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“A Good Hotel at a Great Value”

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Vienna House Easy Bratislava
Ranked #26 of 92 Hotels in Bratislava
Certificate of Excellence
Reviewed 13 April 2013

The Chopin is easy to find and in a good location. It's a well kept, clean facility with a friendly staff. It is within walking distance of a shopping center and a short distance from the airport. I was at first concerned about noise from the freeway as the window in my room pointed directly at it, but the hotel is well constructed and I heard nothing.

The rooms are good sized, offer a larger working desk and a couch. Other amenities include a restaurant (free breakfast for guests), free parking, free internet, and a laundry service. The wired internet is fast and reliable. The wifi can be low signal at times, but overall is good.

Though the staff is friendly, it does seem to take a bit longer than most hotels for them to accomplish a request. Check-in was a little slower than normal, food from the restaurant was slow to arrive, and our request for a restaurant bill took quite a long time to complete.

Overall, particularly when comparing the price to other hotels in this part of Europe, Chopin does a very nice job. I would stay here again if coming to Bratislava for business.

  • Stayed: April 2013, travelled on business
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Thank Nick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 - 107 of 287 reviews

Reviewed 18 February 2013

We stayed at Hotel Chopin on the 9th of February. The hotel was fine but let down by the misleading information on the website regarding the airport shuttle service.
Hotel Chopin offers a airport shuttle service which we were assured should cost no more than €6 as stated in the website, once we arrived at the airport the driver demanded €30 from us, after a small discussion he insisted that's what the cost was. We felt let down by Hotel Chopin as the website clearly states €6 for a shuttle transfer. The convenience and price for the shuttle service was something we chose Hotel Chopin for. Not happy

Stayed: February 2013, travelled with family
1  Thank Globalreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek H, General Manager at Vienna House Easy Bratislava, responded to this reviewResponded 21 February 2013

Dear guest,

Let us thank you for sharing your experience with us. We are happy to hear that you have been satisfied with our services and that you chose to stay at our hotel thanks to the great location – only 5 minutes by car from the Bratislava Airport.
Regarding the hotel shuttle service, we would like to inform you that the service should be ordered when making reservation, by phone or email in advance, or directly at the reception. After that, our reception staff will be happy to assist you and to reserve our hotel taxi for you at any time as our reception is at your disposal for 24hours. In this case we guarantee the price stated on our website.
Unfortunately, we have registered an increasing number of complaints about the taxi fares from the public providers and therefore we highly appreciate your feedback to avoid any misunderstanding in the future.

We would be happy to welcome you again at our hotel and to fulfill all your expectations!

Best regards,

Lucia Arbetová
General Manager
Chopin Hotel Bratislava

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Reviewed 23 January 2013

For the price paid 60 Euro and the location not really strategical i would expect something more.
Be careful do not use their private drivers are crazy expensive versus the one you can ask them to call you as standard taxi !

  • Stayed: December 2012, travelled on business
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Thank Roberto P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek H, General Manager at Vienna House Easy Bratislava, responded to this reviewResponded 15 February 2013

Dear Roberto,

first of all thank you for your stay at our hotel and for your valuable feedback.

We are sorry that we were not able to fulfill all your expectations regarding the hotel location. Many of our guest consider the hotel location as really convenient thanks to the vicinity to the Airport Bratislava, the AVION Shopping Park and Galvaniho Business centre.

Regarding the hotel taxi we would like to inform you that we cooperate with an external company which provides safe tranfers for convenient prices for our hotel guests. In the case that you use other taxi services the hotel is not able to guarantee the price of transfer or quality of the services.

We would be happy to welcome you again at our hotel and to exceed your expectations!

Best regards,

Lucia Arbetova
General Manager
Chopin Hotel Bratislava

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2012

1 night stay, chosen for a convenient location. Comfortable and clean room, good wifi.

Dinner was average, and breakfast was OK. Would stay again, though not for a romantic break.

Need to write at least 200 characters.......

  • Stayed: December 2012, travelled on business
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Thank cccheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012 via mobile

Room is small, nothing special. There isn't mini bar and wardrobe. Bathroom is clean, but the shower with curtainnis really disturbing. There are single beds in the room which are quite comfortable.
Breakfast is ok.

Be careful in the lobby bar! They are simply cheat you.

They tried to charge twi times the same beer. For one of us they counted 4 glass of wine instead if two. They added 2 EUR tip after we signed the paprr so in the end we had to give tip for the cheater! This is disgusting esoecially considering that a Krusovice costs 3 EUR!

  • Stayed: October 2012
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Thank Ruskovits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek H, General Manager at Vienna House Easy Bratislava, responded to this reviewResponded 25 October 2012

Dear guest,

Thank you for sharing your valuable feedback with us. We really appreciate your comments regarding your stay at the Chopin Hotel Bratislava. It is good to read that you have enjoyed the cleanliness of the rooms and the extensive buffet breakfast.

Nevertheless, we would like to apologize for any inconveniences which might have affected your stay. However, we also want to ensure you that the situation in the lobby bar was just a misunderstanding which was caused by a lack of communication between two colleagues. We regularly receive positive feedback about the friendliness and the pro-client attitude of our hotel staff at the reception and in the lobby bar. We hope to receive the possibility of proving that during your next stay with us.

We would be happy to welcome you again at our hotel and to fulfill all your expectations!

Best regards,

Marek Harbulak
General Manager
Chopin Hotel Bratislava

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2012

Chopin Hotel is located just next to the highway entering Bratislava.
Close to the Avion shopping mall, but far away to the city center.
Ideal for overnight stay while you are travelling, but not for a city visit.
Beware of a whacky road system leading to the hotel - some streets are one way, some do not allow you to make an obvious turn, so you might end up in a maze spedning much more time to reach the hotel than you have expected 8-)

4 pax family room was basically a double room with unfolded couch.
If you travel with small children it is OK. For us it was a little complex and tight.

Good breakfast.
For the dinner it's probably better to go to Avion mall, still it was OK.
Free wi-fi, a little slow.
Free parking with video surveillance.

Decent pricing.

  • Stayed: July 2012, travelled with family
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Thank Miramaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek H, General Manager at Vienna House Easy Bratislava, responded to this reviewResponded 30 August 2012

Dear guest,

Thank you for sharing your valuable feedback with us. We are happy that you have appreciated the extensive buffet breakfast, free WLAN internet connection and parking included in the room rate.

The Chopin Hotel Bratislava gives families a choice of Family Standard Rooms with queen-size bed and fold-out sofa as well as Family Superior Rooms with two queen-size beds. The Family Superior Rooms are perfectly suitable when travelling with older children. There is also possibility to book two Comfort Rooms with connecting doors and make the stay with your family even more comfortable. We also would like to inform you that our reception will gladly arrange hotel taxi to the city center at convenient prices.

We are looking forward to welcoming you and your family back soon at Chopin Hotel Bratislava!

Best regards,

Marek Harbulak
General Manager
Chopin Hotel Bratislava

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2012

A quick stay with my extended family on a eurotour trip south. The hotel location was ok, next to a large shopping center and the airport. The hotel itself was quite new. The hotel staff could have been a bit more helpful, it felt that the customers were bothering them time to time. Breakfast was very good and also the service at breakfast. The air conditioning was not working and the rooms got very hot. The hotel staff did not do anything about the issue, but said that nobody else had reported any problems. I would still recommend the hotel for a short stay.

  • Stayed: July 2012, travelled with family
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Thank Tuomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek H, General Manager at Vienna House Easy Bratislava, responded to this reviewResponded 1 August 2012

Dear guest,

Thank you for sharing your recent experience regarding your stay at the Chopin Hotel Bratislava with us and future travellers. We are happy that you liked the location of our hotel as well as the extensive breakfast offer.
Regarding the air conditioning and the hotel staff, please accept our sincere apology for any inconveniences caused. Please be assured that we took good notice of your remark and currently are checking the air conditioning system in all hotel rooms in order to prevent any uncomfortable situations. Furthermore we have organized trainings for our hotel staff in order to make them more attentive to our guests’ wishes.

Dear guest, we would be happy to fulfill all your expectations during your next stay at the Chopin Hotel Bratislava!

Best regards,

Marek Harbulak
General Manager Chopin Hotel Bratislava

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vienna House Easy Bratislava

Address: Galvaniho 28, Bratislava 821 04, Slovakia (Formerly Chopin Bratislava)
Region: Slovakia > Bratislava Region > Bratislava
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #26 of 92 Hotels in Bratislava
Price Range: £45 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vienna House Easy Bratislava 3*
Number of rooms: 176
Official Description (provided by the hotel):
The Vienna House Easy Bratislava is the closest hotel to the International Airport Bratislava. It is located next to the Galvaniho Business Centre and the AVION Shopping Park, only 10 min drive to Bratislava´s city centre. Public transportation to the city centre, airport, bus or rail station. All rooms feature individual climate control, SAT-TV, a large work-desk with free WIFI internet access and coffee and tea making facilities. On-site parking is free of charge. ... more   less 
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