In my books it's called misrepresentation! You book one thing and get something else!
We were also bumped into another hotel, along with others on the same day. It seems to me they are happy to accept bookings, but if a conference comes along meanwhile, they will find other accommodation for their guests - on arrival! It's as if the main hotel is the showcase and trap for something far less. To be honest I feel that the Management/Owners are putting their staff in an intolerable position in having to deal with very disgruntled customers. There wasn't a builder or materials in sight and we were there mid week. We put a lot of effort into choosing the hotel we wish to stay at - use precious leave and pay hard earned money for our leisure - this Hotel's Management let the beautiful city of Tallin and its tourists down. Avoid disappointment by booking elsewhere.
- Official Description (provided by the hotel):
- A comfortable and elegant lifestyle hotel created in the 19th-century city estate of German-Baltic Baron von Stackelberg – a small, cozy quarter of its own located next to the beautiful medieval Old Town of Tallinn, Estonia. Originally built in 1874, the building has an exciting history and underwent complete restoration in 2015 and is constantly being improved and renovated. The von Stackelberg Hotel Tallinn is located directly at the foot of Toompea Hill, only a few steps away from Toompea Castle, Nevsky Cathedral and the numerous landmarks of the best preserved medieval town in Northern Europe. You can enjoy a unique breakfast at the cozy restaurant Emmeline & Otto, which is also opened for fine dining, casual meals and drinks all day long. You can also choose to chill out in front of a fireplace in the von Stackelberg Lobby Bar with a delicious cocktail and a good book from the library corner. You can indulge yourself at our Zen SPA with a visit to the Japanese pool and sauna. ... more less
- Reservation Options:
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