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“Excellent location, but hotel below usual Ibis standards”

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Ibis Bratislava Centrum
Ranked #18 of 92 Hotels in Bratislava
Milan, Italy
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent location, but hotel below usual Ibis standards”
Reviewed 28 August 2014

The location is excellent, just a few minutes walk from the city center. Other than that we found the hotel below the ibis standards we are accustomed to.
The towels we were given were so worn there was hardly anything left to dry ourselves with, and when we left one on the floor to be substituted it was removed, but not replaced, which left three people with two rags to dry with. The shower was badly in need of a good scrub with bleach, to restore it to a white looking condition. An empty beer can travelled up and down on the elevator with the other guests from evening to the following morning without being removed by anybody from the staff.
A pity, because you can tell the hotel is relatively new, but sadly lacking the appropriate cleaning and maintenance efforts to keep it appearing that way.
Lastly, we were given a standard double room with an extra bed for our child, which, given the size of the standard Ibis double rooms, did not leave much space to walk on. Elsewhere (other Ibis hotels) we were always given a triple room for the same price.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Maneres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLINSKY, General Manager at Ibis Bratislava Centrum, responded to this review, 29 August 2014
Thank you for taking the time to write a review about your recent visit to at Ibis Bratislava Centrum. Please feel free to let us know immediately if you have any concerns during your stay in the future. Kind regards, Peter Dolinsky
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
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English first
Melbourne, Australia
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 17 August 2014

This is well located, close to the old town and when you're travelling on a budget, location is everything. It did the job for us during this trip, but would not recommend for something special or if you're going looking for comfort. The room was very small with no amenities. The bed was comfortable and the place was clean enough, but just nothing special. Depends on the purpose of your stay, but if you just need a place to sleep that is a base level chain hotel it's a cheap option for a good location.

  • Stayed September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLINSKY, General Manager at Ibis Bratislava Centrum, responded to this review, 18 August 2014
Thanks for your review. I’m glad you had a good stay with us at Ibis Bratislava Centrum and I hope to see you on your next trip. Kind regards, Peter Dolinsky
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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2014 via mobile

The washroom is extremely dirty in room 327. Hair of previous guest was not removed. Room is small. Location is the only plus point. It is worth to pay a little more to stay in another hotel. Overall the experience is not satisfactory.

Stayed August 2014, travelled with friends
Helpful?
1 Thank Jade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLINSKY, General Manager at Ibis Bratislava Centrum, responded to this review, 18 August 2014
Thank you for taking the time to write a review about your recent visit to at Ibis Bratislava Centrum. Please feel free to let us know immediately if you have any concerns during your stay in the future. Kind regards, Peter Dolinsky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 August 2014

Good location, close to old town and the castle
Good sized room clean and with comfortable beds
Good breakfast
Nice and helpful staff
Nice price
Parking place in garasje
We stayed for two nights, and spend 1 day in Bratislava and 1 day in Wienna.

Room Tip: Ask for a room oposite the tram
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLINSKY, General Manager at Ibis Bratislava Centrum, responded to this review, 14 August 2014
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Ibis Bratislava Centrum. Kind regards, Peter Dolinsky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 August 2014

Pleasant Ibis situated within easy walking distance of the lively Old Town of Bratislava. Good sized room, comfortable bed, well equipped shower room, excellent choice at breakfast and secure underground parking (extra fee). We would definitely stay again. There are plenty of eateries in the area but one stands out - Zelena Rodrigez just a few doors up the street from the hotel. The menu is excellent and prices reasonable.

Room Tip: Ask for a room away from the tram lines, they start running very early in the morning!
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Petles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLINSKY, General Manager at Ibis Bratislava Centrum, responded to this review, 12 August 2014
Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Ibis Bratislava Centrum and look forward to seeing you again in the near future. Kind regards, Peter Dolinsky
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Indonesia
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 August 2014

Location is great, quite close to the main attractions in Bratislava. Our room is quite spacious, comfortable, and clean. However it is very basic, no amenities (toiletries, fridge, coffee maker etc) at all. Perhaps this is common with Ibis, we are not quite sure.

Price wise it is quite good value. Breakfast was all right, but nothing special.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank eurekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLINSKY, General Manager at Ibis Bratislava Centrum, responded to this review, 12 August 2014
Happy to hear that you enjoyed your stay at Ibis Bratislava Centrum. Please be informed that design and equipment of the rooms are based on worldwide standards of ibis brand. Onee again thank you for your feedback and I look forward to your next visit. Kind regards, Peter Dolinsky
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Dumfries, United Kingdom
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 August 2014

Situated against the old castle you have an elevated position in the city. A good example of an Ibis - Modern, clean, bright and comfortable.
Great staff, good facilities and food and perfect base for a couple of days away - would have found it a tad small for a longer break. Room clean and modern with new(ish) bathroom and good shower.
Air con kept room comfortable and beds offered good sleep. Wi-Fi very slow although it did work most of the time but need to keep reconnecting.
Did not look for dinner but breakfast choice very good and staff really good in a bright and roomy restaurant.
Had room on second floor - 211 -with view onto apartments across the street. This room opposite lifts which do create some noise so avoid if this will disturb you.
We had benefit of thunderstorm one night with spectacular thunder and lightening to view from the entrance steps.
Bratislava airport was a 15 minute, €18 trip by taxi. Get taxis booked for you as taking one off the street/taxi rank at station adds about €10 to your cost. An expensive convenience I think! - Cost from train station to hotel (about 2 K's) was over €17. Bus would have been €1-50 :) will know for next time.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOLINSKY, General Manager at Ibis Bratislava Centrum, responded to this review, 5 August 2014
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Ibis Bratislava Centrum. I look forward to welcoming you back at our hotel. Kind regards, Peter Dolinsky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Bratislava Centrum

Property: Ibis Bratislava Centrum
Address: Zamocka 38, Bratislava 811 01, Slovakia
Region: Slovakia > Bratislava Region > Bratislava > Staré Mesto
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Bratislava
#20 Family Hotel in Bratislava
#23 Business Hotel in Bratislava
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Bratislava Centrum 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Ibis Bratislava hotel is ideally located in the city centre and easily accessible by public transport. Stepfanica airport is only 9 km away. For lovers of art and history, the centre of the old city and Bratislava castle can be reached on foot in a few minutes. Built recently, the hotel has 120 queen beds, indoor pay parking, and a bar with snacks open 24/24. It also provides facilities for disabled guests. ... more   less 
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Also Known As:
Ibis Bratislava Centrum Hotel Bratislava
Accor Bratislava Centrum

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