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“Steer Clear”

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Castle Club Bratislava
Ranked #42 of 49 Bratislava B&B and Inns
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Steer Clear”
1 of 5 bubbles Reviewed 30 April 2008

Booked over the phone - they were curt to the point of being rude, and insisted that we had to arrive exactly at the specified time. This we did, and found a sign on the locked door with a number to call.

We called repeatedly and there was no answer. We asked in the (unaffiliated) bar next door where they kindly contacted the owner who told them that he was 'coming in 15 minutes, maybe'. Half an hour later another call and the same response.

We gave up and stayed somewhere else - customer service doesn't get any worse than this, and judging by other reviews I would steer well clear.

  • Stayed April 2008, travelled as a couple
    • Value
Helpful?
1 Thank rhincodon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 reviews from our community

Traveller rating
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Families
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2
Solo
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Rating summary
  • Location
    5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
San Francisco Bay Area, CA
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 8 April 2008

This place has a great location. It is right next to the castle and within easy walking distance of the old town area. Our room, which was on the front, had a nice view of the river and bridge. The bathroom was down the hall but, in compensation, it was very nice, with a great deep tub. The staff was friendly and accommodating. Tip: The restaurant next door was quite good.

The only negative for us was that the walls in the stairwell put a white powder on clothes or suitcases when touched and since the stairs are narrow, it is hard not to touch. However, the powder could be washed off.

  • Stayed March 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBoomer54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 31 December 2007

My sister and I stayed in a basic but nice enough twin room and had a pleasant stay, particularly enjoying the unique brand of customer service that Slovakia prides itself on. However, on returning home we discovered that we had both caught scabies from the unclean bed linen.
We contacted the owners and informed them and said that our doctor had advised a thorough clean of the rooms. We asked them to get back to us to tell us what measures they had taken to ensure that other guests wouldn't catch scabies, but they never got back to us, despite several follow up emails. I can only assume they haven't bothered to sort out their infestation problem.

Stayed November 2007
Helpful?
1 Thank monzicles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bratislava hotels

Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 29 August 2005

clean and friendly bed & breakfast hotel with a superb view of the danube and the way to the castle. Our top room was as wide as my own apartment.

Helpful?
7 Thank SUSANNAItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Club Bratislava

Property: Castle Club Bratislava
Address: Zamocke schody 4, Bratislava 811 01, Slovakia
Region: Slovakia > Bratislava Region > Bratislava > Staré Mesto
Hotel Style:
Ranked #42 of 49 B&Bs / Inns in Bratislava
Number of rooms: 9

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