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“Small hotel near shopping center”
Review of Rocca al Mare

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Rocca al Mare
Ranked #51 of 83 Hotels in Tallinn
helsinki
Level Contributor
109 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Small hotel near shopping center”
Reviewed 1 January 2014

Hotel is about 5 mins walk to shopping center Rocca al Mare. You can take shopping centers free bus to/from harbour, Hotel is small, quite clean. Downstairs is small swimming pool and sauna, which are open mornings. Breakfast ok, coffee was a bit cold. Service was ok.

Room Tip: Rooms facing to sea have better views.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jupihupi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tallinn, Estonia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

Very nice and comfortable hotel, the Suite room was exellent, quiet, clean and warm with a great sea view!We didn't use a spa, but breakfast buffet was full of different food and it tasted really good!!!!Staff was very friendly, especially in the restaurant, so i really recommend this hotel for families and couples!!!!!

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank natawasemenihhina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espoo, Finland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2013

We stayed one night here with our 8-month old baby and were very pleased with the whole concept. This is a standard four star hotel as compared to any in other capitals or larger cities in Europe or in US. Room was tidy and clean, staff very friendly and the breakfast really nice. The location was perfect for us who have visited Tallinn many times and did not need to see e.f. Old town. We used the free bus from the harbour to the shopping center. We did our shopping in the Rocca Al Mare shopping center and had a picnic after that by the sea in vicinity of the hotel. We warmly recommed this hotel to e.g. couples for a romantic weekend or family with children.

  • Stayed July 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank SaaraN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espoo
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2013

First of all, we had the wrong room and we have to pack our luggages and move to another room. The service was really poor (two worker was fine but some young man with brunet hair in the service desk was really rude and unfriendly for the entire trip). Corridors was really bad shape, the painting and plaster was dropping out from the walls and some cleaning stuff was lying all around the floor. In our bathroom, the hot tubs tap was almost loose and the "wave function" was not working at all. The room was so hot, the air condition didn´t work. The breakfast was really poor and horrible. This hotel is really not worthy of the 4 stars! Never ever again.

  • Stayed July 2013, travelled with friends
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Helpful?
1 Thank Minnimys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salo, Finland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 July 2013

The hotel room was OK, but the restaurant was a disaster. Waited for a an hour without even drinks being brought, then got white wine instead of red - and one of us did not get his meal at all. It was brought half an hour later when we had already left and were sitting outside. Breakfast was no better, when we came there were not even plates or glasses, then every ran out and there was not much to eat. Lousy. The young hotel manager tried to compensate and was quite nice, but I would not bother not go to this place again.

  • Stayed July 2013, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Meiju M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2013

My partner and I stayed in this hotel for 3 nights as part of our honeymoon. The hotel itself is clean and the bed was comfortable however, in my opinion, it is certainly not worthy of the 4 stars it boasts. Breakfast was average, with items supplied often running out and not being replaced. We did not eat in the restaurant for dinner. The hotel was also incredibly hot with poor air conditioning in rooms and corridors.

The hotel is located a short distance from Tallinn's Old Town however we accessed this cheaply and easily using public transport.

Our main disappointment with this hotel was the service we received. The reception/bar staff were unfriendly, unhelpful and at times so rude this bordered on comical. Reception were unable to offer any guidance on how we got into town on public transport, simply saying "I don't use it, how am I supposed to know?", not ideal for an out of town hotel! Bar staff looked frankly put out when we returned one evening and ordered 2 drinks, huffing loudly and rebuffing any attempt at conversation we made.

This experience was fed back at the end of our stay on the feedback form and I requested a response from management. I did not get one so chased this up only to receive a very curt email stating they saw my comments and were trying to train their staff. In a 4 star hotel I personally expect staff to already have undergone training in basic customer service. I would unfortunately not recommend this hotel to anyone.

  • Stayed June 2013
    • Value
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    • Rooms
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    • Service
Helpful?
2 Thank EmmaLW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Finland, Finland
Level Contributor
220 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed 11 May 2013

My room was tiny on the 4th floor and had a roof window but no tools open and close the curtain. Tv did not got any sound and minibar was a hand warm. Really small parking lot to car and hard to find any vacancy. Elevator,..so small i never seen before in a modern hotel. Breakfast,..simple,.i missed bacon and eggs. But hotel is clean and location nice on the sea side just besides a big shopping center.

  • Stayed May 2013, travelled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Niko_sta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rocca al Mare

Property: Rocca al Mare
Address: Vabaohumuuseumi Tee 11 Lillevaelja 2, Tallinn 13522, Estonia
Region: Estonia > Harju County > Tallinn
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Tallinn
#31 Luxury Hotel in Tallinn
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rocca al Mare 4*
Number of rooms: 39
Official Description (provided by the hotel):
Hotel Rocca al Mare is a modern hotel by the sea. Offering 4-star facilities for 3-star prices, the Hotel Rocca al Mare offers a peaceful natural environment with sea views, birdsong and sunset walks on the promenade in front of the hotel. Hotel offers 36 rooms, an A`la carte restaurant Rocca al Mare with seating up to 40 guests, a health center with swimming pool and saunas, DAY SPA with rooms for facial and body treatments and a meeting room at your convenience. ... more   less 
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Also Known As:
Rocca Al Mare Hotel Tallinn

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