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Radisson Blu Carlton Hotel, Bratislava
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Reviews (1,132)
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All reviewsa business class roomoverlooking the squareold townperfect locationopera househistoric hotelnational theatrewithin walking distancechristmas marketstandard roomnespresso machinethe heart of the cityan upgradeexcellent hotelbreakfast buffetrooms are largethe river
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523 - 528 of 1,132 reviews
Reviewed 12 June 2014 via mobile

Stayed in the suite on the fifth floor. Views were amazing. However the room wasn't cleaned ptoperly. Although the bath tub wasn't dirty there were thick short hairs in the tub. Also got bitten numerous times in bed so had to ask for my bedding to be changed on day 3. Dissapointing, especially given the price. Also for hotel suites this in general was poor, furniture was all standalone and not intrgrated looking. Coffee machine wasnt even plugged in. Also they charged me for a beverage I didn't drink!

Stayed: June 2014, travelled on business
Thank userkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this reviewResponded 16 June 2014

Dear guest.

Thank you for your comments in regards the recent stay with us.
We apologies for the matters that you experienced and we are truly sorry that your expectations weren't met.

I will check the issues that you reported and make sure that this will be taken care of for the future.

I hope that we will see you back with us again soon so we can exceed your expectations by providing you with genuine Yes I Can service and a super nice stay.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

The food was good, the breakfast is worth 25 euros that they ask for, the place is nice and clean, position is great. The conference rooms are different from one another. the vary from very good acoustic to very very bad one. they ask extra for using the projector which is usually a surprise. they do not pay attention to bills and documents, so you might get services on your bill that you never used - mainly because your neighbor used them. They block a sum on your credit card which is more that the room costs. if they don't remember to have done that they might block some more without your knowledge. Yes I generalise but I would never go back there

  • Stayed: June 2014, travelled on business
    • Value
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Review collected in partnership with Radisson Blu Hotels
Thank Daniela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this reviewResponded 16 June 2014

Dear guest.

Thank you for your comments in regards to your recent stay with us.
We truly value your feedback and we will do our best to eliminate this problems in order to avoid the same issues to happen again.

We hope that you will give us the opportunity to prove to you that we can do better than this.
When you are planning a stay again in Bratislava, you can contact me directly and I will make sure that you will have a great stay with us.

In the meantime, have a great summer and let's hope for a lot of sun and happy day

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

We stayed here for one night, and overall enjoyed our stay. The hotel is centrally located, which made it easy to step outside and grab dinner at one of the many great restaurants in the pedestrian area just in front of the hotel. The hotel reception and concierge were very helpful in answering all of our questions. Our room was large and the bed was comfortable. The only negatives were that the drain was very slow in our sink, and the room kind of smelled like body odor. I would stay here again.

  • Stayed: April 2014, travelled as a couple
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Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this reviewResponded 16 June 2014

Dear guest.

Thank you for your review and most importantly thank you for staying with us!

We are happy that you enjoyed your stay and that you would come back to us. We are ready to have you back so just let us know and we will make sure that you will be "dazzled"

All details that you mentioned will be investigated and sorted our so we don't experience this issue for the future.

Thanks again and have a wonderful summer

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

Last april we spent a long weekend in bratislava amd we slept in this beautiful hotel. The hotel is in the city centre and it'is really very good!! Staff excellend, rooms large and quiet and clen!! Also breakfast is excellent!! We booked with a special offer!!

  • Stayed: April 2014
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2  Thank alearezzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this reviewResponded 4 June 2014

Hi.

Thank you for a great review and nice comments in regards to your recent stay.

We love to delight people and we are so happy that you had a nice time with us.
Excellent is a nice word, and we delighted that you use this to describe our Hotel.

We hope to see you back in Bratislava and back with us soon.

Sunny greetings from us

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Carlton is situated in the heart of Bratislava with nice Summer terrace, you do not need any transport to see the main parts of city from this place, very nice walking near the river and across the historical centre...recommended for everybody :-)

  • Stayed: May 2014, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Radisson Blu Hotels
Thank Katka K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Radisson Blu Carlton Hotel, Bratislava, responded to this reviewResponded 16 June 2014

Dear guest.

We are happy that you liked our Hotel and spend some time on our Summer Terrace.
That means that the sun was shining during your stay and Bratislava is simply magical when the sun is around!

Thank you for staying with us and come back soon to our terrace and Hotel.

A fresh drink and big smiles await you.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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