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“Pakistan Hockey Team”
Review of Arcadia Hotel

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Arcadia Hotel
Ranked #15 of 94 Hotels in Bratislava
Certificate of Excellence
Reviewed 3 July 2011

Our Ball hockey team stayed here during the 2011 World Street and Ball Hockey Championships. We have been to 5 World Championships and have had many accomodation experiences, The Arcadia was THE BEST HOTEL, THE BEST STAFF, THE BEST SERVICE, THE BEST FOOD, AND THE BEST LOCATION, by far. For a hotel this size, it surpasses many of the worlds best hotels ins ervice excellence. WE won the Gold Medal, AS did the Finnish Hockey Team ythat stayed here for the Ice Hockey world championships, just that shoudl tell you how comfortable they make you feel, that it contributed to the Teams Success!!! WE will all return on our own with our family and Friends..Great Job to everyone at Arcadia...Pakistan Ball Hockey Federation

  • Stayed: June 2011, travelled with friends
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2  Thank drnavmoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this reviewResponded 4 August 2011

Dear Pakistan Hockey Team,

it is a pleasure for me to read a nice comment about Hotel Arcadia. Your superlative ranking and also a notice with photo in our guest book is realy encouraging and I believe I will be honored to welcome some of you and your family members again in hotel Arcadia.
Best regards,
Marta Tepla

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377 - 383 of 602 reviews

Reviewed 29 June 2011

A random choice. The initial contact with the manager was extremely helpful and friendly. Location in the old town and service were really good as was the breakfast. Staff were very professional. I would definitely stay there again.

Room Tip: ask the management for advise
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Stayed: May 2011, travelled on business
1  Thank wanderwegmagp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this reviewResponded 4 August 2011

Dear Sir,

Dear Valued Guest,
First of all, I say THANK YOU. I am sure that other travellers who intent to visit Bratislava and have read your review will find it helpful. Should you decide to visit our city again, you will be most welcome
Warm regards,

Marta Tepla

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Reviewed 3 June 2011

The hotel is really nice, clean with all the comforts of a 5 star hotel. The room was very nice, huge bed, very clean (cleaned twice daily).
The location of the hotel is the best, located in a quiet street a few metres from Michael's Gate.

Room Tip: 3rd floor rooms rocks...
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  • Stayed: May 2011, travelled on business
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1  Thank obion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this reviewResponded 4 August 2011

Dear Guest,

it is a pleasure for me to read your positive comments on our hotel. We do and will have always in mind our guest satisfaction and comments like yours encourages us to continue in a progress and new ideas to improve our service as an ongoing process.
Thank you,
Best regards,
Marta Tepla

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Reviewed 26 May 2011

The “Arcadia” of Bratislava is the jewel in the crown of 5 Star boutique hotels. Set in a no-traffic zone it is a mere stone’s throw from Bratislava’s romantic Old City.
Arcadia’s comfortable and spacious lobby, its very attractive colored glass
ceiling and old world “antique” style furniture create a serene atmosphere such as we have never encountered elsewhere. Our double en suite was sheer luxury, beautifully kept and a pleasure to enter at all times.

Throughout our week’s stay we were treated with the utmost courtesy and
hospitality by Mrs. Martha Tepla, the principal manageress and her highly
trained staff at the reception and in the “Olive” restaurant, which should
also be noted for its variety and presentation of superb food.

This thoroughly charming hotel certainly deserves to be booked solid
throughout the seasons.

Room Tip: Consult super reception staff
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  • Stayed: April 2011, travelled on business
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1  Thank sylgefen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2011

Stayed here in business and is one of the most pleasant stays I have ever had on business or pleasure. The staff were fantastic, the facilities faultless and the food perfect.

  • Stayed: February 2011
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1  Thank Shane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this reviewResponded 16 May 2011

Dear Guest.
Thank you for sharing your review of your stay. I am delighted to read that you had an enjoyable stay and we look forward to repeating this experience for you.
Warm regards
Marta Tepla
General Manager

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Reviewed 26 April 2011

The service at this hotel was exceptional. The manager Marta in particular is great . We were treated as valued guests and she made sure that we got the best out of our stay at both the hotel and in Bratislava. We stayed at the hotel for two nights in April and were upgraded to a maisonette suite (it has stairs up to bedroom which may not suit all). The room was very nice, spacious bathroom and very comfortable bed. There was not much view as the back wall of a monastery is across the street.. A router was provided on request to enable wifi in the room. The breakfast was excellent with a range of items freshly cooked at no extra charge and a rather nice slovakian sparkling wine. We had dinner one night at the hotel, everything was delicious (the tartar recommended by Marta in particular). The hot spa pool in the basement is great which is free for guests as is the sauna. The hotel is on the old city which isn't very big so is easy to explore on foot. Our only quibble was the library bar which looked inviting but was smokey so we didn't use it. A wonderful little hotel, highly recommended.

  • Stayed: April 2011, travelled as a couple
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1  Thank Kiwi_n_aussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this reviewResponded 29 April 2011

Thank you very much for sharing these kind words at TripAdvisor, as well as for positive approach of our staff . We will gladly share this positive review and your personal appreciation with them. We continuously strive to meet and exceed our guests' expectations, and we are delighted when this is achieved.
Hotel Arcadia is a historical building and the view to all city monuments is available from certain number of rooms. None of these could be offered during your particular day.
Library bar is the only smoking area in the hotel and it is hard to eliminate the smell of smoke.
For me personaly, it was a great pleasure to meet you and thank you for staying with us.
Best regards,
Marta Tepla
General Manager

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Reviewed 11 March 2011

The Arcadia hotel if not the biggest is one of the best hotels ever. The staff and service were fantastic. The road to the front can be noisy in the night due to waste collections and the like but the hotel was so good that we really didn't care.

The bar is small and would benefit from a no smoking policy due to the size.

  • Stayed: March 2011, travelled on business
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1  Thank ByronBales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaTeplaGM, General Manager at Arcadia Hotel, responded to this reviewResponded 14 March 2011

Dear Sir,
thank you for your time to write a nice comment about our hotel. The mornig rumour on the nerrow Frantiskanska street is impossible to eliminate as it is in a pedestrian zone and entrance to the old town via this street is allowed only until 9 o`clock . We succeeded to postpone the waste collection for two hours.
I am looking forward wilcoming you here again.
Sincerely,
Marta Tepla

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Additional Information about Arcadia Hotel

Address: Frantishkanska 3, Bratislava 811 01, Slovakia
Region: Slovakia > Bratislava Region > Bratislava
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Bratislava
#14 Business Hotel in Bratislava
#15 Luxury Hotel in Bratislava
#17 Romantic Hotel in Bratislava
Price Range: £78 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Arcadia Hotel 5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Arcadia Hotel Bratislava

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