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“The audiotour was crap!” 1 of 5 bubbles
Review of Vilnius City Tour

Vilnius City Tour
Book In Advance
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US$137.39*
and up
Three Capitals of Lithuania Trakai Kernave Vilnius
Ranked #10 of 50 Tours in Vilnius
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Attraction details
Owner description: One trip duration: 1h 10 min. 24 h and 48 h: HOP ON-HOP OFF tickets Languages: English, Russian, Italian, French, German, Spanish, Polish, Lithuanian, Finnish, Swedish, Norwegian.
Norway
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 76 helpful votes
“The audiotour was crap!”
1 of 5 bubbles Reviewed 12 July 2013

This review is for the audio city tour. I dont know how the live guide tour is!

There was surprisingly little info on the audio tour. Volume was also very low, so it was very difficult to hear what was being said both in English, German, Spanish and my mother tounge. I understand all these languages excellent or fairly well, so it was a huge dissapointment not to get more out of the tour because of volume!!!

Where we sat at first the language suddenly swapped on its own. I mean that it went from English to Russian to French and so on, without me pushing the buttons. This was really annoying and it happend several times. We changed places. Language was now stable, but volume still low. A bit later all audio dissapeared. We checked 6 seats and none had audio. Other passengers complained about the same problem. After 25 minutes we had enough and got off the bus. We paid 80Lt and got 30Lt back which was something, but in reality we vasted an hour and 50 Lt.

In addition to all this, it was not possible to hop on and off. That would have been a big bonus, since we got so little info.

Visited July 2013
Helpful?
1 Thank kjerstilsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius_City_Tour, Manager at Vilnius City Tour, responded to this review, 15 July 2013
Thank you for your review and we apologize for all inconvenience. Unfortunately it was a tour when the system were wrong and we are very sorry about that. We have a lot of tourist on this audio guide tour everyday and the audio system made not nice joke with us that day, but it is fixed now. We will try that this does not happen again. Have a nice day!
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78 reviews from our community

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Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Loughton, United Kingdom
Level Contributor
157 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
“Recommended - but don't rely on their office!”
4 of 5 bubbles Reviewed 15 June 2013

My friend and I decided to go on this trip having seen plenty of flyers/advertisements in the various Vilnius guides we picked up. Unfortunately our initial experience was terrible - we arrived at their office in the Old Town at 3.30 one rainy Saturday afternoon to be told that the person had left for the day (despite being open until at least 5!) Hoping for better luck at the tourist office, we were told that they were only an agency and we should phone direct. Not wanting to pay the extortionate costs of mobile calls abroad, we asked our hotel to book for us.

Luckily the tour itself was very enjoyable and well organised. Our guide spoke excellent English and was keen for us to learn as much about Lithuania as possible. Trakai is a beautiful place very easily accessible from Vilnius and definitely worth a visit.

Please sort out your office though - you must be losing a lot of bookings through staff leaving early!

Visited May 2013
Helpful?
1 Thank midlandsgnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
40 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Informative Tour Bus”
4 of 5 bubbles Reviewed 30 May 2013

I went with my brother and sister on the tour bus as we wanted to see parts of the City we usually wouldn't find on foot. We boarded the bus at the beginning of the tour opposite the Cathedral Square (you can also board the bus at the bus stop by the side of the Town Hall opposite the art gallery), bought the tickets on board the bus and took our seats (There are a few tourist leaflets and booklets at the airport, if you happen to pick one up, there is a voucher for 5 Litas off the 11am tour. Be careful if the sun is out because the open top bus allows all this glorious sunshine burn away at your skin, so make sure you wear sun cream and maybe a hat to protect your skin. It was easy to navigate between languages, however make sure your headphone work properly as only one of my headphones worked. The Driver will go around each passenger and ensure you have the correct language you need and make sure it is working properly before departing. The audio guide was informative, however they spoke very quickly so it was hard to take all the information in and remember details of certain areas or buildings. Overall it was a good cheap way of viewing the City (40 Litas each) There is another tour Company that offers an actual English Speaking tour guide which would probably be more beneficial if you have questions about certain areas or monuments/buildings.

Visited May 2013
Helpful?
1 Thank KIMdorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius_City_Tour, Manager at Vilnius City Tour, responded to this review, 3 June 2013
Thank you a lot for the review. Have a nice summer :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
111 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
“Great overview of city”
4 of 5 bubbles Reviewed 8 May 2013

Sightseeing tour gives you a nice overview of the city. With any bus tour, it is hard to take photos when the vehicle is moving. Unfortunately the audio guide system was not working so my friend had to translate the entire tour for me. So I think the guide gave a lot more infothan my friend could translate. The tour is 40 lta for one of us and 75 lta for the other. A little pricey for the advertised time but our tour may have lasted a little longer bevause the bus apparently broke down though we did not really notice anything but we had to switch to a smaller vehicle which did not have enough seats. Fortunately the tour guide was able to adjust rather well and the chane was fairly seamless if you did not know better. The tour included two stops. One at Cathedral Square from where we walked past Vilnius University. Then boarded the smaller replacement shuttle and drove to St Anne's Church where we got off again at the church and then went to the Baltic Amber museum which was quite interesting. You can try the amber alcohol drink for free. We then boarded and got off near the Gatesof Dawn where the tour ended. We did get a refund for not having the English tour available which was really nice.

Visited May 2013
Helpful?
Thank flypenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius_City_Tour, Manager at Vilnius City Tour, responded to this review, 13 May 2013
Sorry for the inconvenience because of the bus. And thank you a lot for your review!
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Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Tour to Trakai”
4 of 5 bubbles Reviewed 12 February 2013

Me and my mother were in Vilnius on November,2011 in a tour to Trakai and our guide was Justina, wich are very good tour guide and gave us some good tips about our trip... Lituania is a small(compared to my country-Brazil) but a very nice place to visit and travel out. It's worth a trip to it, mostly in summer, and Trakai... you all must visit Trakai.

Visited March 2012
Helpful?
2 Thank Juanga2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vilnius_City_Tour, Manager at Vilnius City Tour, responded to this review, 21 April 2013
Thank you a lot. Yes Trakai is the most amazing plases in Lithuania and only 30 km from Vilnius and Justina is one of the best our gides.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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