The hotel is ideally placed for the old town. The rooms are very good and the breakfast was more than adequate. We ate one night in the hotel restaurant which was also good.
I would recommend this hotel.
Note to owner/manager:
Your head receptionist really does need to learn the term 'Service with a smile'. Although I am sure she is most efficient her manner is rude and borders on intimidating.
Any question is answered with a one word answer as though you are stupid for even asking and although I at first thought this could a culture barrier other members of staff were not like this.
An example: If one arrives prior to 2pm which is the official check in time a little help would not go amiss. Whilst one accepts that the rooms may well not be ready suggestions such as please would you like a coffee or the old town is just up that road there would be very welcoming. We were greeted with the word ‘Two’ and nothing else meaning that the room would not be ready until then. We were not even told where we could leave our bags until our room was available we had to ask. This was not a language problem as the lady speaks English very well. A shame really because apart from this lady and her attitude everything else at the hotel was great.
- Official Description (provided by the hotel):
- The von Stackelberg Hotel Tallinn by Uniquestay Hotels is a fully renovated lifestyle hotel, featuring modern facilities in a historical setting. It creates something completely new – unique atmosphere, where the old meets the new. Originally built in 1874 as a private residence for a German nobleman, the von Stackelberg Hotel is located at the foot of Toompea Hill, only a few steps away from Toompea Castle and Nevsky Cathedral. To keep the historical interior, the original limestone walls have been kept inside to create a warm and welcoming environment, though combined with modern lighting and design elements. All 52 rooms feature free computers with high-speed internet access and tea and coffee making facilities. Superior Zen-rooms feature whirlpool baths and aroma oil bathroom amenities with bathrobes, slippers and a mini-bar. ... more less
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