Booked this hotel at the tourist information office at Budapest East Train Station and was assured it was 3* and "central". First lesson, do not book hotels at Budapest East Train Station!
A terrible hotel, standards of service and hygiene were woeful. Out of around 20 employees at the establishment who I had spoken to during a three day stay maybe three of them actually smiled or were in any way pleasant and helpful (one guy behind reception and two young girls working behind the bar)
Breakfast was simply atrocious, there was a hideous smell of raw sewage in our bathroom (which was without a light for the entire stay) and despite complaints, nothing at all was done either to try and solve the problem or to move us to a seperate room.
We were four lads travelling around Europe so we didnot expect the Savoy but no way did we expect this place.
I would urge you not to consider staying in this place for one second, sleeping on the streets in -17 temperatures would be preferable.
- Official Description (provided by the hotel):
- The three-star Atlas City Hotel is located in Budapest city centre, adjacent to the Grand Boulevard, only 600m away from Blaha Lujza M2 red metro station and a 15-minute walk from Keleti Pályaudvar, international railway station, near pubs, restaurants and popular public areas. Atlas City Hotel’s spacious, well-equipped rooms, all with adjustable air-conditioning and en-suite bathrooms, are ideal for individual travellers, groups and business travellers alike. There are non-smoking rooms. The hotel has enclosed secure parking facilities for guests arriving by car. The popularity of the Atlas City Hotel is due to the highest level of service, homely atmosphere, central location in Budapest, as well as our competitive prices. The staff’s goal is to satisfy our guests’ needs and we sincerely hope to win your approval, and welcome you at the Atlas City Hotel Budapest in the near future. ... more less
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