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“Amazing customer service”

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Origo Hostel & Guesthouse
Ranked #167 of 652 Speciality Lodging in Budapest
Brighton and Hove, United Kingdom
Level 5 Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Amazing customer service”
Reviewed 8 August 2013

I travelled with my sister and stayed for two nights, we came with an abudance of questions and the staff couldn't have gone to any more effort to help us.
We managed to skip the queue for bath house thanks to the advise of the staff to buy a voucher instead of just turning up (it's the same price).
The room was clean, tidy, comfortable, and most importantly not boiling hot, an absolute haven in the 40 degrees heat.
The location is superb, 1 minute from the red metro line and the stunning parliament building.
I'd recommend Origo without hesitation.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank bonedawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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73 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2013 via mobile

Very friendly and helping staff, nice and quiet place, close to parliament building and market place, unique design on the walls(every room is different than others and I had the chance to see them all), free Wifi and hot water 24/7 everything is in walking distance and also close to public transportation too.. If I come to Budapest again I would definitely check Origo hostel first.. Ty =)

  • Stayed July 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Görkem Buğra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 5 Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 July 2013

My brother and I stayed here in a private room for 2 nights in September 2012. The great thing about Origo Hostel is its central location very close to Parliament and the metro station. The hostel is situated in an old building and the forecourt does appear rather run down and uninviting at first, but once inside the hostel is generally very nice with a good kitchen if you want to make your own food.

Unfortunately, when we arrived we found that the hostel had recently been infested with insects and hence strongly smelt of insecticide that was applied just before we arrived. Although the owner apologised profusely for us being put into this situation, we found that our room hadn't been treated properly and that there were still dead/dying insects on the floor. This is clearly unacceptable and since the owner wasn't there all the time we had to sort out the mess ourselves. Also, there was a broken glass door in the hallway which was clearly a safety hazard.

Based on this experience, I struggle to justify giving this hostel more than 2 stars. My only hope is that this situation was a one off and we were just unlucky, as I have generally heard a lot of positive comments about this place before deciding to book a room here.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Fedir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 July 2013

My friends and I stayed here for 2 nights in July 2013. Their website was so helpful providing us with contact details for a taxi to get us to and from the hostel. We were met outside by one of the staff who was really helpful in telling us good places to go and arranging our taxi back to the airport. The hostel was very clean, bedrooms were a good size and handy that there were 2 bathrooms. The location is amazing about 5 minutes from the Parliament building and the Danube River. Really enjoyed our brief time in Budapest, would definitely come back especially given the price of the hostel

Room Tip: We had the yellow room which faced out to the courtyard could be a bit noisy but given it is a very...
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank KatieF64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2013

We were a bit dubious as to what the hostel would be like considering we got our price for 6euro per night but it was/is fantastic, the staff (especiallz annamaria) were so helpful and answered all questions and helped in anyway they could. The bathrooms were great, beds comfy and facililties good. Location was excellent as well. (best hostel so far)

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Sophy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 28 June 2013

With my friends, we enjoyed our stay in the hostel. It had the important things we needed during our stay. Welcoming and helpful staff, clean enviroment, comfortable room, wifi, maps of the city, located next to the Parliament and the sightseeing buses went right from the corner. Everything else was up to us to enjoy our stay.

Room Tip: green room
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  • Stayed April 2013, travelled with friends
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Helpful?
Thank Sagen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
1 review
Reviewed 17 May 2013

This was our second stop on our way to Istanbul. The hostel is in a great location near the Parliament building and St Stephens Cathedral. It is also just a block away from great views of the Danube and Buda.There are many restaurants and cafes close by.

The hostel was good value for money. The staff were welcoming and helpful, and the room was clean and comfortable We had the velvet room facing the street and had no problems sleeping.

Room Tip: This is a small hostel with five rooms. I had a look at two of the other rooms and they seemed fine...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krystyna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Origo Hostel & Guesthouse

Property: Origo Hostel & Guesthouse
Address: Nador u 34, 2nd floor, Budapest 1051, Hungary
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Hotel Style:
Ranked #167 of 652 Speciality Lodging in Budapest
Price Range (Based on Average Rates): ££££
Hotel Class:1.5 star — Origo Hostel & Guesthouse 1.5*
Number of rooms: 5
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