Perfect location.Simple,but cosy rooms.Staff- WOW. I traveling a lot,but never seen such unprofessional and an unpleasand staff! If you want to be considered as a guest,do not stay in this hotel.Booked a room in this hotel in March 2012.Nobody asked me to pay in advance,but very last minute I received e-mail.The room was booked on booking.com and people paid already.So, in the middle of holiday,me with two children have been moved to guest house,not far away from hotel.After one night we came back to hotel,but another room.A receptionist told us:"executive".TVdidn't work,because they rent all satelite boxes to other guests.By the way,I paid for TV when checked in.A room hasn't got a kettle,but a receptionist gave it when I asked.After few hours another guy come to collect a kettle,because someone asked for it.Well,me and my kids didn't feel like a guests.More like I paid money for very rude attitude.I hope so it's just because we are lithuanians.If staff treating foreign people like us,I don't think so Kaunas will have so many guests.
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