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“Old world charm - with drawbacks”
Review of Arcadia Hotel

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Arcadia Hotel
Ranked #16 of 92 Hotels in Bratislava
Certificate of Excellence
Reviewed 14 November 2013

I have never before had a hotel room with no outside windows; the only windows in our third floor room (and many other rooms) opened into the lobby atrium. That was not a major problem - it added to the charm - but it did add lobby noise to our room and reduced our ventilation. In any case, our room was clean and comfortable. The hotel has a great location in the old town of Bratislava.

Our biggest complaint concerned the bathtub / shower. The tub was very deep, there were no hand-holds, and the water spray from the shower made the floor slippery. Getting out of the shower was really hazardous.

Breakfast was nice, but not especially notable.

  • Stayed: September 2013, travelled as a couple
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1  Thank Matt245_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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245 - 251 of 580 reviews

Reviewed 10 November 2013

Didn`t agree that this is a five star hotel. Max 4. When you take a shower the water is flooding out
in the bathroom. Boring receptionarea. Location very good in the middle of old city. If you like rococostyle furnitures, this is the hotel for you.

  • Stayed: November 2013, travelled as a couple
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1  Thank KPedersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

This "5 star" hotel in Bratislava has done a few things right, like the nice (but small) bar and hotel's location, but beyond that there are a lot of issues. We stayed here a while ago and haven't recovered from our overpriced bad experience there.

Very noisy interior and many of the rooms are too close to the central hall and walkways through the hotel, which have loud footsteps echoing through your room at all hours.

We had a couple of bad experiences there with the staff and also got charged unfairly for minibar and other items (even though didn't take anything, we did (foolishly ?) dare to place our own bottle of water in there to chill and moved a few minibar items to make space, without removing anything). They also broke one of our items and were very awkward and mean about resolving this issue (and never did properly), which wasted a lot of time and caused us a lot of distress during our stay.

The fixtures and fittings in the rooms are pretty spartan for a high-end hotel, its almost like what someone would create if trying to mimic high-end on a small budget. Things like the bath taps leaking massively and leading to a big puddle of water, curtains not fully closing and bits of decor falling off the walls etc isn't what you'd expect from a 5 star hotel anywhere in the world.

Massively overpriced, considering that you can stay at a similarly-specced very nice 4-star hotel just down the road for about 1/8th of the price.

Wouldn't recommend this place at all and I worry that honeymooning couples or people looking to splash out on a high end experience would be very disappointed.

Room Tip: Ensure no room that is near the central section which gets very noisy at all hours).
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  • Stayed: December 2012, travelled as a couple
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6  Thank CaptainFairness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2013 via mobile

Small hotel tucked away in old Bratislava . Staff are amazing. Food in the restaurant is superb!! Not an extensive menu but changed seasonally and chef is happy to amend any dish to suit particular tastes. A great dining experience. Decor is period chic in an amazing building!
Only downside is it seems to be a favourite haunt of American businessmen- business is for an office not a charming hotel like this!!!

Stayed: November 2013, travelled solo
1  Thank Paulsmithcasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

We spent two wonderful nights at The Arcadia in September. There is a lot that impresses you about this hotel. The hotel location is perfect and everything is in walking distance. The staff are all very helpful and nothing is to much trouble. The rooms are beautiful and spacious with lovely bathrooms ... and then hidden below is the WONDERFUL SPA - WOW what a treat!!! I also enjoyed a lovely massage that was orginised with very little hassle at short notice. The breakfast was very good and had lots of variety. I would highly recommend this hotel, you will not be dissapointed!!

  • Stayed: September 2013, travelled as a couple
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Thank RenevdW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Just spent a very memorable wedding anniversary with my wife here and it really is a special hotel. The staff were always warm, courteous and went the extra mile with just about everything to help out. The building is beautiful and full of elegance and historic charm. The breakfasts are out of this world and the location couldn't be more central just off the main square.

A fabulous experience and can't wait to return..

Room Tip: some rooms have better views than others so always ask at booking.
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  • Stayed: November 2013, travelled as a couple
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Thank RamblinGazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

We had stayed in Bratislava once before, but on this occasion we were attending a business function that was to be held in the Arcadia, so we decided to stay there.
The first thing that impressed us was the location: tucked away in a quiet, pedestrianised street, yet within two minutes walk of the old town square. Then we entered the beautiful atrium with its stained glass ceiling and marble staircase. It is flooded with light.
We have now stayed there twice and on both occasions we were fortunate to be upgraded to beautiful, spacious suites. Like the other rooms in the building, these all vary because the hotel is in such an old building. This lends great character to the rooms. The first time our bedroom and bathroom were upstairs and we had windows in the sloping roof giving views of the castle, floodlit at night. Downstairs we had a small sitting room and cloakroom. The second time we stayed, we had a downstairs bathroom and a larger sitting room complete with fireplace.
Beds are large and furnishings are comfortable and of superb quality. Bathrooms are luxurious and spotlessly clean. The staff are so friendly, efficient and helpful. They speak excellent English and go out of their way to suggest things that might make your stay more pleasant e.g. one receptionist suggested I might like to take the train to Vienna one day to see the Christmas markets there. She told me the travel time and the price of the train ticket. Others have helped with printing and providing sticky tape when we needed to pack something. This makes it so easy to make the best of your time, whether you are working or on holiday.
The hotel serves excellent food in its restaurant and there are also many superb restaurants only a couple of minutes’ walk away. On both occasions we were fortunate to be there when the Christmas markets were taking place. Much of this is just around the corner in the old town square.
The Thai masseuse did an excellent job of relaxing my back and shoulders after the flight to Bratislava.
It is such a pleasure to stay there and I look forward to returning.

  • Stayed: November 2012, travelled on business
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Thank TipperC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arcadia Hotel

Address: Frantishkanska 3, Bratislava 811 01, Slovakia
Region: Slovakia > Bratislava Region > Bratislava
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Bratislava
#10 Spa Hotel in Bratislava
#14 Business Hotel in Bratislava
#16 Luxury Hotel in Bratislava
#17 Romantic Hotel in Bratislava
Price Range: £76 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Arcadia Hotel 5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Arcadia Hotel Bratislava

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