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“A gem in the foot of the Tatras”

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Grandhotel Stary Smokovec
Ranked #1 of 1 Hotels in Stary Smokovec
Reviewed 5 December 2013

A very nice old hotel. We had a deluxe room which was marvelous. Nice views. Excellent spa. Very good food. Nothing to complain. It was exceptional.
We had a dream holiday for 4 days. Wish to visit again soon.

  • Stayed: November 2013
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1  Thank cartravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 8 December 2013

Dear cartravel,

Thank you very much for sharing your valuable feedback with us. Me and our team are very happy to hear that your stay met with such high ranking with our services and hotel. In short period of time we will update our a la carte menu and will offer more types of massages at our Grand SPA.

Definetely we are looking forward to welcome you at our Grandhotel Stary Smokovec.

Sincerely Yours,

Marek Koumal
Hotel Director

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Reviews (218)
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95 - 101 of 218 reviews

Reviewed 20 September 2013

We four ranged in ages from 65 to 73 and we really enjoyed this hotel. Having done a cruise of the Danube and then started our road trip adventure, we were glad to get out into the countryside and see how the 'real people' live. The hotel turned out to be quite historical and we loved checking out the pictures of when it was occupied by the German army and they how it became the Slovakian government seat until they were able to establish a more permenant setting. It was interesting that the wealthier residents donated their furniture so that the hotel would have furniture because it had been stripped when the Germans left it. Great spa, breakfasts and dinner, along with great service. Wish we had gotten the half board instead of just breakfast, because we ate there anyway. I am sure that would have saved us money.

Room Tip: We had a room facing away from the mountains and parking. It was fine for us and we enjoyed the wed...
  • Stayed: August 2013, travelled as a couple
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1  Thank Kathleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 24 September 2013

Dear Mrs. Kathleen K.,

Thank you very much for sharing your moments of your stay with us. I'm glad you did enjoy your stay with all your friends as much as the superb location of Grandhotel Stary Smokovec in High Tatras.
We are very proud of our history which started in 1904. Since then many famous people, politician and actors visited our hotel. The a la carte offer which you had a chance to try is a dedication to their visit.

I'm looking forward to welcome you at least once again or any of your friends at our Grandhotel Stary Smokovec in near future.

Have a wonderful day.

Sincerely Yours,
Marek Koumal
Hotel Director

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Reviewed 13 September 2013

We had our wedding reception here in August and as a result a number of English and Slovak guests were staying at the hotel.
The location is perfect - at the foot of the Hrebienok funicular - even the older members of the party were able to get out and about.
The service was excellent - everyone felt looked after and at home - any questions / requests were dealt with promptly and with a minimum of fuss. The waiting staff also went out of their way to be of assistance - their English was very good which made things much easier. Reception were also able to provide an impromptu baby listening service for one of our party!
Breakfast is extensive - probably the most extensive I have ever experienced and evening meals covered international as well as traditional Slovak options.
The overall ambience of the hotel is one of relaxed comfort and this suited us perfectly.
We will definitely be returning and our thanks go to all the staff but especially Peter K (venue manager) and Samuel (waiter) for making our stay so memorable.

  • Stayed: September 2013, travelled with family
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Thank Colin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 17 September 2013

Dear Colin Tyler,

Thank you very much for sharing your wonderful experience at our Grandhotel Stary Smokovec. It is very important for my colleagues and myself that what we do and how meet satisfaction of our clients. It was great to hear that the special day was as best as it could be.

Your compliments to my colleagues will be communicate and especially to Mr. Peter Kusy and Mr. Samuel Vira.

Once again thank you very much and as you wrote, we are looking forward to welcome you at least once again at Grandhotel Stary Smokovec.

Sincerely Yours,

Marek Koumal
Hotel Director

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Reviewed 26 July 2013

We stayed only one night in this beautiful hotel in Stary Smokovec, although we wish our stay would have been longer. We booked an unbelievably low price for our rooms on Booking.com, which included half board - dinner and breakfast. The hotel itself is in a beautiful setting, with views of the towering Tatras rising up behind it. The spa and pool area was surprisingly extensive, with several kinds of saunas, a resting area, foot baths, and massages available. We spent several hours enjoying all the amenities in this area of the hotel. Dinner was in the beautiful dining room with spectacular views of the mountains, and the food was quite good. An abundant fresh salad bar accompanied the meal, which we appreciated so very much - we had been eating far more meat than we are used to, and delicious fresh vegetables were what we craved! In the morning, we took the nearby cable car up on the mountain and then hiked down, vowing that we will return one day and stay longer to take advantage of all that this area has to offer. If you are driving through Central Europe, the Tatras and this hotel in particular make a wonderful rest stop in between cities.

Room Tip: Ask for a mountain view room
  • Stayed: July 2013, travelled with family
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Thank 4kidsfromTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 28 July 2013

Dear guests,

first of all, let me thank you for a review which made my day! I'm glad you did enjoy as our hotel, spacious rooms also with Mountain view and balcony, benefits during your stay, wonderful Grand Spa, delicious gastronomy and of course High Tatras.

Hopefully we can welcome you once again as you plan you trip to Europe in near future.

Have a great day.

Sincerely Yours,

Marek Koumal
Hotel Director

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Reviewed 16 July 2013

Clean, comfortable and quiet, even with the windows open. Excellent central location for exploring the Tatras using TEZ rail. We got the half-board option and were glad we did; after a day of walking/hiking we did not want to look for a restaurant. Went to Spis castle for a day trip using TEZ rail and buses. Staff was helpful getting us to Zakopane when we left. Good value for money but don't expect luxurious.

Stayed: June 2013, travelled as a couple
1  Thank Alibooba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 28 July 2013

Dear Alibooba,

Thank you very much for you great review for your stay with us. I'm glad you did enjoy as our hotel also the location. Great to hear that our staff was so helpfull during your trip in our region.

I'm sure you did enjoy your trip as much as you could. Would be great to welcome you once again at our wonderful Grandhotel Stary Smokovec with all its benefits and wonderful Grand Spa.

Have a great day.

Sincerely Yours,

Marek Koumal
Hotel Director

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Reviewed 12 July 2013

We enjoyed a most comfortable stay in this luxurious hotel in late winter/ early spring, with fresh snow still around. We made use of the ski school only 500m away, and then relaxed in the indoor pool. The cafe/bar and restaurant were excellent, and our room was spacious and beautifully appointed. Altogether, this was a delightful place to stay for a few nights in the Tatrys and we would definitely return.

  • Stayed: April 2013, travelled with family
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Thank Helen I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 18 July 2013

Dear Mrs. Helen,

First of all, let me thank you for sharing your wonderful experience with us. As I can see whole our team did all to make your stay at our Grandhotel Stary Smokovec most enjoyable.

We hope we can welcome you at least once again maybe this summer?

Once again, thank you very much.

Sincerely Yours,
Marek Koumal
Hotel Director

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Reviewed 24 June 2013

I spent a night in Grandhotel Stary Smokovec with a friend. The staff was kind and friendly enough to let us keep our luggages before check-in and after check-out in their store room which is locked. After a couple of hours of hiking, we went to the wellness centre; it's well maintained and the facilities come with good varieties like spa, steam bath, sauna, swimming pool, Kneipp cure and relax zone... what makes it even better is that they burned nice aroma oil in the whole wellness centre. Our booking came with buffet breakfast and it was simply fabulous, the selections were good too. I love their English breakfast, hot choc, and tea with a few flavours. We had our dinner in their restaurant, everything was good except the attitude of a waitress which wasn't very friendly and polite. However, I am willing to compromise this minor flaw taking into the consideration the job well-done in all other areas. I will definitely go back to this hotel again.

  • Stayed: June 2013, travelled with friends
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Thank Rita3933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 25 June 2013

Dear Rita3933,

First of all, thank you very much for taking your time to share your feedback for your recent stay with us within our tripadvisor family.

I am very happy to hear that you did enjoy your stay with us.

I'm looking forward to welcome you at least once again at our wonderful Grandhotel Stary Smokovec.

Sincerely Yours,
Marek Koumal
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grandhotel Stary Smokovec

Address: Stary Smokovec 38, Stary Smokovec 062 01, Slovakia
Region: Slovakia > Presov Region > Stary Smokovec
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Stary Smokovec
Price Range: £59 - £488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grandhotel Stary Smokovec 4*
Number of rooms: 79
Official Description (provided by the hotel):
Grandhotel Stary Smokovec, whose history reaches already to the year 1904, is a four-star jewel of the High Tatras. Their heart - Stary Smokovec – with a background of the majestic Slavkovsky Peak, is dominated by this romance of the last century and offers a comfortable basis for your unforgettable stay in the Tatras. ... more   less 
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Also Known As:
Grand Stary Smokovec

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