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“Good service and rooms”

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Radisson Blu Royal Astorija Hotel, Vilnius
Ranked #10 of 88 Hotels in Vilnius
Certificate of Excellence
Helsinki, Finland
Level 5 Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good service and rooms”
Reviewed 22 May 2014 via mobile

I have stayed here now 4-5 times. Always a good service and ok rooms. Location in the hearth of old town is big bonus. Breakfast is nice buffet, something for everyone. Hotel restaurant is ok but expensive in Vilnius level. Hotel also offers taxi services.

Stayed April 2014, travelled on business
Helpful?
Thank Ho0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Radisson Blu Royal Astorija Hotel, Vilnius, responded to this review, 26 May 2014
Dear Reviewer,

Thank you very much for writing a review and for being loyal for our hotel. I am very much pleased that you have enjoyed your stay with us, our location - which is indeed is very much central and within easy reach to the main attractions. The hotel offers not only taxi pick up but has its own pick up services which everyone is welcome to order and take advantage.

Looking forward to welcome you back.

Sincerely,
Jurate Rudiene
General Manager
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839 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Cairns, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 May 2014

Me and my partner booked Radisson Blu Astoija for our anniversary and it was the best thing we ever did. We loved the new superior rooms. the location was right in the old city center perfect for our trip. the staff was exactly what you would expect from Radisson Blu service minded and very hospitable. The Astorija bar and restaurant Verres en Vers are both worth a try but be warned once you've been you will probably end up there again and again.

Room Tip: they told us they just refurbished the business and superior rooms so try them out
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peewee1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Radisson Blu Royal Astorija Hotel, Vilnius, responded to this review, 15 May 2014
Dear Reviewer,

I appreciate you taking time to write a nice review about our hotel, our services, our location and our restaurant.
The hotel just completed the renovation of superior rooms and is happy to welcome the guest and offer newly designed room in the very center of Vilnius.

Looking forward to welcome you again.

Sincerely,
Jurate Rudiene
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warszawa
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2014

Unfortunately, noise from the Mojito Club, which is situated in the basement of hotel’s new building, totally destroyed my stayed. I had to change the room in the middle of the night. I don't understand why I was given such room (the staff new that the club is working on Fridays and the noise is really loud in my room during the weekend).

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Roman O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Radisson Blu Royal Astorija Hotel, Vilnius, responded to this review, 15 May 2014
Dear Roman,


Thank you very much for taking time to write a review and for staying with us. I am disappointed to read that you were not happy with your stay due to noise of the club. My apologies for the inconvenience. I will address the issue with the management of the club and will do everything possible to make sure that such issues do not repeat in the future.

Looking forward to welcome you again.

Sincerely,
Jurate Rudiene
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stadlandet
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 May 2014

The Radisson Blu Astorija has a Perfect location for business as well as for Leisure travels. You have walking distance to a lot of resturants and the very nice arcitecture of Vilnius. The staff are very serviceminded and friendly. The Astorija bar and restaurant Verres en Vers are both worth a visit. The rooms are clean and nice.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Geir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Radisson Blu Royal Astorija Hotel, Vilnius, responded to this review, 7 May 2014
Dear Geir A,

Thank you very much for your review and for staying with us. I am pleased that you have enjoyed our hotel, location and our services.

Looking forward to welcome you back,
Jurate Rudiene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

On a recent hectic business trip the very friendly front desk staff Giedrius and Neringa (Trainee) were really helpful and went out of their way to accommodate us. They explained the parking procedure, how to get coins and when to feed the meter, etc.
The extended check-out time really helped us to be able to pack after our meetings in time for our late afternoon flight. Both Giedrius and Neringa made a very positive difference in our stay at this nice downtown hotel.

Room Tip: Ask for a room towards the back of the hotel, they are quieter
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Radisson Blu Royal Astorija Hotel, Vilnius, responded to this review, 5 May 2014
Dear Clarke,

Thank you very much for the nice review about our hotel and about our services. I am glad that you have enjoyed your stay and services of our great personal.


Looking forward to welcome you back,

Jurate Rudiene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kabul, Afghanistan
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 April 2014

Short business trip. As a Club Carlson Gold Elite member I got the probably worst room they have. Window towards very loud street. Old furniture, dirty and horrible bed. Service is perfect. Breakfast is good.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ollo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Radisson Blu Royal Astorija Hotel, Vilnius, responded to this review, 5 May 2014
Dear Ollo,

Thank you very much for staying with us and for taking time to write a review. I am disappointed to read that you were not happy with your stay at our hotel. We have recently changed all the beds through the hotel, so I would appreciated if you could write to me jurate.rudiene@radissonblu.com with more explanations of what was not comfortable. I am glad that you were pleased with our personal and our super breakfast buffet.

Sincerely Yours,
Jurate Rudiene
General Manager
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Frankfurt
Level 5 Contributor
63 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 27 April 2014

Club Carlson hotels are not really known for luxury anyway. The room (a suite) was perfectly functional, my only argument being the twin beds. The fitness facilities were poor. Breakfast was better than adequate. The toiletries seemed of decent quality, except for the shaving kit. Internet worked very well, but I couldn't print anything on my own. Staff was friendly, with most reasonably competent, though one was clearly not and another should have left the requested items outside the door rather than enter unbidden, regardless of how many times he claims to have knocked.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank dhbar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jurate R, General Manager at Radisson Blu Royal Astorija Hotel, Vilnius, responded to this review, 29 April 2014
Dear reviewer,

Thank you very much for your review and for staying with us. I am glad that you have enjoyed your stay except couple of points that you have mentioned in your review. I would appreciate if you could comment more regarding our fitness center and write to me jurate.rudiene@radissonblu.com.
Looking forward to welcome you back.

Jurate Rudiene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Royal Astorija Hotel, Vilnius

Property: Radisson Blu Royal Astorija Hotel, Vilnius
Address: Didzhioji g. 35-2, Vilnius 01128, Lithuania
Phone Number:
Region: Lithuania > Vilnius County > Vilnius
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Vilnius
#7 Luxury Hotel in Vilnius
#7 Romantic Hotel in Vilnius
#21 Family Hotel in Vilnius
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Radisson Blu Royal Astorija Hotel, Vilnius 5*
Number of rooms: 119
Official Description (provided by the hotel):
Surrounded by centuries of history and exceptional architecture, the Radisson Blu Royal Astorija Hotel, a stunning Baroque style building, really is at the heart of Vilnius. The property is facing back to 1901 when it was first opened as a hotel and in the last century the building hosted quite a few Royal members, international celebrities and politicians. Through the span of operating in hospitality the hotel grew, changed and developed and since the grand opening with 61 rooms it established to 119 rooms. By combining a truly exclusive location and breathtaking views of few of the city's most celebrated landmarks, you are guaranteed an unforgettable stay. Whether you are in Vilnius to see the sights or strictly for business, Radisson Blu Royal Astorija provides an oasis of calm in the city. ... more   less 
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Also Known As:
Radisson Blu Astorija Hotel, Vilnius Hotel Vilnius
Radisson Vilnius
Vilnius Radisson

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