We have chosen the hotel as a venue for our New Year celebration place as well as short winter holiday break. It has been the fourth time we have stayed at the place, for the second time we have chose it as a New Year celebration place. Definitely, for the last time.
The location of the hotel is perfect. The sea and astonishing park are at a stone's throw. The hotel itself hasn't changed that much in three years since it was opened. Just facilities have undergone natural deterioration. The spa is really good, i.e. All the saunas and pools, flooring suitable for children not to slip, outdoor pool and sauna also bringing much joy both for the kids and parents. Even the change of the rule that children are welcome in spa until 7pm (it used to be 10 pm): did not make us that disappointed, as some visitors without children would like to relax in peace and quiet.
However the New Year celebration was a total failure. yet it cost not that little, ie 150 euros per adult and 30 euros per kid just for the food, a glass of champagne and the promised chidren entertaining programme. The only good thing was a welcoming glass of Moet Champagne. Everything else was a flop. All guests celebrating New Year were divide into two halls, the one with children thus waiting for the promised entertainment, the other for the romantic dinner for couples only. Thus we stayed in the one with other parents with kids. Everything started at 8 pm. The waitress kindly asked us when we would like to get our main course. We preferred it to have until 10 pm as we expressed our wish to go on top of the hotel for the fireworks by midnight. In reality as we failed to get it by 10.30 we started urging for it, yet the waitress just managed to excuse herself by saying that they were serving the hall with the couples first of all, so the one with the kids was supposed to wait... In fact just at 11.50 when she saw as leaving the hall with the exhausted kids for the fireworks, she said that the food was Already on the way. So we asked for it to be served in our room. So we had a chance to enjoy our cold main course ( actually nothing to enjoy): at 1 am in a room after all the fireworks. Is that really a 5-star service?????!,!,,,,,
What was the worst was the children entertainmnet programme. Beware!!!!! The programme in the hotel was performed mainly in Russian even though we live in Lithuania and our official language naturally is Lithuanian! Besides out of 16 tables, only 4 tables were serving guests form Russia, Belorussia or Ukraine. The remaining ones were Lithuanians.. Yet instead of Santa Claus we had Died Maros (the Russian equivalent). May i dare to ask why????? The chidren were addressed in Russian. Why??? They don't understand it at all! The children were encouraged to sing Russian popular songs. Why??? They are not familiar with them! The only reason of doing this is the owner's wish to please Russian visitors. But why? There were the majority of Lithuanians and some Swedish and Latvian guests as well. Yet i failed to understand what i payed the huge money for...
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- Also Known As:
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