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“excellent for business and leisure”

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Grand Hotel River Park Bratislava
Ranked #3 of 92 Hotels in Bratislava
Certificate of Excellence
Rome, Italy
Level 6 Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“excellent for business and leisure”
Reviewed 7 June 2014

in an extremely quiet area in front of the river but within 10m walk from the city centre, it offers all possible amenities. room are spacious. the spa is very well equipped on the last floor overlooking the river. staff is extremely kind. breakfast is good. it has also an excellent business centre.

the walk to the city center is very pleasant on a pedestrian area along the river. would really recommend to walk there and not take any taxi.

when booking would recommend asking for a room "river looking' as they may be quieter and have a more pleasant view.

Room Tip: choose a room looking at the river as they may be quieter. also on a higher floor if hill lokking as...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Guido D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava_Kempinski, Manager at Grand Hotel River Park Bratislava, responded to this review, 11 June 2014
We are very happy you enjoyed your stay at the Kempinski Hotel River Park. It is wonderful to hear you enjoyed the hotel location, spa, and staff! Thank you for providing your feedback on TripAdvisor. We hope to welcome you again in the hotel very soon!

All the best,
Hotel Management
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Rating summary
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  • Value
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Traveller tips help you choose the right room.   Room tips (101)
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Cirencester, United Kingdom
Level 5 Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 May 2014

I stayed here on business for 2 nights in April. The staff were extremely welcoming, courteous and helpful. The hotel runs a once a day free trip into or back from Bratislava city centre. It is only a 15 min walk and in good weather can be very pleasant alongside the Danube. It does however help those pressed for time or less mobile. I was attending a business conference which was well run, well organised, and with good facilities. The bedroom was very comfortable, good wifi, an excellent bathroom, and a few little extras e.g. at night soft lights under the bedside drawer and around the base of the toilet meant you could see your way to the toilet during the night without banging into things or stubbing toes, but not too bright as to wake you up fully. I'd recommend the hotel for business or pleasure if visiting Bratislava.

  • Stayed April 2014, travelled on business
    • Value
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Helpful?
1 Thank dcjtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava_Kempinski, Manager at Grand Hotel River Park Bratislava, responded to this review, 11 June 2014
Thank you for your review on TripAdvisor. We are pleased you enjoyed your business trip to Bratislava and happy to hear the conference rooms and organization successfully met your expectations. We are equally pleased to hear you enjoyed small details from the room as well as the bathrooms and Rolls Royce transfer service. We hope to welcome you again soon on your next trip to Bratislava!

Kind regards,
Hotel Management
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Sydney, Australia
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014

Highly recommend this hotel, we really enjoyed our stay there. Well appointed rooms, modern & extremely well maintained. We stayed in an Executive room with a Danube view which gave access to a well stocked Executive club room. The gym, pool & spa are fabulous, all are well equipped with every conceivable luxury including stunning views of Bratislava. The restaurant serves a delicious breakfast buffet catering for all tastes. We enjoyed a tapas meal & fantastic selection of wines in their bar area and we were wonderfully entertained by a singer/pianist. Definitely would stay there again! Easy walk along the river side into the historic old town so the location is perfect.

Room Tip: Ask for a river view room.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim28032014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava_Kempinski, Manager at Grand Hotel River Park Bratislava, responded to this review, 11 June 2014
We are very pleased you enjoyed your stay at Kempinski Hotel River Park. We are happy to hear you liked the Executive Club Lounge, spa area with views overlooking Bratislava, our tapas bar, wine selection and live entertainment! Thank you for taking the time to write a kind review, we look forward to welcoming you again soon!

Warm regards,
Hotel Management
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Zagreb, Croatia
Level 5 Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 27 May 2014

We've spent two nights in Kempinski Hotel River Park Bratislava: it is a part of a new modern office and residential complex on the Danube. There are several restaurants on the ground floor of the complex, most of those were full in the evening, as well as a small supermarket, bookshop, gallery, pharmacy.
It is a short walk away from the city center - like 10 to 15 minutes on foot.
Hotel offers one free ride to the city center per room per day in Rolls Royce Phantom which was a nice expirience - a ride lasts about 5 minutes.
On the 11th (last) floor is a great spa zone with a pool, jacuzzi, saunas, fitness, etc, and the most beautiful view which goes back to Hungary ! If you stay in the hotel, please find at least half an hour to visit the spa!
We had a "Plaza view room" on the 8th floor, non-smoking. The room and bathroom looked exactly as shown on hotel website (virtual tour), but I have to mention a few things that should not be seen or found in a 5*hotel: light stains on a bright carpet, (two) holes on duvet cover (seen on first night), scratch on the nightstand - a sharp woman's eye will notice such things expecially because there are carpet stain removers or furniture polishers available in shops !
It is normal that linen wears out due to a frequent washing, but if it results with holes in a fabric, it would be best not to use it again when preparing a bed for guest.
Radio in the bathroom didn't work, but free WiFi worked ok.
Such trifles create a negative impression.
There were bathrobes and slippers in the bathroom, and toiletries of a good quality (shampoo, conditioner, body soap and lotion, soap bar and shower cap). Towels were changed twice a day, linen once a day if you wanted it.
Room and bathroom were extremely clean!
Windows are soundproof, but if you open it you'll hear sound of a tram from the street.
Air-conditioning system worked perfectly.
Breakfast was really good, but nothing special, just like a breakfast in a 4*star hotel.
Staff is just courteous, "doing their job", without "personal touch" in what they doing - I did't feel really comfortable. There is one exception - young lady working in spa, you'll see her the minute you enter the spa zone, she'll wellcome you at the entrance, show you the pool area, where are towels, etc. - she is nice and warm in comunication with guests.
I have to admit, they still have to work and learn .....
We've come to Bratislava by car and had to park the car in the hotel garage. Well, it is -2 level reserved for hotel guests: the price is 3 euro per hour, or 24 euro per night - more than overpriced !!! I wanted to leave my car on the street across the hotel entrance, but it didn't seem secure. There is a parking lot next to the hotel, but it is not a public parking, so it's not possible to park a car there. And about 50 meters away and across the hotel, in direction of the city center, are buildings with parking infront, but tenants park their cars on that parking.
So, the only thing left to do is to park a car in the garage - I think the hotel uses the fact and charge so much for parking - for two nights we've paid 60 euro !!!!!!
It would be nice if they don't rob their guests with 30 euro parking fee per night - discount on the parking price would give better impression of the hotel, and maybe attract more guests who travel by car - Kempinski in Budapest gives 20% discount on parking price when book through hotel website!!!!

I can recommend the hotel, but if I come to Bratislava agian I will choose another hotel, probably one of boutique hotels in the center or try another hotel chain like Falkensteiner or Sheraton, ect.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Marta555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava_Kempinski, Manager at Grand Hotel River Park Bratislava, responded to this review, 11 June 2014
Thank you for your valuable comments, it is highly appreciated. It is great to hear you liked the hotel location and the spa. We will look closely to the mentioned details. Our emphasis has always been on high standards and personalized experiences for our guests and therefore we take your comments very seriously and will be discussing your points with management.

All the best,
Hotel Management
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Level 4 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 May 2014

Definitely one of the best hotels I have ever stayed in!
Service was amazing, we were greeted kindly by everyone, a top-notch staff if I ever saw one.
We had enough time to use the spa, another fantastic experience. The pool area is absolutely gorgeous, overlooking the Danube river you can relax in the luxurious chairs and feel pampered. I was glad to use the gym as well, which also offered everything my sporty heart desired.

The sound speakers in the bathroom are a genious idea, with the shower and bathtub system all very modern and easy to use. The bathroom floors were heated, a little too warm for my taste but I didn't get around to asking them to turn it down, which I am sure the kind staff would have quickly done.
Breakfast was also fantastic, offering gluten-free bread which made me extremely happy since not every Hotel offers this. We sipped our coffee as we let the sun shine on us, overlooking the Danube river.
There is a Rolls Royce Phantom which, if available, will take you to specific drop-off points in town. Another thrill! We had a magnificent time in this hotel.

An excellent stay which made me sad to leave, I hope to visit again.

  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
2 Thank HannaBGood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava_Kempinski, Manager at Grand Hotel River Park Bratislava, responded to this review, 11 June 2014
Thank you very much for your kind review! We are thrilled you enjoyed the small details such as the speakers in the bathroom and gluten-free bread, as well as the spa, breakfast, high standard service and Rolls Royce transfer. It is feedback such as yours which inspires us to provide the best possible service to our guests. We look forward to welcoming you back at Kempinski Hotel River Park on your next trip to Bratislava!

Kind regards,
Hotel Management
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Brussels
Level 4 Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 15 May 2014

Beautiful, modern room in which everything works as it is supposed to; beautiful large bathroom; very pretty gym with views over the Danube; and outstanding, friendly and efficient service, even under pressure. What more can one want?

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lupo_mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava_Kempinski, Manager at Grand Hotel River Park Bratislava, responded to this review, 26 May 2014
We are pleased to hear your kind review and happy that you enjoyed the rooms, gym and service! Thank you for providing us with your feedback, we hope to see you again soon!

All the best,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level 4 Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 May 2014

This gorgeous hotel sits right on the Danube and while in the historic Old Town center of Bratislava, is the most reliable five-star option in the city.

Pros:
- Large rooms, many with views of the Danube.
- Wooden Danube promenade. Great for walks (about 25 minutes) to Old Town or a nice morning or evening stroll.
- Complimentary one-way shuttle (one per room, per day) via luxury car to Old Town.
- Ample parking (garage) if you have your own car.
- Very nice dining facilities. Amazing spa with indoor pool and stunning views.
- Fantastic service from the front desk on - everyone was friendly and helpful.

Cons:
- Not right in Old Town, so you lose a bit of historical ambiance.
- It's an international luxury hotel, so there isn't much "local character" to be had in rooms.
- It's a large hotel, so won't satisfy those looking for a boutique experience.

Overall the hotel more than lived up to expectations and I wouldn't hesitate to recommend it again.

Room Tip: There are no bad views, but looking at the Danube gives you more of a sense of place.
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  • Stayed January 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank TravelerGwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava_Kempinski, Manager at Grand Hotel River Park Bratislava, responded to this review, 26 May 2014
We are delighted to hear you enjoyed the rooms, promenade along the Danube, spa and service! We are happy to year you would recommend Kempinski Hotel River Park again, and hope to see you again soon!

Kind regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel River Park Bratislava

Property: Grand Hotel River Park Bratislava
Address: Dvorakovo nabrezhie 6, Bratislava 811 02, Slovakia (Formerly Kempinski Hotel River Park Bratislava)
Region: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 92 Hotels in Bratislava
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hotel River Park Bratislava 5*
Number of rooms: 231
Official Description (provided by the hotel):
Bratislava`s only 5* Deluxe hotel, located on the bank of river Danube, close to the Imperial City Center. Enjoy the breathtaking views from the top floor 1.500 sqm Spa offering numerous treatments and relaxing opportunities. The hotel offers 231 rooms & suites, Executive Club floor, 11 fully equipped meeting rooms with Danube view, tapas lobby bar ARTE Wine & Tapas and its River Bank Restaurant within the new "Pure Kitchen" concept. ... more   less 
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