one, this is really a mid-rangeto budget hotel, we stayed as a business group and had several complaints.
The first was that on returning to my room in th evening I found my room had been cleaned, and the door had been left open and unlocked. When I complained at the front desk they only wrote the troom number on a bit of paper and aplogised, did not ask if anything was taken, did not offer to look into the matter, and the second time I pressed the matter they did not aplologise, but gave me a review form to fill in to rank my ecperience. I WOULD NOT TRUST THE SECURITY.
Other complaints included the safe being on the ground and hard to access, windows onto the street were thin and allowed in a lot of noise, they provided an iron but no ironing board, no shampoo in the shower - only a general soap dipenser, doors were thin so all noise outside the rooms could be heard, and that there was no option for room service.More