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“Great apartments, nice Aqua park and good service.” 5 of 5 bubbles
Review of Hotel AquaCity Mountain View

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Hotel AquaCity Mountain View
Ranked #2 of 15 Hotels in Poprad
Certificate of Excellence
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great apartments, nice Aqua park and good service.”
5 of 5 bubbles Reviewed 22 February 2014

The apartment is really big and nice, great two bathrooms. Very elegant. The food is nice, but the service in restaurant needs improovment. Service in reception very competent and helpfull. Nice Aqua park, and Spa. Very good espresso in lobby bar.

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Maggiemalutka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 reviews from our community

Traveller rating
    32
    31
    11
    1
    3
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Any
English first
Kiev, Ukraine
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

Pretty nice hotel. Spa zone is a bit crowded during the weekends, but in the other time quite and pleasent. Nice restaurant with tasty dishes.
View on Tatras is awesome. But during the bad weather, mountains may be in clouds...
Hotel is a 10 minutes walk both from the Poprad historical center and Spisska Sobota historical center. If you don't like walking - use taxi - it is very cheap in Poprad.
Indoor swimming pool (50m olympic) - may be fully occupied, because there are often some children have swimming lessons.
Spa zone is very good, especially outdoor thermal pools during the winter. )

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sergii1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 10 November 2013 via mobile

I stayed here for one night due to the business meeting / workshop And luckily was assigned to mountain view and not riverside resort... Room is well equipped, but on the other side it is quite hard to get to the room from the reception desk. Hotel services such as restaurant or aquacity itself is also recommendable. If you're looking for nice mountain view (basically whole High Tatras) this is wher you would like to stay.

Stayed November 2013, travelled on business
Helpful?
1 Thank TomasKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev, Ukraine
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 3 November 2013

The visit was to find the place to go with children in winter time water complex and close to Tatras.
The place is a part of big Aqua complex, which is full of people. Too much IMHO. It is really popular, even the parking place of the hotel was fully packed,so I had to park close to it, which is OK, as they have security guards on the street.
Hotel itself gives a strange filling starting from the reception.First, when I spoke my native language it was explaid that nobody speaks it, so we had to continue in one of the romanic languages I speak. Later it appeared that my Ukrainian is very close to Slovak ( at the same place and person ) and raised no more problems in communication.
Rooms are big. Good for the smokers, have a balkony.
Minibar is in place, we found a bottle of white wine being trickely half-drunk,with a screw cork on a place, which I brought to the reception. It was promised to me to be changed.It was not done and not charged later.Thanks.
Dinner is a swedish table. Place is clean and food is good, included in the room bill ,drinks are to be paid of course. Waiters are trying to be helpful, but wheh I asked about the dish ( not to leave it uneated ,case I don't like it ),the chap told me he had to ask about it on the kitchen.I guess waiters should know what are on the table. Breakfast was OK.
Rooms are shabby, wallpaper is staring to get out in the corners,electrical socket as well was not fixed,electrical water cattle looks like it was aircrash ( but it worked). Airconditioner was not adjustible, it was very hot and diffucult to sleep.
Some years ago it was , probably a good place.Now it needs update. The object is not considered any more like a place for the next vacation with children. I am glad it was only one night.

  • Stayed October 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Taras V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 7 October 2013

Spent 3 days here due to a conference which was held in this wellness complex.
The room I got was huge with appropriate equipment and big bathroom. They even have a water pot offering tean and coffee. Each room has free internet with cable while public sections have a free wifi.
The complex is surrounded by the Tatra Mountains offering a great view from several places of the hotel.
The biggest advantage however is the wellness section. 50 m long covered pool, 3 types of thermal baths, steam saunas and the Blue Diamond (jacuzzi part) make the experience perfect. My favourite are the hottest (38 C) thermal bath with the bubbles and the Blue Diamond II with the pool bar (bar seats underwater).
The only disadvantage is the food. The same types are offered twice a day (we also had lunch), they are tasteless and very average. But drinks (especially beer) are very cheap.
The restaurant is the only reason why it doesn't worth 5 stars.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Krisztina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed 18 September 2013 via mobile

We booked this hotel based on recommendation. What a mistake. It should be 4* hotel. Not sure how they got so many stars. Reception looks like gyms entrance or some sport club,smells of chlorine or something,rooms are purely basic and small not even mentioning the bathroom. Travellodge in UK has similar if not better in some aspects. Only good thing was view. We immediately asked for refund and left to proper Hotel in high tatras! Staff was really rude and slow here and it was disaster from the first second.

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank anna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 29 August 2013

I call those vacation EXCELLENT. It took me a while to figure it why. It was my 4th vacation with kids in an aqua in a row (Prague, Budapest, Bulgaria) and the best one. It is hard to compare Golden Prague or Majestic Budapest to Poprad but indeed in such competition Poprad wins. I think it is combination of four factors.
People - for city, hotel employees and hotel management it is main income source so apart of professionalism one can experience also friendliness and devotion.
Size - the area is huge and full of attractions (i.e. volleyball). On 15th of August (Polish long holiday) there was ca.1500 people in the pool - it was crowded then but usually it was ca 1000 at noon and almost empty in the morning. You could enjoy all without queues. And still at
nights it is extremely quite both from inside and outside.
Food - it was really something. Usually food in such resorts repeats in 2-4 days cycle. In here it was really surprising every day.
Outside attractions - High Tatras with its lakes (Strbske Pleso), hiking and cable-ways (Tatranska Lomnica) is a big attraction for 4-15y. kids even Karluv Bridge cannot win this competition.
View from 5th floor is breath taking.
I was also slightly surprised with guests structure - 50-60% Poles\Slovaks, 15% Russians, 15% Brits, 10% others.
As i remember from high school British monarch visits each country only ones and Queen has chosen this hotel for staying in Slovakia.
This is how I explain high stake of English visitors.
Again as I remember from high school High Tatras are pocket size Himalayas so kids will enjoy mountain trips.
I think that for family with kids or 20/30y visitors it is a great spot for 7-14d staying.

The only contras are minor: the complex is a maze, it took me a while to learn all curves. No wifi in rooms only lan - after all
I'm not sure whether it is minus during holidays.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank piviero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel AquaCity Mountain View

Property: Hotel AquaCity Mountain View
Address: Sportova 1397/1, Poprad 058 01, Slovakia
Region: Slovakia > Presov Region > Poprad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 15 Hotels in Poprad
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel AquaCity Mountain View 4*
Official Description (provided by the hotel):
Standard rooms **** For those taking a short break or holiday, the rooms are within a short indoor walk of AquaCity's fantastic geothermal waterpark and spa facilities, its restaurant and bars. 37 contemporary double rooms, 30.2 m2, or single rooms with extra beds all rooms with LCD TV, satellite TV, radio spacious en-suite bathrooms with shower bath, toilet and hair dryer complimentary towels, bathrobes and hotel cosmetics tea and coffee making, with individual safe ... more   less 
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Also Known As:
Resort Aquacity Mountain View

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