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“Excellent+”
Review of Hotel Parlament

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Hotel Parlament
Ranked #5 of 333 Hotels in Budapest
Certificate of Excellence
Fairfax, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent+”
Reviewed 27 June 2014

Many good things have been written about this hotel and we agree: Great location, the entire staff is very friendly and helpful, everything is clean and well maintained, the breakfast buffet is always well stocked with a broad variety. I'd give it 6 stars if I could.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tmzm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,144 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Korean first
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  • Polish first
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  • Russian first
  • Spanish first
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  • Any
English first
Tampa, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2014

What a great hotel! Friendly and helpfull staff. My wife and I stayed for three days and I all I can say is that we would go back again and again. When they found out that we were leaving early to the airport they even packed breakfast for us. That is an example of excellent service and care. Nothing negative to say. Keep up the great job you are doing.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmmcruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiborSzajcz, Front Office Manager at Hotel Parlament, responded to this review, 27 June 2014
Dear „jmmcruz”,

First and foremost I would like to thank you for having chosen our Hotel Parlament for your recent stay in Budapest.

We very much appreciate your kind feedback and your praising words about our services here on TripAdvisor. We are all very pleased to read how satisfied you have been during your stay with us and we are already very much looking forward to welcome you back on your next trip to Budapest! It was our greatest pleasure to host you!

In case we can be of any further assistance please feel free to contact us any time!

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 June 2014

From the pick up from the airport through to check out this was a really positive hotel experience. The rooms were quiet and clean. The buffet breakfast was really good. We didn't get much of a chance to explore the local vicinity, but as our trip was during the world cup we watched a couple of games on the big screen just a couple of minutes walk away in Parlament Square. Will stay again the next time I am in Pest.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leic68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiborSzajcz, Front Office Manager at Hotel Parlament, responded to this review, 27 June 2014
Dear „Leic68”,

Thank you very much for sharing your experiences about your recent stay at Hotel Parlament with other travellers on TripAdvisor.

We are pleased to read that you have been satisfied with our services from the airport pick up to check out on your departure day. I am delighted that our hearty breakfast buffet met your taste and you could take advantage of our central location as well and you could enjoy the world cup games open air on the big screen at Szabadság Square.

Being “very good” - as you have rated us on TripAdvisor- honours us; however, our aim is to deliver flawless and exceptional service to our guests and we feel it is successful when we get an “A”, thus we are rated as “excellent”.
Please do not hesitate to contact us in case we can be at your further assistance or you have any suggestions to allow us to serve you even better on your next visit.

We hope to have the pleasure of welcoming you back to our Hotel Parlament in the near future again and that we will be able to receive an “A” next time.

With kindest regards from Budapest,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 June 2014

Hotel Parlament has won T Advisor awards like Certificate of Excellence :
2014 winner and Travellers' Choice 2014 . We stayed 3 nights in May
2014, so would agree with that. Many reviews have praised the various
aspects, so I wonder how to add to them . Let's consider the following :
a] Breakfast area = visually stunning.
The placement of the various pastries/ bread is what you would see in a top bakery . Further, they provide a basket for your choices of bread .
Variety and placement of 1, 2 and 4 seats v interesting. Sunlight from
adjoining atrium brightens up the whole area = great start to the day.
b] Free coffee, nuts and iced water in lounge [ till 5 pm ]
Few hotels provide this. It is v much appreciated as a "pit-stop" after a morning / afternoon outing. Area is spacious and kept clean.
Coffee is from a "professional " coffee machine , not a 3-in-one sachet.
That means great choices of latte, cappuccino, etc. This is another example of their excellence and attention to detail.
c] Free computers + printing [near lobby ]
There are 2 [ not 1] computers. Free printing is via a laser printer ,
which means output is fast . Double-sided printing if desired .
VERY impt : an "international" keyboard is provided , so you don't have to figure out quirks like how to get an "@" sign just to get started ....
Out of last 10 hotels in the last 2 yrs, many provided only 1 terminal .
If free printer available, it was usually inkjet type and cartridge had not
been replaced for a long time. Often the keyboard is "German" type,
where the "@" sign is not avail on the keyboard itself. So you have to
discover the correct person at reception to tell you which 2 keys to press.
Those 2 keys differ by country .Note: those 10 hotels are 5 stars category :
Sheraton, Marriott or local equivalent. Some had more than 2 monitors,
but Parlament was the only one with 3 browsers on each computer and
computer interface is noticeably customer friendly.
Many hotels have complicated interfaces , so you have to jump
through many hoops just to get to a simple e-mail site. They were prob
put in by a subcontracted IT company with no emphasis on customer.
iv] Much better than some hotels rated within TA top 10
In considering hotels with roughly the same price range, I was curious why 2 other hotels in the Opera Garden location were rated higher
[ within top 10 ]. After visiting the rooms of both hotels, I think it is because
of their better location [ closer to Deak Ferenc Square ] + fancy stuff like
restaurant and bigger gym. If a higher weightage was placed on basics
like service and rooms , Parlament would easily top those 2 hotels.
One of those 2 hotels was rather pompous . Shd be outside top 20 ...
I wish TA had a different classification where hotels were first grouped by
facilities provided, then rated within that grouping. If so, various "4 star"
hotels may come under a "boutique " category. Within "boutique" group,
Hotel Parlament would definitely come within top 3 .
v] EXCELLENT service.
I've saved the best for last. Others have already mentioned this many,
many times. Youthful stuff are enthusiastic , knowledgeable and speak
excellent English. They help you with the warmth of close friends.
Eva and Fruzsina are simply great . Rest of staff [ eg housekeeping]
were all consistently excellent . All had great teamwork .
Thank you so much for a great start to our holiday .
ps : note to TA : the spacing and layout in your "composing box" is
different from what eventually appears. I tried to edit several times,
but it does not work. Final result is not excellent for viewing :)

Room Tip: Corner room seems larger and bright, but seem to have only bath-tubs [ high ledge ], rather than pr...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank interface701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiborSzajcz, Front Office Manager at Hotel Parlament, responded to this review, 18 July 2014
Dear “interface701”,

First and foremost let me thank you the praising words about your recent stay in our Hotel Parlament. I am happy to read your detailed remarks that I am certain that it is much valued by your fellow travelers and Tripadvisor members and also it is highly appreciated by our team as it helps us a lot in better understanding your needs.
I am delighted to hear that you found our newly renovated and designed breakfast area “stunning” and that you had a nice and great start of your days in our glass atrium while enjoying your breakfast. It is also nice to know that you could take advantage of our complimentary coffee and tea Happy Hours service in our Lounge Bar and could relax a little bit during your sightseeing.
Last but not least I would like to thank you for your wonderful compliments of our team. We truly believe that service is the key to our guests’ satisfaction and your kind comment certainly ensured us that we could indeed contribute to a memorable and enjoyable stay for you. I will definitely pass your appreciation to our team.
On behalf of our team I sincerely hope that we will have the pleasure to welcome you back again in our Hotel Parlament as soon as your travel plans bring you back to Budapest.
I wish you all the best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 19 June 2014

Great hotel, excellent service, jacuzzi and sauna a must after walking around Budapest all day long.
Breakfeast and bar service of Premium quality.
Rooms very clean and tidy.
Staff very helpful and friendly at all times
Great location of the hotel, close to all insteresting áreas of Budapest.
Highly recommended.

Room Tip: I would recommend room 310 (third floor corner of the building)
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manuel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiborSzajcz, Front Office Manager at Hotel Parlament, responded to this review, 27 June 2014
Dear „Manuel D”,

Thank you very much for taking the time to recommend our Hotel Parlament to other travellers here on TripAdvisor.

It was a pleasure to read your kind words about our friendly and helpful personnel, our high-class breakfast and bar services along with your compliments on our nice and clean guest rooms. I am also glad to hear that you could take advantage of our complimentary wellness area and you enjoyed some quiet and relaxing moments after a long day of sightseeing.

We all very much appreciate that you rates our services as „excellent” and do hope that we will have the pleasure to welcome you back to our Hotel Parlament again soon!

Wishing you all the best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

This hotel has recently been reconstructed which resulted in, indeed, a very harmonious combination of functionality and beauty. Every aspect of this combination seems to have been considered and reconsidered into detail, with very happy-making results.

In the ample breakfast-room, the breakfast-buffet offers a sheer unbelievable array of possibilities, and there is never any shortage of anything: friendly and competent personnel is constantly and attentively overlooking the situation and supplying items long before any shortages might occur. I was realy startled by this level of quality and attentiveness.

These aspects, I found them everywhere: the perfect organisation in this hotel, the well-trained, perfectly English speaking staff, the swiftly delivered and and accurately specified bill, and, not to mention of course the perfect quality of the room and bathroom.

I stayed there for 8 nights and, together with visiting this extraordinary interesting and pleasant city, it was a most happy week of my life!

No need to say that might I return to Budapest, the Parlament Hotel wouldt be my first choice!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dick v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiborSzajcz, Front Office Manager at Hotel Parlament, responded to this review, 27 June 2014
Dear „Dick v”,

I would like to thank you very much for your valuable, detailed and wonderful review here on TripAdvisor. We are very grateful for your patronage and for recommending our Hotel Parlament to other travellers.

I was reading with pleasure that you have enjoyed your stay with us and that we could contribute to „a most happy week of your life” while visiting Budapest.

We very much appreciate your kind attention to details with regards of our newly renovated public areas, the modern and fresh design of our hotel and we are also grateful for recognizing the organized and attentive work ouf our personnel. We are pleased about your kind compliments!
I am also happy to read that you were satisfied with the quality and variety of our hearty breakfast offer and that you never had to experience any shortage of dishes or service.

I would like to thank you once again for your praising feedback! It was our greatest pleasure to host you and we are indeed very much looking forward to welcome you back to our Hotel Parlament as soon as your travel plans bring you back to Budapest again.

With kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boxford, Massachusetts
Level Contributor
177 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 18 June 2014

Hotel Parlament is a stylish, newly remodeled place that provides great service and very pleasant accomodations. The reception staff were terrifically helpful and always very pleasant and friendly. The breakfast room and buffet were very good, with nice set-up, decor and service. The rooms were spotlessly clean and well appointed. We stayed for three nights.
The location is very close to the Parliament and the Shoes memorial. It is a 10-15 minute walk to the center of Pest. Parking is a convenient few minutes away.
There are some nice restaurants located conveniently.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarbWas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TiborSzajcz, Front Office Manager at Hotel Parlament, responded to this review, 27 June 2014
Dear „BarbWas”,

Let me take the chance to thank you for having chosen our Hotel Parlament for your recent stay in Budapest. We are pleased about your kind feedback and would like to thank you for recommending us to following travellers.

We were gladly reading that you had enjoyed your stay with us and you have been satisfied with our services in all aspects. I am especially proud to read your kind compliments on our reception team; great that our colleagues could be at your assistance with useful information and recommendations. I am also pleased to hear that you could take advantage of our central location and you could reach some great restaurants and famous sights of Budapest easily by walk.

Thank you once again for staying with us! It was our greatest pleasure to host you and we very much hope to have the opportunity to welcome you back to our Hotel Parlament in the future again.

With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Parlament

Property: Hotel Parlament
Address: Kalman Imre utca 19, Budapest 1054, Hungary (Formerly BEST WESTERN Premier Hotel Parlament)
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Romantic Hotel in Budapest
#5 Luxury Hotel in Budapest
#8 Family Hotel in Budapest
#20 Business Hotel in Budapest
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Parlament 4*
Number of rooms: 65
Official Description (provided by the hotel):
Hotel Parlament is a delicate four stars boutique hotel in the city centre of Budapest, close to the Houses of Parliament, the river Danube and the biggest shopping mall of the city.Easy to reach with two metro lines which stations are five minutes walking from the hotel. The hotel provides complimentary internet usage for the guests. ... more   less 
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Also Known As:
Best Western Budapest
Budapest Best Western

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