.The staff is nice and use to speak English. Sometimes on the cashier there is a disgusting girl, that is not that helpfull. In generally, Hungarians do not use to like you to pay separate.
Summarising, is a nice and cheap place to go some days, but you will not find a luxe customer service. You will have what you will paid for.
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