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AquaCity Seasons Hotel
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Reviews (63)
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24 - 29 of 63 reviews
Reviewed 30 May 2008

Travelled to Poprad with my husband and two kids aged 12 and 15 by Sky Europe from Luton airport on 24th May - flight was fine, Poprad airport is quite small but efficiently operated.

Aquacity is on the edge of town with a spectacular backdrop of the High Tatras Mountains. We stayed in the Mountain View 4* part of the hotel on half board for five nights. We had two interconnecting twin rooms with modern decor, very clean, lovely bathrooms with rainwater showers, very comfortable mattresses (but very lumpy pillows!), and plenty of space and storage. Guests are provided with white towelling dressing gowns to use the pools and spa, which feel luxurious. The hotel is cleverly designed to allow guests to be separate from day visitors in the hotel with reception and lobby bar on the third floor above the public entrance to the water park, and the hotel restaurant on the first floor.

I think May is low season, and the hotel itself was not fully occupied, but the pool areas were busy with day guests, often school or college parties with groups of kids of all ages. On one of the days, the group became quite boisterous in the outside pools, which was not very relaxing and we left the pool area to go to the spa, which was very quiet. In the spa, there is a large whirlpool, tanning room, and about six different steam rooms, plus a massage room.

Unfortunately, the main children's outside pool area with slides and flumes does not open until mid-June, which was a bit disappointing for our kids, and would probably have diffused the effects of the school parties as they would have had more space to play.

Inside, there is also an enormous Olympic sized pool for lane swimming, two smaller pools with swim up bars, a small indoor toddler pool, and a larger thermal pool where the lazer show is held in the evenings, which is spectacular.

Outside there are three pools which increase in temperature from 29C to 34C to 39C. The pools are all lined with stainless steel, which retains the heat and is very comfortable on the feet!

The food in the restaurant was very nice, the breakfasts consisted of different types of bread and rolls with various cheeses, cold meats and jams etc, and cooked food such as sausages and eggs, coffee, tea and juices. Suppers were buffet style as well with a salad bar, 3/4 main courses of different meats, fresh veg, and a veg option, with cakes for pudding.

We walked into Poprad centre most mornings about 10 minutes away. The centre has been restored very attractively with painted buildings and two attractive churches. There are several cafes with outside eating areas. Outside the centre is a little more rundown. Local people were very friendly and helpful and most staff in the hotel spoke adequate English. Prices are very keen, but I understand that Slovakia is taking on the Euro in 2009, and I bet the prices increase then.

One morning we caught a tram from the train station to Stary Smokovec, a village in the foothills of the mountains. The journey took about 20 minutes and cost 40 Sk (£1) each. At the village you can take a cable car further up the mountain. and take a walk around or have lunch in a restaurant. Unfortunately, it was quite misty and we didn't have a good view, so I would suggest going on a clearer day.

All in all we had a very pleasant relaxing stay and the kids had a great time as well.

  • Stayed: May 2008, travelled with family
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2  Thank clairamon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2008

Had a girly weekend with my two daughters in October 2007. What a weekend it was, stayed at the 4* Mountain View paid extra for a top floor suite and it was great, two bathrooms, separate lounge, two mini bars etc. The Aquacity Spa was fantastic, spent most of the time in one pool or another. Watched the sound and laser show every night it looked different each night depending on where you sat/lay to watch it. The location isn't the best but didn't venture far from the spa anyway. Would go back again.

  • Stayed: October 2007, travelled with family
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Thank lal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2007

40 of us stayed at Aqua City and were transported each day on a coach to the ski resorts. Skiing was OK, but being late in the season, not much choice of runs.

Aqua City itself is just fantastic, we stayed in the Mountain View, which is the 4* section. Rooms absolutely lovely. Food OK. The thermal pools and spa really great after a day on the slopes - we hardly saw the children !

I would recommend Aqua City to anyone. Great place.

  • Stayed: April 2007
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1  Thank SUTDTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2007

Having Heard of Aqua City through the "Buzz" in the Industry, I had great expectations of this new resort.

Upon arriving in little Poprad i was immediately blown away by the airport!
this is, i believe, the highest altitude airport in Europe...and it faces an entire chain of Mountains( 3rd highest in europe)!!

Very efficient airport that takes flights directly from London.

after a 10 minute drive we arrived at the famed Aqua City....!

Upon entering i was whizzed through check in and brought to my room.

The quality of the rooms is impeccable!!...clean, modern, confortable and most importantly...functional!!
this resort has a 3 star hotel as well as a 4 star hotel called the Mountain View( we stayed at the Mountain view)

Throughout my 5 day stay, the service was flawless and for once in my life i can safely say that the word "no" was never uttered in my presence!
The service was so exceptional that they even offered to change the position of the satellite dish to provide me with more english channels!

The resort itself is something else...as far as your eye can see..pools pools and more pools(hence the name...Aqua City),,one of these pools is host to the most electrifying Laser show(yes in the pool) ive ever seen!!

the spa is exceptional with steam room, menthol steam room, herbal steam room, tanning room( a room not a bed!!), relaxation room, massage, massage showers, relaxation rooms, ice pools, ice cave ....and the list goes on!!

The resort itself offers every comfort and is impeccably clean with what i can only refer to as the most advanced conference center i have seen to date!

If you think i sound euphoric about this place you are absolutely correct!
It is a true experience!
I reccommend Aqua City to absolutely everybody and i will definitely visit it again,,,and again!!

pure relaxation in a great atmosphere sorrounded by all the modern comforts and amenities as well as entertainment!

AQUA City offers something that no other resort in europe can say they offer...a completely guilt free holiday!!...no emissions at all!...

a big thank you to all the staff at aqua city for making our stay something to remember!

khalil

  • Stayed: November 2007, travelled as a couple
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5  Thank el-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Budapest , Hungary
17
Reviewed 19 April 2006

Very kind personnel at making your reservation and at the reception desk with a good command of English.

Very rude guards and parking personnel, very poor car park.

AquaCity is not a resort, not a hotel; it is a great aquapark with some 10 rooms for thuse unlucky, who happen to believe they can relax here as the homepage suggests.

Hundreds if not thousands of Aquaprk guests walking trhough the 'hotel' hall every day;
strong trembling and loud noise in the nicely furbished rooms/suites due to the spa machinery on the other side of the room walls and the on-site construction work.

Great swimming-pool-investment at a poor surroundings.

Go to the spa but not the hotel.

  • Stayed: February 2006
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7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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