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“Terrible”
Review of Hotel Amadeus

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Hotel Amadeus
Ranked #190 of 333 Hotels in Budapest
Budapest
1 review
“Terrible”
Reviewed 17 July 2014 via mobile

They are not polite , food is expensive and bad . They threatin peoples like sh*** . The manager zsolt he is just lookin at you like a cow and he cant say hello or hy if you want something he is rude . He dont seems like a manager . They got 2 rude and slow waiter at the restaurant . I dont recommend this hotel at all .

Stayed July 2014
Helpful?
Thank Viktor1923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel A, Ügyvezető igazgató at Hotel Amadeus, responded to this review, 31 July 2014
Dear Guest,

I'm very sorry to hear this bad experience. I would like to assure you this notice has been examined. The nature of attendance, the quality of foods and the ambience is expressly important for us. However, "threating people' is not a usual way in our service. We have received regrettably this and hopefully could have the opportunity in the name of all our colleagues to prove the opposite treatment and attitude in hospitality.

Best regards,

Ildikó Bazsó
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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190 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Swedish first
  • Any
English first
Kirkwall, United Kingdom
1 review
Reviewed 6 July 2014

My Daughter and I spent 4 nights here recently whilst I attended an appointment at the Kreativ Dental Clinic ( 2 minute walk from the hotel).
We couldn't fault anything about the hotel - excellent public transport links, we were in the City within 20 minutes. Pleasant room, extremely polite and helpful staff and really lovely food, with an incredibly extensive menu - in fact we dined at the hotel every night, sitting out on the lovely terrace area.
We would highly recommend this hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel A, General Manager at Hotel Amadeus, responded to this review, 10 July 2014
Dear Guest,

We are unspeakably grateful for your opinion. Our commitment to serve and make the stay as comfortable as it can be gives us serious responsibility. Especially in case of a longer period of a reservation which means we must make up the home as replacement for a while. It is a noble task and your thoughts verify we are on the right path. We try to do this with further sense and sensibility in the future.

Best regards,

Ildikó Bazsó
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 July 2014 via mobile

My wife and I returned to this hotel after three months for the second part of her dental treatment.
We were not disappointed.The hotel was reasonably priced,the price including free breakfast and wi fi.There was a wide choice of evening meal with the staff willing to cater for the needs of those attending the dental clinic about ten minutes walk away.The portions were more than adequate with excellent presentation.Staff were friendly,both at reception and in the dining area.

Stayed July 2014
Helpful?
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel A, General Manager at Hotel Amadeus, responded to this review, 3 July 2014
Dear Guest,

Thank you so much for this really positive comment. The fact you choose us every time you follow your dental treatment here in Budapest proves us the quality we provide is efficient and satisfying in many ways. We hope next time you choose us again that's why we try to develop our service constantly.

Best regards,
Ildikó Bazsó
General Manager
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Tissamaharama, Sri Lanka
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 May 2014

Amadeus hotel is in a perfect location for going to the Kreavtiv dental clinic just a short walk down the road. For city breaks it is probably too far out but it Has excellent public transport connections. Staff and the whole are friendly and helpful but the restaurant waiters are not accommodating to simple menu requests or slight alteration to the dish,they can be pushy when it comes to orders, pushing wine by the bottle not the glass or steak on you when you just want a small meal.Just got the impression it was 'sell sell sell' and not 'help the guest have a pleasant experience in their restaurant. I had dental work done and was advised not to have dairy products post treatment,requested no dairy (no cheese on my meal) and despite this helpful information being laminated on an A4 page on each table, the waiting staff seemed to ignore this totally.
Disappointed that the hotel recommended by Kreavtiv dental clinic have restaurant staff like this. Management were quiet helpful though.
Rooms are good, very spacious , clean and comfortable with all mod cons. They seem to have renovated recently with good results.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaTow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel A, General Manager at Hotel Amadeus, responded to this review, 21 May 2014
Dear Guest,

Thank you for the positive thoughts in your opinion. We also thank to draw our attention for that issue you mentioned. We are sorry for the equivocal situation which might have caused an inconvenience. We can firmly assure you next time you could only write nothing but maximum satisfying comment about our service.

Best regards,

Ildikó Bazsó
General Manager
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Bromley Kent
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 May 2014 via mobile

As I write this review I'm staying in Room 208 and the time is 0600h.

The Hotel is in a perfect location for the Kreativ Dental Clinic, has a Bar and Restaurant which serves lovely food, the Staff are friendly and very helpful and offer easily chewable options should you need this.

Traffic Noise is a problem! From late in the Evening, and starting again from 0500h, hence why I'm wide awake writing this review.

The door to my hotel room is secured by a poorly fitted wrong sized European Cylinder Lock making it awkward to fit the key in and lock the door. The room is basic with a chargeable mini bar, Coffee making facility in the form of a kettle and Sachets is offered free.

Things to do: Theres nothing to do around the Hotel, but with the free travel pass you can explore the transport network which is very efficient, however be on your guard.

Stayed May 2014, travelled on business
Helpful?
2 Thank BromleyKentTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel A, General Manager at Hotel Amadeus, responded to this review, 21 May 2014
Dear Guest,

Thank you very much for your stay in Hotel Amadeus and we appreciate your comment as well.
We are grateful if you found the service and the staff''s work adequate and efficient. Concerning the noise out on the street we'd like to advise you to leave a note at your next reservation for a sound isolated kind of room or a room facing to the gardenside of the hotel. We try to fulfill all the guest's claims in order to feel even more satisfied.
Thank you in advance,
Best regards,

Ildikó Bazsó
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 April 2014

This was my 3rd stay at Amadeus whilst visiting the Kreativ Dental Clinic. The hotel is only a couple of minutes from the clinic and absolutely ideal for anyone travelling alone for dental treatment. The hotel is clean and rooms very adequate with coffee making facilities. Wi-fi is excellent. Staff are very helpful and pleasant. If you are staying in Budapest for more than a few days you might prefer to stay closer to the centre although the bus stops outside the hotel which gets you to the train in five minutes and then a few stops into the centre of the city. There is nothing to do around the hotel in the evenings but the hotel does have a small bar and there is usually some Hungarian music group playing at night.

One tip would be to get down for breakfast reasonably early otherwise food is not so hot!

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Surreytraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmadeusHotelBudapest, General Manager at Hotel Amadeus, responded to this review, 15 April 2014
Dear Guest,

Thank you for your laudative words and your precise description. The management and the staff of Hotel Amadeus would like to do their best to ensure friendly atmosphere and familiar enviroment during your stay here. Especially in a situation like dentist treatment which makes the accomodation little bit more sensitive time. We hope we see each other soon next time again!
Best regards,
Ildikó Bazsó
Director
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London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 April 2014

lovely little hotel just a couple of minutes walk if you are here for the dental clinic! nice clean rooms,evening meal was lovely and reasonably priced! good breakfast selection,hot or cold! will definitely stay here again

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank davine a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmadeusHotelBudapest, General Manager at Hotel Amadeus, responded to this review, 5 April 2014
Dear Davine,

Thank you for share your opinion on Tripadvisor. We are glad to greet you as our guest and it makes us delighted to read nice words about us and our service. Cleanliness, reliable prices and variability are the mixture of being well in a hotel, and if one of these is missing, the complacency could disappear. So we try to save all of it for the guests! See you again next time,

Best regards,

Ildikó Bazsó
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Amadeus

Property: Hotel Amadeus
Address: Fogarasi ut 123, Budapest 1141, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #190 of 333 Hotels in Budapest
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Amadeus 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Amadeus Hotel Budapest

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