The recent visit of hotel Park Inn in Sarvar was already my second. First time I visited this hotel just with my wife more than two years ago, in summer time. As I remember at that time we have been generally satisfied – wellness and aqua park was enjoyable (despite the new part for children have been under the construction at those days), though La Caraffa restaurant has served the meals by medium of the open buffet style, the meals were good, selection of them was wide, the room we had was quite ordinary but clean and cozy.
This second visit of hotel with my family (2 adults and 2 children) last weekend was quite different. In general it was a bit disappointment, mainly for my wife and daughter.
Let me point out the pros as a first. Generally the hotel offers a good value for money. We have been certainly satisfied with room (we have got suite on the 5th floor) that was spacious, quiet, cozy and quite clean (except some unidentified stains on bed sheet and scratches in the shower / bath tub). We have appreciated the helpfulness and flexibility of hotel staff as well.
But on the other hand the food was a huge disappointment. The breakfast was more or less OK, nothing special, but each member of our family could pick up at least piece of some food he / she likes. Lunch served at the bar was also ordinary, but even my wife that is on gluten free diet and my daughter that does not eat meet except the fishes have been able to find some food over there. The biggest disaster for them was dinner (on Friday as well as on Saturday). Even I have been a bit disappointment, because the restaurant was during both evenings overcrowded (on Friday we had to wait for a free table a while, for the waiter just to order the drinks another couple of minutes), selection of meals was very weak and most of the foods was however not so tasty.
But my wife on gluten free diet and my daughter had to eat just plain rice with boiled vegetables (on Saturday just plain rice since there was no boiled vegetables available), partially fresh fruits and cheese. Once they have found a fish among the meals, but unfortunately the fish was drowned in some unidentified and not very tasty sauce.
Just sum that up. The four star hotel would really deserve á la carte restaurant and I am persuaded that a lot of guests would appreciate to sit in quiet environs, enjoying a tasty meal and wine instead of running for the food in noisy and not very pleasant atmosphere.
The biggest advantage of the hotel Park Inn by Radisson is the direct connection with Medical and Wellness Spa Sárvár via covered corridor. Thus this should be a biggest advantage for hotel guests and this was also a main reason why we have decided to stay in this hotel. The wellness and spa is open for public as well and therefore during both days of our stay (moreover there were a holidays in Austria, Hungary and Slovakia in those days) the Spa area was absolutely overcrowded (only time we have been able to enjoy the pools and other facilities was an evening time, after 8. p.m.).
I was also very negatively surprised by fact the children up to 14 years are not allowed to attend the pools with temperature over 34 °C (even under the auspices of parents). When I have been trying to discuss that with staff and found out the understanding reason (with two young people coded as students and one other still young man that was obviously their chef) I was absolutely shocked. I have tried to explain them my daughter is cold blooded and she feels really cold in water with temperature around 30-32 °C (in general we had not any problem till this time to visit the pools with temperature over 35 °C with reasonable timing in any wellness and spa facilities all over the world we have been so far). But unfortunately it was a Sisyphean job. All of those people have spoken just Hungarian (no English, no German, no Spanish etc.) and the “chef” dressed in white furthermore was yelling in Hungarian like a crazy. So I have simply waived.
Me and my wife have visited the sauna area on the other day and we have got a blue waterproof stripe on the wrist at the entrance to the spa. There has been stated on the stripe the area is without swimsuit and allowed just for persons over 12 years. Thus if I understand that correctly, on one hand the children up to 14 years are not allowed to go to pools with temperature more than 34 °C, but on the other hand the children older than 12 years can go to saunas with temperature at least 50- 60 °C (Finish sauna with temperature 95-100 °C). Moreover as a bonus they can see tens / hundreds of naked bodies of people often in the age of their grant parents (although my wife is not prude sauna area seemed to her rather loud nudist party than oasis of harmony of body and soul).
We usually visit the wellness facilities and saunas because of physical and mental relax in friendly, quiet, spiritual and delightful atmosphere. Unfortunately almost nothing of that has been found in the Medical and Wellness Spa Sárvár (a member of Royal Spa Association) during our recent visit. Especially no “royal” character of services, often mentioned in promotional brochures and leaflets was noticeable.
In my opinion it would be a pity not to use the potential of Sárvár more purposeful and more effectively.
- Official Description (provided by the hotel):
- The Park Inn by Radisson ® Sarvar Resort & Spa is located in the heart of the West-Pannonian region, where guests are welcomed by a friendly atmosphere and a hospitable staff. As a part of an international hotel chain, our name guarantees quality services. Our hotel is directly connected with the Sarvar Medical and Wellness Spa which is known all over Europe for being a centre of healing and recreation: open-air and closed pools with medicinal water, slides, wellness and medical treatments of European reputation, children- and baby-world await the visiting guests. ... more less
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- Also Known As:
- Park Inn By Radisson Sarvar Hotel Sarvar