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“Very nice Hotel”

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Grandhotel Stary Smokovec
Ranked #1 of 1 Hotels in Stary Smokovec
Reviewed 13 July 2014

Grandhotel is one of the most famous hotels in High Tatras with its own history and we absolutely enjojyed our stay there. The Hotel is located few steps from the cable to Hrebienok and is also a starting point for several hikings. The building is just amazing, really historical but the interior nicely refurbished. The staff is very helful, welcoming and friendly. The rooms are spacious, very clean and although there is a lot of rooms on the each floor, you do not hear anything. Breakfast was just incredible! One of the best breakfast we have ever had all around the world. The price for the Hotel is worth of stay, beside the accomodation we enjoyed also indoor pool and spa.

  • Stayed: August 2013, travelled as a couple
    • Location
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1  Thank Martina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 21 July 2014

Dear Martina K.,

Thank you very much for your wonderful review. It is great to hear you did enjoy every kind of our service and rooms with our gastronomy and location. Thanks to our rich history we already offer for few months live music - every Friday and Saturday you can enjoy our saxophonist which plays any kind of music also on request.

I'm looking forward to welcome you at least once again during summer season.

Once again, thank you very much and have a wonderful day.

Sincerely Yours,

Marek Koumal
General Manager

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Reviews (223)
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84 - 90 of 223 reviews

Reviewed 25 June 2014

Went there only for one night and probably wont go there again until they give the hotel a new touch. all furniture, wallpaper, bathroom should be a bit refreshed!
nice spa and good location otherwise! but not a 4 stars as they think.

  • Stayed: June 2014, travelled as a couple
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2  Thank Venusa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 2 July 2014

Dear Mrs. Venusa13,

thank you for your feedback. I would like to apologize if your stay did not expect your needs and expectations. Our rooms are one of the biggest in High Tatras and as we are celebrating the 110th anniversary our hotel will have some very important changes throughout whole hotel this year.

Once again thank you very much and have a wonderful day.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed 18 June 2014

First of all - perfect location, amazing view from hotel, near is small old church. Rooms are really big and comfortable. Clean service works good. It would be good them to refresh bath. Hotel has big swimming pool and spa zone. Gym is also available but too small as for me. Breakfasts were tasty, we also tried supper for additional payment - 15 euro per person. We had a standard room, but very spacious and comfortable, bathrobes, which is convenient for spa. Staff polite and nice.

  • Stayed: April 2014, travelled as a couple
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Thank Tetiana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 27 June 2014

Dear Mrs. Tetiana B.,

Thank you for your feedback. I hope that your stay with us met your needs and you had a great time. I believe that our location helped you to enjoy High Tatras much more. And I can agree with you that our rooms are very spacious than you would expect, which starts from our standard rooms. The LUX category and suites offer also a balcony - a perfect way to enjoy your stay with breathtaking view.

I hope we can welcome you during this summer season again.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed 17 June 2014

It has been our seventh time visit. We don't want to compare each visit but this was first time with our baby. We expected high standards as usual. There was everething perfect as usual but what surprised us this time how babyfriendly the hotel and it's staff were. We'll certainly come back next year and we recommend this hotel to everyone who loves pure nature, fresh air in combination with luxury.

Stayed: June 2014, travelled with family
1  Thank irenicus79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 27 June 2014

Dear Mrs. Irenicus79,

Thank you for sharing your feedback for your recent stay at our Grandhotel Stary Smokovec in High Tatras. It is great to hear that even with your baby your stay was superb with the same high service you did expect. We try our best that every of our guests will get highest possible service.

We are looking forward to welcome you again.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed 14 June 2014

Great old style hotel that brings you right into the atmosphere of an old times but in 21st century. Perfect services, nice stuff, cosy rooms. Every day brings pleasant event or surprises. We enjoyed evening opera concert with panorama of High Tatras just behind. We absolutely loved express lunch - what a great idea to bring three courses lunch in 15 minutes. We even got it in 13 during the busy wedding day in the hotel! We fully recomend this hotel for stay in High Tatras and we will definitely come back.

  • Stayed: June 2014
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Thank Silvusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 16 June 2014

Dear Mrs. Silvusa,

Thank you very much for your great feedback. I'm glad to hear you had perfect experience with our hotel, my colleagues, services and gastronomy.
Also great to hear you enjoyed the express lunch - we guarantee that you will get the three courses at once in 15 minutes or less.
And the evening opera concert - we're planning to have more during the summer - I'm looking forward to welcome you at our Grandhotel.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed 10 June 2014

This Hotel is GREAT. Friendly people, very good service, indoor swimming pool (with no people early in the morning), buffet breakfast with a great choice, big clean rooms with a nice view...
That is what I expect from the hotels. That was a great time there (4 days).

  • Stayed: May 2014, travelled on business
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Thank Cut121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 16 June 2014

Dear Cut121,

As General Manager of Grandhotel in Stary Smokovec I would like to thank you for sharing your feedback with Tripadvisor community.

It is great to hear you had so great experience during your 4 day stay. I hope, that in short future we will be able to welcome you at least once again this summer.

Sincerely Yours,

Marek Koumal
General Manager

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Reviewed 4 June 2014

We had a very nice experience staying at this hotel. Excellent service (including an English-speaking staff) and great ambiance. It's the perfect spot to base for hiking or other activities in this beautiful location. Some people mention it is "worn" - I would say it looks inviting and comfortable, from another time period altogether.

Our room was terrific, other than being a little close to the outside terrace for the late-night crowd, but closing the windows closed them out as well. The food was very good for both breakfast and dinner (half board). I'd happily stay there again if I get the chance!

Note: There is no internet / wifi available in the rooms. Just in the common areas downstairs.

  • Stayed: May 2014, travelled as a couple
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Thank ajweigl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marek K, General Manager at Grandhotel Stary Smokovec, responded to this reviewResponded 16 June 2014

Dear Tinger17,

thank you very much for sharing your wonderful feedback. I'm happy to hear that during your stay there you had only great experience with our hotel, services and gastronomy.

Hopefully you will be able to visit us during this summer. We prepared some new activities we didn't have last year such as tandem bike, croquet etc.

Have a wonderful day,

Sincerely Yours,

Marek Koumal
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grandhotel Stary Smokovec

Address: Stary Smokovec 38, Stary Smokovec 062 01, Slovakia
Region: Slovakia > Presov Region > Stary Smokovec
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Stary Smokovec
Price Range: £74 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grandhotel Stary Smokovec 4*
Number of rooms: 79
Official Description (provided by the hotel):
Grandhotel Stary Smokovec, whose history reaches already to the year 1904, is a four-star jewel of the High Tatras. Their heart - Stary Smokovec – with a background of the majestic Slavkovsky Peak, is dominated by this romance of the last century and offers a comfortable basis for your unforgettable stay in the Tatras. ... more   less 
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Also Known As:
Grand Stary Smokovec

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