Was in Kaunas for 2 days on a conference. Booked this hotel based on reviews. Rated 4-star but really turned out to be a 2-star hotel in many ways. Was supposed to arrive into Kaunas at just past mid-night from Hamburg via Riga, but connection cancelled (beware Air Baltic - they frequently cancel flights if the number of passengers is not worth the fuel!). Was bused to Kaunas on a coach - a 3.5 hour ride. Arrived at the hotel at 0345 to be greeted by a very pleasant receptionist. Check-in effortless. Was supposed to have a deluxe double, but ended up with a quad (1 double, 2 single), probably because of my late arrival. Spacious, very clean (even the carpet and bathroom), his and her basins but plain and certainly not 4-star. The double had a single duvet that did not cover the bed (and hardly covered me). I went down for breakfast at 0945 and found almost all the food gone. Buffet average (not 4-star), and there were no sausages. I asked a waitress if more were coming and she told me plainly that it was 0950 and there would be no more food. I asked if the chef would make three sausages for me (after all these type of sausages are boiled and do not take any time to cook). She told me in no uncertain terms that it was out of the question. I went to the reception and spoke to the head receptionist Julius, asked for the manager and was told that he was out. Julius asked if he could help and I recounted the story. He apologised but didn't give any further help. The stay was otherwise uneventful but I certainly would not stay there again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, HotelsClick, Ebookers, Evoline ltd, Cancelon, getaroom.com and 5viajes2012 S.L. so you can book your Kaunas Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.