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“Lovely rooms but they did not provide enough food for our group meal”

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Hotel Yasmin Kosice
Ranked #2 of 21 Hotels in Kosice
Certificate of Excellence
Reviewed 5 August 2013

The hotel was easy to find by car and near the centre. The rooms were modern, clean spacious and bright and airy with a view over the town. I know we were a large group but having been told there would be a buffet for us between 20.00 & 22.00 hours we arrived near the end of that to find most of the food had gone. They know how many are in the group so it is not too difficult to keep an approximate tally to see how many have been in to eat and whether they need to put out some more food.

  • Stayed: June 2013, travelled with friends
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1  Thank fritzmollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatarinaFabianova, Manager at Hotel Yasmin Kosice, responded to this reviewResponded 14 August 2013

Dear guest,
thank you very much for your review. We are very sorry for this inconvenience. We have prepared dinner for your large group, but interest for some types of food was bigger than the others. Becauce of that, in the end of the dinner, there were not as many options as at the beginning. Despite experiencing this problem I hope, that you enjoyed your stay in our hotel and we are looking forward to see you again.
With best regards,
Katarina Fabianova

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104 - 110 of 245 reviews

Reviewed 15 July 2013 via mobile

Staying here for one night, on the way from Budapest to Krakow. The hotel is situated by a main road but the noise of traffic is not a problem. Unless your car needs to be garaged, dont bother paying the €10. The free parking is fine outside the hotel. Staff on reception were helpful, providing a map and instructions for getting into the city centre. The room is smallish with a designer shower room. My bed wobbled and creaked a lot so I think it's seen a fair bit of activity.
Our only gripe was the staff in the restaurant. We went to dinner about 20.00hrs. After a couple of minutes, we were given a menu but before we could ask for drinks, the waiter walked away! We were then stoically ignored by at least 3 waiters for the next 10 mins. We moved tables as the front door to the hotel was open, making our position draughty. The new table had not been made up since the previous occupants. After another 5 mins, we left & returned to our room. I went to dinner again at 21.50. Again, I had a 10 min wait, having ensured I ordered a drink as soon as I sat down. My main course was not what I expected from the menu description but was tasty and filling. At 22.25, I was asked if I would like anything else so I asked to see the menu. Two mins later, the waiter returned to tell me the kitchen was closed, despite the restaurant time being advertised as open until 23.00hrs. I did not feel welcome in the restaurant at all. Indeed, I felt like an imposition. Peter was the member of staff in the hotel, who stood out for us. His service was impeccable.
Kosice is one of this year's European Capitals of Culture. I'm not sure why. There are some fine buildings but no programme of events taking place during our visit that we could find. In fact, i found nothing advertised between May & August. We did enjoy listening to the music by the dancing fountain in the main square, though.

  • Stayed: July 2013
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Thank Kimhaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatarinaFabianova, Manager at Hotel Yasmin Kosice, responded to this reviewResponded 27 July 2013

Dear Kim,
thank you very much for your time to write your detailed review. We apologize for the problems in our restaurant you mentioned. Immediately we had discusion with our staff in restaurant and we guarantee it will not happen again.
With best regards, Katarina Fabianova

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Reviewed 9 July 2013

Very nicely renovated hotel. Even if it looks outside a bit dated, don't get fooled. Don't give up at the reception (dated as well) and let yourself be overhelmed by the rooms. Absolutely fantastic. Spacious, with everything you may need. Food and drinks were fine as well. To be honest, i can't think of anything what went not well during this stay. walking distance to the Center of Town was accurate. really, nothing bad there.

  • Stayed: March 2013, travelled on business
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Thank Gustavb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatarinaFabianova, Manager at Hotel Yasmin Kosice, responded to this reviewResponded 11 July 2013

Dear Gustav,
thank you very much for your time to write your very nice review, we are really happy, that you enjoyed your stay and we are looking forward to your next visit.
Have a nice day,
Katarina Fabianova

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Reviewed 2 July 2013

We have spent a Valentine in this beautiful hotel in Kosice. It was a special offer with Valentine menu dinner, it was just two of us in restaurant, it was really nice. Champagne with strawberries as a welcome drink - nice! Then we spent some time in SPA, again just two of us. We enjoyed whirlpool, sauna, etc. Room was excellent, specious enough, bathroom perfect with original cosmetics. Breakfast in room service. The service was just great, stuff - nice. All in all perfect stay, relax and value. I would like to spend some weekend again there and in beautiful Kosice! Hotel is pretty close to main street/ historic center, where is plenty of pubs, bars, restaurants. Stayed there February 2012.

  • Stayed: August 2012, travelled as a couple
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Thank Peter_G83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatarinaFabianova, Manager at Hotel Yasmin Kosice, responded to this reviewResponded 11 July 2013

Dear Peter,
thank you very much for your time to send us the great review. We hope to see you again soon at the Hotel Yasmin, Kosice.
Have a nice day,
Katarina Fabianova

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Reviewed 29 June 2013

Stayed in this hotel for a week- Business. Hotel staff were very helpful, rooms excellent and clean and food was good. Room service also good! The lcation of the hotel was only ten minutes walk from the centre.

The wifi signal in my room was very weak though and at times I had to go to the corridor to communicate.

Overall a great stay and highly recommended.

Stayed: June 2013, travelled on business
Thank PatrickMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatarinaFabianova, Manager at Hotel Yasmin Kosice, responded to this reviewResponded 11 July 2013

Dear Patrick,
thank you very much for your positive feed back, we are very happy that you was satisfied with our services. We are very sorry about wrong WiFi signal because of technical reasons.
We are looking forward to your next visit.
With best regard, Katarina Fabianova

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Reviewed 28 June 2013

I stayed a week in this hotel and everything was perfect. Only problem I had, no hot water in the bathroom for one evening.
It is a very nice hotel, is quite close to the historic city centre .
Everything is modern and really clean. The bed very comfortable, bright room with large windows and curtains effective if you do not want sunlight.
The location of the wardrobe is a little bit strange, it is positioned exactly in the bathroom (!?)
The staff is really friendly and helpfull, but some are doing quite difficult in English.
Breakfast is good and varied.
The wi-fi was free for all devices and works very well.

  • Stayed: June 2013, travelled on business
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Thank Marian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatarinaFabianova, Manager at Hotel Yasmin Kosice, responded to this reviewResponded 1 July 2013

Dear Marian,
thank you very much for your time to leave your feedback. We are very sorry for problem with hot watter, due to technical reason. We are looking forward to your next visit in hotel Yasmin Košice.
With best regards

Katarina Fabianova

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Reviewed 16 June 2013 via mobile

Design hotel quite close to the city center with a nice big terrace in the back. Bathrooms are spacious and equiped with either a shower or a bathtube. Hairdryer, Safe TV...
AC unfortunately is only running when key is inserted to slot so rooms get hot very quickly.

  • Stayed: June 2013
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Thank lukkucairi32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatarinaFabianova, Manager at Hotel Yasmin Kosice, responded to this reviewResponded 27 June 2013

Dear Guest,
thank you very much for your positive review, we are looking forward to your next visit in our hotel Yasmin.
With best regards
Katarina Fabianova

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Yasmin Kosice

Address: Tyrsovo nabrezie 1, Kosice 040 01, Slovakia
Phone Number:
Region: Slovakia > Kosice Region > Kosice
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 21 Hotels in Kosice
Price Range: £58 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Yasmin Kosice 4*
Number of rooms: 155
Official Description (provided by the hotel):
Situated just a few steps from the heart of the city, Hotel Yasmin Kosice combines stylish guest rooms and suites, modern conference and wellness facilities and superb cuisine. The fully air-conditioned rooms offer you free high-speed internet access. In the Restaurant Café Yasmin you can enjoy a selection of meals inspired by the experience of hotel's great culinary team, or enjoy a selection of drinks and cocktails. After a day of business or sightseeing you can indulge in a wide variety of massages or visit the sauna and the fitness facilities. The hotel is easily reachable from the highway and is only a 10-minute drive away from the city airport. ... more   less 
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